Arizona CIOCTO Forum

1. Arizona CIO/CTO Forum Todd Sander Deputy Director - Center for Digital Education tsander@centerdigitalgov.com 916-932-1300

3. Violence 4 Dead In Univ. Of Arizona Shooting Gunman Identified As Failing Student TUCSON, Ariz., Oct. 29, 2002

4. Violence College High School Elementary

5. Fires The 2002 Rodeo-Chediski Fire is the largest Arizona wildfire on record.�

6. Floods Stone Avenue Underpass � Tucson Just a few blocks from a middle school and Tucson High

7. Water �Phoenix water woes make waves in East Valley� East Valley Tribune January 26, 2005 - 5:17AM Shelves of bottled water cleared out. Restaurants closed. Toilets backed up. Schools blocked off drinking fountains.

8. Infrastructure Failure In 2003, a 48-year old pipeline carrying gasoline from El Paso to Phoenix ruptured on the south side of Tucson.

9. Infrastructure Failure 1996 - Arizona Nearly the entire Phoenix area lost power. Arizona Public Service and Salt River Project reported 600,000 customers were without electricity.

10. Technical New virus threatens computers; NAU e-mail safeA new computer virus that can delete all commonly used types of documents poses a threat to NAU faculty, staff and student home computers and anyone using off-campus e-mail providers.

11. Last year for the first time, members named security and identity management their top concern, ahead of funding. Cyber Security

12. Information Systems Nearly all states are building high-tech student data systems to collect, categorize and crunch attendance logs, test scores and other information. Some of the projects have gone haywire. The National Center for Educational Accountability, a group affiliated with the University of Texas conducted a survey last year of states� educational tech plans and found that at least 48 states were planning student longitudinal data systems. The survey found Florida, Georgia, Louisiana, Ohio, Tennessee, Texas and Utah to have some of the most advanced statewide data systems. The projects vary, but 36 states have assigned a statewide number to every student, a prerequisite for tracking individual student data year to year and school to school. Schools often keep information on tests, grades, discipline, finances and teachers in separate databases, and many states are now building data warehouses that enable them to integrate with one another. New York, for instance, is spending $32.1 million over several years to build a state data repository system. In North Carolina, a statewide school computer system known as NC WISE is years behind schedule, and estimated costs have risen to $250 million. Teachers have nicknamed it NC Stupid. California has spent $60 million on a system, and officials estimated that the state would spend an additional $60 million in coming years to help school districts connect to it. And in Idaho, a private foundation spent $21 million on a data system for the public schools but pulled out when estimated completion costs hit $180 million. Nearly all states are building high-tech student data systems to collect, categorize and crunch attendance logs, test scores and other information. Some of the projects have gone haywire. The National Center for Educational Accountability, a group affiliated with the University of Texas conducted a survey last year of states� educational tech plans and found that at least 48 states were planning student longitudinal data systems. The survey found Florida, Georgia, Louisiana, Ohio, Tennessee, Texas and Utah to have some of the most advanced statewide data systems. The projects vary, but 36 states have assigned a statewide number to every student, a prerequisite for tracking individual student data year to year and school to school. Schools often keep information on tests, grades, discipline, finances and teachers in separate databases, and many states are now building data warehouses that enable them to integrate with one another. New York, for instance, is spending $32.1 million over several years to build a state data repository system. In North Carolina, a statewide school computer system known as NC WISE is years behind schedule, and estimated costs have risen to $250 million. Teachers have nicknamed it NC Stupid. California has spent $60 million on a system, and officials estimated that the state would spend an additional $60 million in coming years to help school districts connect to it. And in Idaho, a private foundation spent $21 million on a data system for the public schools but pulled out when estimated completion costs hit $180 million.

13. 10% population growth projected for K-12 schools: Alaska Hawaii California Idaho New Mexico Nevada Wyoming Utah Arizona Texas Construction and Modernization

14. K-12: Disaster Blueprint

15. Assessment & Planning Superintendent Assistant Superintendents Finance and Purchasing IT Employees Community Relations Public Information Officers Principals Assistant Principals Office Staff Counselors Teachers School Nurses Social Workers School Resource Officers Food Service Workers Maintenance and Custodians Parents Community Members

16. Risk Assessment Natural � hurricane, tornado, flood, earthquake and fire. Human � operator error, sabotage, implant of malicious code, and terrorist attacks. Environmental � equipment failure, software error, telecommunications network outage, and electric power failure.

17. Balancing Factors 1. Severity and Impact How destructive will a particular event be? Will it likely disrupt or destroy a single facility, a community or a region? How long will the event last? How significantly will processes and facilities be disrupted? Are alternative locations, systems or processes readily available? How long will it take to recover? How much will it cost? 2. Likelihood What is the probability of occurrence for any particular event?

18. From The Field Q: How important do you think information technology (IT) will be in helping your organization recover from a disaster incident? �Restoration of IT services is priority one in the recovery and resumption of agency services.� ~ Arizona Department of Education �We rely on it heavily. A main centerpiece of our operation is distributing state aid money to school districts. It is all done electronically. No money, no school operation.� ~ New Jersey Department of Education �IT support is a critical component of the recovery process.� ~ Anchorage School District, Alaska

19. From The Field Q: What type of disaster or interruption event worries you most? �A pandemic, because of the widespread disruption to services. Not just IT, but food distribution, medical care, et cetera.� ~ North Carolina Department of Public Instruction �Our biggest concern would be a very localized event that would remove functionality of the central office facility, which is the location of core equipment and connectivity.� ~ Wake County School District, North Carolina

20. Q: What is the most significant lesson learned from having experienced and recovered from a disaster or significant business interruption? �Plans must be updated and looked at every six months or so because business changes day to day. They are not the kind of plans you can pull out and just go to a specific page � they are blueprints to guide decisions. But you need to be flexible based on the severity of the situation.� ~ New Jersey Department of Education �No matter how hard you try, you can�t anticipate all the permutations that might occur, and one of the ones you didn�t anticipate is the one you will face.� ~ Wake County School District, North Carolina �Even with small ones, being prepared, planning and continually training have minimized disruptions.� ~ Virginia Department of Education From The Field

21. Why It Matters

22. Arizona CIO/CTO Forum Todd Sander Deputy Director - Center for Digital Education tsander@centerdigitalgov.com 916-932-1300