A BEHAVIOR BASED SAFETY SYSTEM

1. A BEHAVIOR BASED SAFETY SYSTEM

2. Where BBS Fits in the Organization Safety Spectrum

3. COMPARISON OF BBS SYSTEMS IN PDO IHTIMAM STOP CUSTOMIZED APPROACH. INCLUDES OFFICE PERSONEL. VERY SIMPLE. DESIGNED THROUGH ENGAGEMENT OF STAFF. OBSERVATION CARDS ARE LIMITED TO 5 FOCUS AREAS. OWNERSHIP OF SYSTEM WITH SUPERVISOR. COMPREHENSIVE ONLINE DATABASE. ONLINE ACTION TRACKING. TRAINING SPECIFIC TO AUDIENCE. 5 LEADING KPI’S MEASURE EFFECTIVENESS ONE FITS ALL APPROACH. FOR FIELD STAFF ONLY. ORIGINALLY LIMITED TO SUPERVISORS. GENERIC OBSERVATION CARD. OBSERVATION CARDS NOT FOCUSED. TRAINING SPECIFIC FOR SUPERVISORS CASCADED TO ALL STAFF. PRODUCT DILUTION OVER TIME. DATABASE NOT USER FRIENDLY. NO ACTION TRACKING. QUANTITY OVER QUALITY.

4. KEY DIFFERENCES IN IHTIMAM TrainingContent & Delivery ObservationCards DeterminingSuccess Reportingdatabase

5. OBSERVATIONS 80 THE 20 RULE

6. THE OBSERVATION CARDS

7. THE OBSERVATION CARDS [online template]

8. REPORTING Feedback 02 Close Actions 05 Analyze Document 04 Continuously Improve 01 Observe 06 03 Close Actions Observe Observe an individual or group. Close actions related to the observation. Feedback Analyse Analyze the data periodically for areas of improvement. Give constructive feedback, with the attempt to identify the root cause. Document Continuously Improve Document the observation in the database Enhance the system in order to improve ease of use, and efficiency.

9. DATABASE

10. DATABASE

11. TRAINING

12. TRAINING

13. TRAINING

14. TRAINING • Course Description: • Provide you with the knowledge to properly implement Ihtimam behavior based safety system within your company. • Key learning objectives: • What is BBS and the fundamentals of its success. • Understanding behaviors (ABC analysis) • Understanding positive and negative reinforcement. • Ihtimam methodology and materials.

15. CARILLION DALMA IN-SOURCING PILOT LAUNCH 10th JAN 2017

16. Sustainability Review Results (behavioral trend) WELL ENGINEERING

17. Sustainability Review Summary POSITIVE IMPROVEMENTS ON SITE AFTER LAUNCH OF IHTIMAM Previously in STOP system no one cared about it, but in Ihtimam there are improvements in the observation and intervention Using finger savers. previously they were using rope to tie the hammer. I raised Ihtimam observation with regard to the water tanker and it was taken seriously by the supervisor and has been fixed. Positively changed crews thinking and behavior with regards to safety. This can be noticed during the discussion with crew. Ihtimam makes us focus on the critical behaviors that are on the card. Staff are more careful about safety, more focused on the job and its hazards involved, they avoid mistakes that leads to frequent incidents. Allows me to make suggestion for change and improving safety issues in my unit. Improvement in lifting equipment. I stopped one crew and the card was discussed in the meeting, the person changed his behavior positively. Raising observations against people who are not using PPE led to company providing PPE. As the root cause was lack of stock (e.g. Glove& finger saver) Workers are taking IHTIMAM seriously as a program to improve the safety culture and behaviors in the work place Caution and awareness before the start of the job. Awareness about the most dangerous at risk behaviors. More encouragement at the worksite to intervene. The trend of the positive behavior is increasing since the launch of Ihtimam It helped change behaviors especially in tag line. previously it was not used which may have caused an incident but now that it is mention in Ihtimam cards, it helps to prevent this. Driver has stopped using their mobile while driving When intervening unsafe work , just say the word IHTIMAM and people working be alerted and stop the activity Always talking about IHTIMAM , so IHTIMAM is in everyone's mind After raising card on PPE , we get the PPE immediately I intervened when I saw a man working at height and not taking safety precautions

18. Sustainability Review Summary 90% Overall Satisfaction WHAT I LIKE ABOUT IHTIMAM It is simple, easy, and focused on the root cause. It raises awareness Identifies the underlying causes in order to tackle the real problem. It also identifies areas of weakness. Can be sent to management for quick response. Can make observations through phone. Promotes discussion & collaboration with crew. Honest system, improves the safety culture. BBS team at coastal was perfect as they always engage with the team and accept all ideas from crew. Supervisor follows up to close actions. Others accept my interventions, now I can even intervene my supervisor My suggestions are being implemented. Communication is improved, and the crew is part of finding solutions. The database shows trend of behaviours. The card also has a list of most frequent critical behaviour which are subject to change. Allows management to change the hazardous conditions into safe working environment. The way we should write the card and the conversation related prior to writing the card. Ihtimam has created a good relation with the people, they feel how much we care for each other. Improved compliance. Makes me feel the company is taking care of safety. Makes the employee more responsible.

19. WHAT GOOD BBS LOOKS LIKE OUR ASPIRATION Communication Workers tend to perceive organizational priorities by the quantity of communication about one priority vs. another (safety vs. productivity) Humanistic Safety is about people, not numbers. If we use the numbers to help the people, the people will help us with the numbers. Practical For everyone at every level including the company and environment. Involved Workers People support what they help create. Involving workers increases ownership and safety at a personal level. Integrated Truly successful safety efforts are not something else we do, they are the way we do everything. Focused Customized and focused on what is needed. Result Oriented Investing our efforts into safety will automatically lead to results. CI Proactive, transformational and continuously improving.