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DENTISTRY FOR THE HOMELESS provided by VOLUNTEERS AND STUDENTS

DENTISTRY FOR THE HOMELESS provided by VOLUNTEERS AND STUDENTS. Kris Volcheck, DDS, MBA Clara Pineda, DDS Katie Humphrey, RDH. CASS Clinic Rules. Do Good Socialize* Teach Thank Beauty Matters *the real number 1. DO GOOD. Doing Good prevents pain.

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DENTISTRY FOR THE HOMELESS provided by VOLUNTEERS AND STUDENTS

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  1. DENTISTRY FOR THE HOMELESS provided byVOLUNTEERS AND STUDENTS Kris Volcheck, DDS, MBA Clara Pineda, DDS Katie Humphrey, RDH

  2. CASS Clinic Rules • Do Good • Socialize* • Teach • Thank • Beauty Matters *the real number 1

  3. DO GOOD

  4. Doing Goodprevents pain

  5. SOCIALIZENumber one Reason to Volunteer

  6. TEACH

  7. Teach

  8. THANK Dr. Bassett has been treating the homeless since CASS Dental Clinic opened its doors on January 1. 2001. Dr. Bassett focuses on homeless women who have been victims of domestic violence. Dr. Bassett is also adjunct faculty at the Arizona School of Dentistry and Oral Health. When she works on the homeless patients, she also instructs the dental students. The homeless patients get world class “Smiles by Joyce” and the dental students get an education that only a practitioner at Joyce’s level could provide. To get more information about CASS Dental Clinic or to volunteer, please contact Kris Volcheck, DDS at 602.256.6945 x3123 Joyce Bassett DDS, FAGD. Volunteer Dentist of the Year CASS Dental Clinic For the Homeless

  9. THANK THANK CELEBRATE (socialize) At the same time And get good media…to boot. Run CASS Clinic Rules concurrently For maximum effect

  10. BEAUTY MATTERS

  11. Beauty is functional and enchances socializing, teaching, education

  12. Socialize, Teach, Learn, surrounded by beauty

  13. BEAUTY MATTERS

  14. BEAUTY MATTERS

  15. BEAUTY raises money and does good

  16. BEAUTY MATTERS

  17. THE NEED • Lack of Services • Impediment to the Homeless Client’s Success • Pain • Infection • Esteem • Employability

  18. HOW THE CLINICCAME TO BE • Central Arizona Shelter Services (CASS) • Financial resources • DDS on-site • Healthcare for the Homeless • Support • Funding • Office of Oral Health trailer • Upcoming Clinic/Campus • New emphasis on dental • Funding and grant writing

  19. FEASABILITY OF PROGRAM • Assessing Need • Statistics • Assessing Supply of Volunteers • Recruitment List • Assessing Funding Possibilities • Grant Writing

  20. ORIGINAL CLINIC

  21. ORIGINAL CLINIC

  22. ORIGINAL CLINIC

  23. MAINTAINING VOLUNTEERS 1. Socializing, drinking, eating, events. 2. Making the world a better place. • Do Good….but Just a Little. • Do Good….but Just Enough • When • Accommodating Schedules • Frequency • Volunteer Burn-out • What • Choices • In Office Volunteer options • Newsletter 3. Teach/ Learn • Specialists teaching GP’s, CE’s in implants with patients • Cutting edge supplies and equipment keeps volunteers intrigued

  24. VOLUNTEERS • What the homeless get from the volunteers • What the staff gets from the volunteers • What the volunteers get from their experience

  25. VOLUNTEER DENTAL LABS • A Critical Component • Budget Buster • Functioning Patients • Employable Patients • Content Volunteers

  26. STUDENTS • What the homeless get from the students • What the staff get from the students • What the students get from the homeless

  27. DENTISTRY AND CASE MANAGEMENT • Incentives • Employability • Continuum of Care

  28. RESULTS

  29. RESULTS

  30. RESULTS

  31. METH MOUTH

  32. ELEMENTS OF A SUCCESSFUL VOLUNTEER PROGRAM DDS required to direct the program. • Receptivity of volunteers • Credibility • Treatment Planning/ Continuity of Care • Knowledge of Population-Specific Problems that directly affect the dental treatment and outcome. • On-site • Funding • Collaboration • Proper Volunteer Recruiting and Maintenance • Proper use of Volunteers • Lab component

  33. A NEW HOME FOR THE HOMELESS

  34. A NEW HOME FOR THE DENTAL VOLUNTEERS AND STUDENTS

  35. Hiking (socializing)

  36. Hiking …socializing

  37. Soliciting Donated Equipment • First Step was ADEC (Father Joe) equipment company. This first step met with firm resistance because of the WRONG ASK. • The CORRECT ASK was consistent with the clinic’s overall philosophy of …do good, but just a little. • This path plus ZERO dollars initially available had several fortunate consequences. a. Competition (Pelton and Kavo) b. Showroom for comparison c. Exclusive Equip., Cabinets, IT, instruments. ( Thank You Celebration Picture) AND

  38. The engagement of a Local Supply Company Valley Dental Equipment Company Dr. Gordon Osterhaus Steve Farni Valley Dental Equipment Co. went from excellent businessmen to compassionate coordinators, mentors, referral source, supporters, and co-solicitors. They were co-solicitors with a fortunate edge. ( Similar to dentists and labs)

  39. Raising Capital Equipment Funds • The supply companies’ donations spurred funding • Pulliam, Piper, St. Luke’s came in with specific agenda for funding • Maricopa County was the campus umbrella organization

  40. Securing Operating Funds • Health Care for the Homeless • United Way • US Vets/Homebase/Maggies Place/UMOM • Grant writing • Fundraising/ Golf/ House events (more socializing) • CE’s for all professionals (revenues and learning socializing) • Assisting Schools (revenues and lower employee costs)

  41. Securing operating funds and CHILDREN

  42. Children?? • Children---Revenues, energy, emotion, new funders, new foundations, new grants, marketing, synergy. • Children---A new clinical model of onsite care at school. • Children---Controversy….Mixing populations?? (How we separate) They have care at other clinics?? ( eligibility versus utilization) Reducing chair time for adults?? (incentives for parents to bring children in)

  43. Recruiting More Dentists • Dentists beget Dentists • Dentists beget labs, hygienists, assistants • Socialize • Convention • Dental Association!!! Magazine!!! • Delegates • Continuing Education Credits

  44. MAINTAINING VOLUNTEERS 1. Socializing, drinking, eating, events. 2. Making the world a better place. • Do Good….but Just a Little. • Do Good….but Just Enough • When • Accommodating Schedules • Frequency • Volunteer Burn-out • What • Choices • In Office Volunteer options • Newsletter 3. Teach/ Learn • Specialists teaching GP’s, CE’s in implants with patients • Cutting edge supplies and equipment keeps volunteers intrigued

  45. Community Patients on Campus? • Campus that does not intimidate • Separate Entrances • Closed Clinics • Unsurpassed internal environment and operation

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