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2. COM 350 Entire Course (UOP) • COM 350 Week 1 DQ 1 • COM 350 Week 1 DQ 2 • COM 350 Week 1 Individual Assignment Three Communication Problems – Consequences and Solutions • COM 350 Week 2 DQ 1 • COM 350 Week 2 DQ 2 • COM 350 Week 2 DQ 3 • COM 350 Week 2 DQ 4 • COM 350 Week 2 Individual Assignment Characteristics that are Common to Organizations Paper • COM 350 Week 3 DQ 1 • COM 350 Week 3 DQ 2 • COM 350 Week 3 DQ 3

3. COM 350 Week 1 DQ 1 (UOP) • What communication duties should be done by supervisors and employees to ensure an effectively operating organization? From your experience, how consistently are these duties being completed? Why or why not? What are the barriers to good communication leadership? (Ch. 4)

4. COM 350 Week 1 DQ 2 (UOP) • What are your reactions to the Principles of Peons? How have you seen these principles in operation in your work experience? If these principles are true, what are their effects on communication? What must a leader do to foster open communication? What can an employee do to open up communication? Will you do anything differently in the future? (Ch.1)

5. COM 350 Week 1 Individual Assignment Three Communication Problems – Consequences and Solutions (UOP) • Complete the University of Phoenix Material Organizational Orientations Worksheet located on the Week One of the student website.

6. COM 350 Week 2 DQ 1 (UOP) • Complete the Organizational Orientations Worksheet. Answer the questions in Part B and post in your Individual forum. • Next, select the orientation you are least familiar with. What information, and in what form, do people of that orientation want? What must leaders do, communication-wise, when working with people of that communication style? When responding to others’ postings offer additional actions leaders can take based on your experience in organizations. (Ch. 7)

7. COM 350 Week 2 DQ 2 (UOP) • Considering Tannenbaum and Schmidt’s Seven Step Continuum of Leadership Orientations, what decision step(s) have you seen used most often by leaders in organizations? Based on your experience about what helps organizations be successful, what specific decisions would you recommend be made at each step? How might the Seven Step Continuum be used to improve communication? (Ch. 10)

8. COM 350 Week 2 DQ 3 (UOP) • What changes is your organization experiencing? Are people resisting these changes? Why are they resisting? How are they demonstrating their resistance? What do they want to know before they can “buy in”? What communication steps could a leader use to reduce resistance? (Chap. 13)

9. COM 350 Week 2 DQ 4 (UOP) • Communicating effectively inside organizations takes planning and follow through. Attached you will find a Communication Plan. 1) Think about a recent important event in your company (or an experience from the past) where effective communication was essential for the success of the event and reducing the resistance of the employees. 2) Fill in the Communication Plan identifying the audiences, key messages, vehicles, timing and identification of who delivered the information. 3) Feel free to talk with others to collect information about the communication process. 4) As the last step, describe what worked well and what did not

10. COM 350 Week 2 Individual Assignment Characteristics that are Common to Organizations Paper (UOP) • Resources: The Research Process • Choose an organization with which you are familiar. • Prepare a 1,400- to 1,750-word paper that describes the culture and common characteristics of the organization you have chosen, given your current understanding of the common characteristics of organizations presented in your readings from Week One and Two. • Cite at least two peer-reviewed references in addition to the text and be sure to address the following questions in your paper: • - How does your selected organization exhibit the common characteristics listed below? • - System (e.g., individual units, open, closed) • - Rules/norms(e.g., written, unwritten, formal, informal) • -

11. COM 350 Week 3 DQ 1 (UOP) • Week 3 DQ 1 • The text lists: a) needs that people have as members of organizations to be productive and satisfied and b) needs that organizations have for people to fulfill the goals. Which “people needs” are not being met by your organization? Which “organization needs” are people not providing? How do you find out what needs are not being met? What 2-3 specific communication actions can be taken for each of the situations? (Ch. 1)

