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Group Conflict Management

Group Conflict Management. High . Assertiveness. Low . Assertiveness. CONFLICT MANAGEMENT TOOL. Concern for Self. Concern for Others. Low Cooperation. High Cooperation. Source: Thomas, K.W. “Conflict and Conflict Management,” In Handbook of Industrial

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Group Conflict Management

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  1. Group Conflict Management

  2. High Assertiveness Low Assertiveness CONFLICT MANAGEMENT TOOL Concern for Self Concern for Others Low Cooperation High Cooperation Source: Thomas, K.W. “Conflict and Conflict Management,” In Handbook of Industrial and Organizational Psychology, ed. M.D. Dunnette. Chicago: Rand McNally, 1976.

  3. High Assertiveness Low Assertiveness COMPETING • Competition Concern for Self Concern for Others Low Cooperation High Cooperation Source: Thomas, K.W. “Conflict and Conflict Management,” In Handbook of Industrial and Organizational Psychology, ed. M.D. Dunnette. Chicago: Rand McNally, 1976.

  4. High Assertiveness Low Assertiveness ACCOMODATING • Competition Concern for Self • Accommodation Concern for Others Low Cooperation High Cooperation Source: Thomas, K.W. “Conflict and Conflict Management,” In Handbook of Industrial and Organizational Psychology, ed. M.D. Dunnette. Chicago: Rand McNally, 1976.

  5. High Assertiveness Low Assertiveness AVOIDING • Competition Concern for Self • Avoiding • Accommodation Concern for Others Low Cooperation High Cooperation Source: Thomas, K.W. “Conflict and Conflict Management,” In Handbook of Industrial and Organizational Psychology, ed. M.D. Dunnette. Chicago: Rand McNally, 1976.

  6. High Assertiveness Low Assertiveness COMPROMISING • Competition Concern for Self • Compromise • Avoiding • Accommodation Concern for Others Low Cooperation High Cooperation Source: Thomas, K.W. “Conflict and Conflict Management,” In Handbook of Industrial and Organizational Psychology, ed. M.D. Dunnette. Chicago: Rand McNally, 1976.

  7. High Assertiveness Low Assertiveness COLLABORATING • Competition • Collaboration Concern for Self • Compromise • Avoiding • Accommodation Concern for Others Low Cooperation High Cooperation Source: Thomas, K.W. “Conflict and Conflict Management,” In Handbook of Industrial and Organizational Psychology, ed. M.D. Dunnette. Chicago: Rand McNally, 1976.

  8. High Assertiveness Low Assertiveness • Competition • Collaboration Concern for Self • Compromise • Avoiding • Accommodation Concern for Others Low Cooperation High Cooperation Source: Thomas, K.W. “Conflict and Conflict Management,” In Handbook of Industrial and Organizational Psychology, ed. M.D. Dunnette. Chicago: Rand McNally, 1976.

  9. DEFENSE MECHANISMS • Attention Getting • Rationalization • Compensation • Identification • Projection • Insulation • Regression • Repression • Fantasy • Negativism • Scapegoating

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