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Case Study: Audi

Case Study: Audi . 1. Schematics (wireframes) 2. „Jumping Boxes“ 3. Right vs. Left Navigation. Sch e matics. Problem: Traceability. D ocuments separate & independent. Changes & updates inefficient Version control problemati c. Sch e matics. Solution: Adobe GoLive.

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Case Study: Audi

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  1. Case Study: Audi

  2. 1. Schematics (wireframes) • 2. „Jumping Boxes“ • 3. Right vs. Left Navigation

  3. Schematics Problem: Traceability • Documents separate & independent • Changes & updates inefficient • Version control problematic

  4. Schematics Solution: Adobe GoLive Convergence of deliverables • Sitemap and schematics linked 1:1 • Components = modular construction • WebDAV server • concurrent work on schematics • remote access by client • Cross Platform: PC and Mac; HTML

  5. Schematics

  6. Schematics Disadvantages • Site file grew to 30+ mb • Unstable, crashed • Sitemap tool is suboptimal • Didn‘t get team buy-in Overall GoLive met our expectations, but is the wrong tool for the job Underscores need for an IA tool

  7. 1. Schematics (wireframes) • 2. „Jumping Boxes“ • 3. Right vs. Left Navigation

  8. Jumping Boxes Problem: Variable Browser Sizes Users surf with different window sizes • One screen size  Web design • Right navigation must be visible

  9. Jumping Boxes Automated Layout Three page layouts offered – S, M, L from 640x480 to 1024x768 • Fulfilled CI constraints • Brand: “Vorsprung durch Technik”

  10. Jumping Boxes Disadvantages • Technically difficult to implement • Usability problems? • Not needed for all page types A complex solution for a simple problem

  11. 1. Schematics (wireframes) • 2. „Jumping Boxes“ • 3. Right vs. Left Navigation

  12. Right vs. Left Navigation Challenge: Competitive Difference Right navigation = Audi as innovator • Smoother interaction with scrollbar • Greater focus on content • Subjectively accepted by users

  13. Right vs. Left Navigation External Test: www.SirValuse.de 2 prototypes: 1 left & 1 right navigation 64 users: 2 groups • Part 1 – Six tasks were timed • Part 2 - Eye movement analysis • Part 3 - Interviews

  14. Right vs. Left Navigation Part 1 - Hypothesis Time R Significant L 1 2 3 4 5 6 Tasks

  15. Right vs. Left Navigation Part 1 - Results Time No Significance R L 1 2 3 4 5 6 Tasks

  16. Right vs. Left Navigation Part 2 – Eye movement Method: www.MediaAnalyzer.com User rapidly coordinate clicks with where they look • Hypothesis: right navigation > focus on content

  17. Right vs. Left Navigation Results: Stronger focus on content

  18. Right vs. Left Navigation Part 3 – Interview Do you like the right navigation? 7 23 2 :) :| :(

  19. Right vs. Left Navigation Subsequent Usability Test „Normal” methods with 25 participants • Corroborated findings of first test • No difficulties with a right navigation • Positive subjective response • Only 1 commented on right navigation

  20. Right vs. Left Navigation Conclusions • Users are ambidextrous in terms of navigation position • Consistency and learnability • People expect that websites vary • Interaction given by design and layout, not prior expectations (Affordance)

  21. Thank Youjim@razorfish.de

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