Code 400 Webmasters Quarterly Review February 12, 2004

1. Code 400 Webmasters Quarterly Review February 12, 2004

2. Agenda - Why are we here today? • Introductions (All) • Discuss Agency initiatives, GSFC Web Council & Webmasters Group Activities and Planning. (Emma) • Discuss Code 400’s response to meet requirements, best practices, guidance and how to pass compliance review. (Cecilia) • Demo how we (NASA/GSFC/400) are walking the talk. What it looks like in the real world. (Emma) • Where do we go from here? (All) Cecilia Czarnecki

3. Introduction • About the Webmasters Group & the Web Council • Accomplishments • What are the pressures we face? (The big picture) • Plans for the coming year • What you can do Emma Antunes

4. About the Webmasters Group & the Web Council • Webmasters Group • Started in 1996, chartered by CIO • User group, focused on community education • Monthly presentations, brown bags • Web site: • http://webmaster.gsfc.nasa.gov/ • 2 mailing lists: • www-announce@majordomo.gsfc.nasa.gov • www@majordomo.gsfc.nasa.gov • Web Council • Started in 2002, chartered by CIO • Management group, focused on policy and governance • Members are representatives from each directorate Emma Antunes

5. Accomplishments • Webmasters Group Accomplishments • Presentations on: • NASA Look & Feel • Section 508 • Knowledge Management • Writing for the Web • XML • Web Council Accomplishments • Registration of over 1300 public web sites • Answered 2 of the big 3 questions (third answer coming soon!) • What sites do we have? • Who are our webmasters? • Are our sites in compliance with Federal law? • Clean up of the port 80 list • Internal Search Engine Business Case Emma Antunes

6. What are the pressures we face? • A whole lot of rules and regulations! Emma Antunes

7. Federal Legislation Privacy Act of 1974, as amended Computer Security Act of 1987 Paperwork Reduction Act of 1995 Clinger-Cohen Act of 1996 Electronic Freedom of Information Act (EFOIA) Amendments of 1996 Section 508 of the Rehabilitation Act Amendments of 1998 Children's On-line Privacy Protection Act of 1998 (COPPA) Government Paperwork Elimination Act of 1998 Section 646, Protection Of Citizens’ Privacy On Federal Web Sites, Treasury And General Government Appropriations Act, 2001 (P.L. 106-554, December 21, 2000) E-Government Act of 2002 Homeland Security Act of 2002 Executive Order 12862, Setting Customer Service Standards Executive Order 13011, Federal Information Technology Executive Order 13166, Improving Access to Services for Persons With Limited English Proficiency OMB/Dept. of State/Dept. of Commerce Privacy Policies and Data Collection on Federal Web Sites (OMB “Cookie” memo) Privacy Policies on Federal Web Sites, OMB, June 2 1999 OMB Circular No. A-130, Management of Federal Information Resources. U.S. Export Administration Regulations (EAR) International Traffic in Arms Regulations (ITAR) Memorandum for Chief Information Officers and Federal Webmasters: Top Privacy Principles for Federal Web Sites (GSA) OMB Information Quality Guidelines (October 1, 2002) NASA HQ NPD 1382.17, Privacy Act - Internal NASA Direction in Furtherance of NASA Regulations NPD 1440.6, NASA Records Management. NPG 1441.1, NASA Records Retention Schedules. NPD 2190.1, Procedures and Guidelines for the NASA Export Control Program NPG 2190.1, Procedures and Guidelines for the NASA Export Control Program NPD2800.1, Management of Information Technology NPG2800.1, Management of Information Technology NPD2810.1, Security of Information Technology NPG2810.1, Security of Information Technology NPG 2200.2, Guidelines for Documentation, Approval, and Dissemination of NASA Scientific and Technical Information NPD 2220.5, Management of NASA Scientific and Technical Information Designated Internet Home Page Naming And Ownership (CIO Executive Notice 08-95) NASA Public Affairs Internet Communications Policy, Oct 95 Policy for Retention of Internet Services Server Log Files (CIO Executive Notice 23-97, based on Schedule 2, Item 13 of the NASA Records Retention Schedule,) Guidance on Implementation of Information Technology (IT) Security Warning Banners (CIO memo dated October 10, 1997) Guidance on Implementation of NASA Website Privacy Statement (CIO memo dated June 1, 1998) Logo Policy (Associate Administrator for Public Affairs memo dated June 2000) NASA Web Site Registration and Internet Policy (Dated 11/15/01) GSFC Authorized Use of the Internet, the World Wide Web (WWW) and Related Internet Services (Center Announcement #95-02) GSFC Policy and Responsibilities for the Use of the World Wide Web (WWW) Technology (Center Announcement #95-04) WWW Regulations and Policies Emma Antunes

8. What are the pressures we face? (The big picture) • Public • Increased expectations for the reliability, usability, and quality of NASA sites • Federal • Focus on privacy, security, accessibility, and e-government • Service to citizens • Do more for less (OMB) • Agency • OneNASA • Common look and feel • Focus on content, not design • Greater attention to web management • Push to centralize (both content & infrastructure) • NASA Web Managers charter to be approved soon Emma Antunes