12. COM 350 Week 3 DQ 2 (UOP) • Week 3 DQ 2 • With a familiar organization in mind, identify key information technology and globalization-related advances that are being implemented or will soon be implemented. Are the changes more “automation” or “infomation” oriented? What impact are those advances having on the communication processes and organization structure of that organization? How are leaders and employees affected? What communication would you recommend to ensure the advances are effective? (Ch. 2)

13. COM 350 Week 3 DQ 3 (UOP) Week 3 DQ 3 Most of us have experience in traditional organizations. Based on your experience and the text, answer the following questions: What makes organizational communication effective in traditional organizations? How can leaders and employees use informal and formal communication to further the goals of the organization? What topics are presented more effectively when communicated in a centralized mode? What topics are presented more effectively in a decentralized mode? What communication tools/vehicles would be used in each case? (Ch. 3)

14. COM 350 Week 3 Individual Assignment Managerial Communication Interview Paper (UOP) • Select a manager within an organization to interview. When interviewing the individual, obtain information regarding specific communication breakdowns. Specifically, ask how these breakdowns influenced the manager’s ability to function effectively in the job. • • Communication breakdowns in internal politics • • Communication breakdowns in decision making • • Communication breakdowns in leadership • Prepare a 1,050- to 1,400-word paper in which you summarize the interview and discuss the specific communication breakdowns.

15. COM 350 Week 3 Learning Team Summary and Reference List (UOP) • Refer to the University of Phoenix Material Final Learning Team Paper and Presentation located in Week One of the COM/350 student website. Instructions and details of the assignment are included.

16. COM 350 Week 4 DQ 1 (UOP) • What is your experience with PDM (participative decision making)? What specific conditions make it the “right” management approach? When should it be avoided? What steps can a leader take to ensure that PDM works?

17. COM 350 Week 4 DQ 2 (UOP) • Week 4 DQ 2 • What formal and informal communication activities and ICT tools/ methods are used by leaders in each of the four styles: traditional, transactional, transformational and network? Which style is LEAST familiar to you and what new communication skills or behaviors would you have to develop to be effective in that style?

18. COM 350 Week 4 DQ 3 (UOP) • Week 4 DQ 3 • Describe the structure of your current (or a recent) organization (traditional, relational, cultural, network or a combination). Based on the text and your experience, a) describe what is required for communication to be effective in each structure, b) define the best communication opportunities and vehicles for the organization you selected. Next, c) evaluate the effectiveness of the communication strategy in that organization and d) what should be improved and how? (Ch. 4-6)

19. COM 350 Week 4 Individual Assignment Organizational Strategies Case Study (UOP) • Resources: Strategic Organizational Communication in a Global Economy • Prepare a 700- to 1,050-word case study analysis of “The Power of Rewards at Industry International” located in Ch. 3 of Strategic Organizational Communication in a Global Economy. Answer the following questions in your analysis: • - What does strategic organizational communication mean? • - What organizational structure did the company in the case study have? Centralized or decentralized? What are some of the components of the structure which make it more centralized or decentralized? • - In the case study, what changes in the rule–reward system caused resistance? What strategies did the workers consider to lesson resistance or add value to the rule–reward system? • -

20. COM 350 Week 4 Learning Team Post Paper Outline and 1 PowerPoint slide (UOP) • Refer to the University of Phoenix Material Final Learning Team Paper and Presentation located in Week One of the COM/350 student website. Instructions and details of the assignment are included

21. COM 350 Week 5 Final Learning Team Paper and Presentation (UOP) • Refer to the University of Phoenix Material Final Learning Team Paper and Presentation located in Week One of the COM/350 student website. Instructions and details of the assignment are included.

22. COM 350 Week 5 Individual Assignment Change Communication Plan Proposal & Matrix (UOP) • Resources: Communication Themes Matrix • Complete the University of Phoenix Material Communication Themes Matrix located on the Week Five of the student website.

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