Neat Solutions to Fix QuickBooks won't open company file

1. QuickBooks Cannot Communicate with the Company File Error! How and Why to Fix it

2. With a massive presence in the accounting world for decades, QuickBooks has now become the top choice of thousands of businesses across the globe. However, no matter how perfect QuickBooks is, it is also prone to a number of errors. QuickBooks Cannot Communicate with the Company file error is one such error that occurs when users try to open the company file saved on the server at a different location. The error pops up on the screen with an error message, stating, “ It appears that the QuickBooks software on this computer is set up to allow shared access to the company file, but the QuickBooks software on your computer is unable to communicate with it.” Considering the complex nature of the QuickBooks Cannot Communicate with the Company File error, we have come up with this post to tell you how to fix it.

3. What are the reasons that can trigger QuickBooks Company File Connection error? • Generally, QuickBooks Company File Connection error occurs when the Windows Firewall prevents QuickBooks from accessing the server. However, there are a number of other reasons also that can trigger the QuickBooks multi-user error, such as: • The folder that contains the company file is not letting QuickBooks share the company file due to improper folder permissions.

4. What should be done to fix the QuickBooks Cannot Communicate with the Company File Error? • Solution 1) Review the Windows Firewall settings for QuickBooks Desktop • At first, open the Windows Start menu, type “Windows Firewall” into the search box, and open Windows Firewall. • In Windows Firewall, click on the Advanced Settings option from the left panel.

5. If prompted, enter the Windows admin username and password. • Under Windows Firewall with Advanced settings, click on Inbound Rules and then select the New Rules option. • On the New Inbound Rule Wizard window, select the TCP option. • For Specific local ports, type the port number as per the version of your QuickBooks Desktop. • After entering the port number, hit the Next button. • Now, you need to click on the Allow the Connection button and then hit the Next button. • If prompted, you need to make sure that all profiles are check-marked and then select Next.

6. Create a new rule and name it in the following format: “QBPorts(year)” • Once you are done creating the inbound rules, hit the Finish button. • At last, you need to create the outbound rules in the same manner as you have created the inbound rules, except choose Outbound Rules instead of Inbound Rules. Solution 2) Set up permissions of the folder that contains the company folder • Open the Windows File Explorer by pressing Windows + E keys on the keyboard.

7. Navigate to the following command: C:\Users\Public\Public Documents\Intuit\QuickBooks\Company Files • Right-click the Company Files folder and choose the Properties option from the drop-down menu. • Go to the Security tab and hit the Edit button. • Now, you need to select QBDataServiceUserXX (XX denotes the version of QuickBooks Desktop) and check-mark the Full Control check-box. • At last, select Apply and then hit the OK button.

8. Conclusion: Hopefully, we expect that after following the steps mentioned above, you will be able to get rid of the QuickBooks Cannot Communicate with the Company File Error. In case you notice that the QuickBooks multi-user error persists even after implementing the troubleshooting steps, then it is also possible that the QuickBooks database server manager is not running on the system because of some damage or corruption. We suggest you to restart the database server manager from the QB tool hub and see whether this resolves the error or not. You can also reach our QuickBooks error experts by dialing at (844)-932-1139 and get the issue resolved in no time.