9. Plans for the coming year • Develop Strategic Plan for Goddard’s web environment • Goal • Create a vision for how we want Goddard’s web environment to be in the future • Common Themes • Greater attention to project management; professional approach to web development • Web shop to go to for services, webmasters, development support • Review/Approval of Web Sites • Resources for Webmasters (Tools, training, templates, testing) • Support for centralization where it’s appropriate • Review all public sites for compliance with NASA Policy and Federal Law • Trust, but verify. • Provide more support for Section 508 Testing & Compliance • LIFT Machine pilot: $6K Full version: $50K • Proceed with Internal Search Engine Evaluation • Google for Goddard: $220K/2 years • Encourage use of common NASA look & feel Emma Antunes

10. What you can do • Be active in the webmasters community • Join the mailing lists and come to our presentations. The next presentation is Feb 25, on Using XML for Web Content. • Become familiar with web policy • Manage your web site as you would any other project. What is its projected lifecycle? Cost? Benefit? Is there a better way to do it? How successful is your message? • Take a professional attitude towards your web site; it’s the public face of NASA • Use the NASA Look & Feel • Separate content from presentation Emma Antunes

11. Use the NASA Look & Feel • Why? • Achieve and maintain a high standard for content presentation • Provide a consistent user experience with improved navigation • Strengthen NASA brand and make easy to identify an official NASA site • Consistent but Flexible • Different levels of “Affinity” • Some areas are more fixed • Site navigation concept • Fonts • Header, footer, background color • Some areas are more flexible • Information architecture • Section navigation • Inside layout • Portal Style Guideline Specifications & other Portal info • http://www.hq.nasa.gov/pao/portal/ Emma Antunes

12. NASA & GSFC sites using the new look & feel • NASA.gov http://www.nasa.gov/home/index.html • JPL http://www.jpl.nasa.gov/index.html • NASA (Flash example) http://www.nasa.gov/missions/timeline/index.html • Mars http://marsprogram.jpl.nasa.gov/ • Mars Rovers http://marsrovers.jpl.nasa.gov/home/index.html • KSC Mars site http://www.ksc.nasa.gov/elvnew/merb/index.htm • Academy of Program & Project Leadership (APPL) http://appl.nasa.gov/home/ • GSFC Webmaster http://webmasters.gsfc.nasa.gov • Code 400 current: http://fpd.gsfc.nasa.gov/index.html • Code 400 New: http://fpd-dev.gsfc.nasa.gov/code400update/index.cfm • GOES current: http://goes.gsfc.nasa.gov/ • GSFC Goes New : http://goes2.gsfc.nasa.gov/ • Recruiting (Under Development) http://webmaster.gsfc.nasa.gov/~emma/nasalook/OHRrecruitsite.jpg • CDDIS (Under Development) http://cddisa.gsfc.nasa.gov/nlf/cddis_nlf.html • GSFC (Under development) http://webmaster.gsfc.nasa.gov/emma/gsfc/index.html • Wallops http://ww3.wff.nasa.gov/wfcwf/responses.php • GISS Publications: http://pubs.giss.nasa.gov/ Emma Antunes

13. Separate Content from Presentation • Why? • Supports changing technology • Supports mandates from management w/ regard to presentation • How? • XML & XSLT • Server Side Includes • Templates • CSS Emma Antunes

14. What’s in it for us? • Provides ”visual affinity” across 400, within Goddard and across NASA - Strengthens NASA Website “brand” • Provides a professional, polished interface • Puts us ahead of the curve – Code 400 viewed as innovators and team players • As early adopters, we will help steer the GSFC policies and guidelines • Will help us to meet requirements of website reviews (internal and external) • Web pages will be easier to develop and maintain • Web pages will be easier to use and access to information faster due to more consistent content and navigation across organizations • Public will have more positive view of NASA/GSFC/Projects Directorate Cecilia Czarnecki

15. What can you do now? • Review existing sites for short-term usability and compliance fixes. Look for: • Inconsistent information and navigation • Internal information on external pages and vice versa • Organization-centric sites – this is confusing for non-NASA/Goddard users • Out of date, conflicting information including launch dates, contact information, news items, etc. • Responsible NASA officials and other required information not consistently or correctly presented • Outdated content and designs, inappropriate content, broken links, 508 non-compliance • Don’t know when you have been directed to a non-NASA site – no exit message presented • Difficult to know if site is an ‘official site’ • Professionalism – consider using OneNASA banners for quick turn around solution • Security Issues – Work with your Systems Administrators and CSO’s to reduce web vulnerabilities - http://www.owasp.org/documentation/topten - Center Security Recommended Site Cecilia Czarnecki

16. What else can you do ? • Participate in OneNASA Look and Feel Workshop – sign up sheets are on the table outside the door • Attend GSFC Web masters meetings hosted by Emma • Go to webmaster@gsfc.nasa.gov to review policies and regulations • Begin to develop a project plan for incorporating OneNASA Look and Feel, regulations, policies/guidelines, and best practices into your websites – focusing on recommendations from the GSFC and Code 400 Web Strategic Plans • Volunteer (or risk being recruited) to serve on Code 400 Web Council • Volunteer to assist in development of Code 400 Web Strategic Plan • Meet with your IT and Program/Project Management to generate support and promote these initiatives, especially to support implementation of GSFC and code 400 Web Strategic Plan. Cecilia Czarnecki

17. Web Initiativesand Code 400 Management • Code 400 Senior Management Supports These Efforts • Met with Peg Luce and Jim Greaves on 2/2/2004 - enthusiastic support for implementing initiatives • Will brief Dolly and Krista 2/19/2004 to solidify Senior Management Support for Strategic Planning effort and to promote these initiatives through Code 400 Program and Project Managers • Discussion, Questions & Issues? Cecilia Czarnecki