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Reaction to Emergency Alerts using voice and Clustering Technologies REACT IST-2005-033607

– http://www.react-ist.net. Reaction to Emergency Alerts using voice and Clustering Technologies REACT IST-2005-033607 . 5th EWS-Workshop Vienna, 23 October 2008. – http://www.react-ist.net. Need for interoperability. REGION 1. REGION 2. Fire Brigades. Police Dept. Ambulance.

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Reaction to Emergency Alerts using voice and Clustering Technologies REACT IST-2005-033607

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  1. – http://www.react-ist.net Reaction to Emergency Alerts using voice and Clustering TechnologiesREACTIST-2005-033607 5th EWS-Workshop Vienna, 23 October 2008 EWS Workshop – Vienna, 23.10.2008

  2. – http://www.react-ist.net Need for interoperability REGION 1 REGION 2 Fire Brigades Police Dept Ambulance Ambulance Fire Brigade Police Dept. C&C1 C&C2 C&C2 C&C2 C&C1 C&C1 REACT ENHANCED FRAGMENTED COMMUNICATION UNCOORDINATED COORDINATED ACTION EWS Workshop – Vienna, 23.10.2008

  3. – http://www.react-ist.net REACT - The mission “Reaction to Emergency Alerts using voice and Clustering Technologies” Main goals: • capture more of the information available from sensors, being them “human” or technological • make this information available to as many local Emergency Call Services as possible, by creating an interoperable European information-structure • complement the data with associated services able to semantically analyse and cluster environmental and crisis management information Voice capturing E-Call Interoperability Call grouping EWS Workshop – Vienna, 23.10.2008

  4. C&C1 Sussex Police C&C2 West Sussex Fire – http://www.react-ist.net Same call seen by different C&C EWS Workshop – Vienna, 23.10.2008

  5. C&C1 Sussex Police C&C2 West Sussex Fire – http://www.react-ist.net Same call seen by different C&C EWS Workshop – Vienna, 23.10.2008

  6. C&C1 Sussex Police C&C2 West Sussex Fire – http://www.react-ist.net Same call seen by different C&C EWS Workshop – Vienna, 23.10.2008

  7. C&C1 Sussex Police C&C2 West Sussex Fire – http://www.react-ist.net Same call seen by different C&C EWS Workshop – Vienna, 23.10.2008

  8. C&C1 Sussex Police C&C2 West Sussex Fire – http://www.react-ist.net Same call seen by different C&C EWS Workshop – Vienna, 23.10.2008

  9. – http://www.react-ist.net Additional services • Content management • Analysis of calls -> scenarios • Wider view on an event -> investigation • Voice recognition • Capturing keywords (e.g. “gun”, “fire”) • Suggesting keywords to the call-taker • Automatic translation of data • By using TSO dictionary • Homogenisation of coding • By using CAP/TSO coding EWS Workshop – Vienna, 23.10.2008

  10. C&C1 Sussex Police C&C2 West Sussex Fire – http://www.react-ist.net What you need to have REACT working Your Current C&C EWS Workshop – Vienna, 23.10.2008

  11. C&C1 Sussex Police C&C2 West Sussex Fire – http://www.react-ist.net What you need to have REACT working CAP adapter Your Current C&C EWS Workshop – Vienna, 23.10.2008

  12. C&C1 Sussex Police C&C2 West Sussex Fire – http://www.react-ist.net What you need to have REACT working CAP adapter Your Current C&C EWS Workshop – Vienna, 23.10.2008

  13. C&C1 Sussex Police C&C2 West Sussex Fire – http://www.react-ist.net What you need to have REACT working CAP adapter CAP parser Your Current C&C EWS Workshop – Vienna, 23.10.2008

  14. C&C1 Sussex Police C&C2 West Sussex Fire – http://www.react-ist.net What you need to have REACT working CAP adapter CAP parser Adapted C&C Your Current C&C EWS Workshop – Vienna, 23.10.2008

  15. – http://www.react-ist.net Pilots • Italy – FB PSAP, Venice district • Geographic integration • Link with Ambulance service • UK – Police PSAP, Sussex • Geographic integration • Germany – FB Aachen • EuRegio Maas-Rhein • Multilingual service • Geographic integration EWS Workshop – Vienna, 23.10.2008

  16. How can you becomeinteroperable with other C&C’s? – http://www.react-ist.net Identify who you need to interoperate with Contact REACT Adapt your C&C to generate and receive CAP messages Adapt your C&C to process and display the received messages EWS Workshop – Vienna, 23.10.2008

  17. SO115 adapted to generate and receive CAP messages [2 months] SO115 to process and display CAP messages on GIS [4 months] C&C’s from other provinces + Ambulance services Worked with the REACT partners – http://www.react-ist.net How ITALIAN FB became interoperable with other C&C’s Identify who you need to interoperate with Contact REACT Adapt your C&C to generate and receive CAP messages Adapt your C&C to process and display the received messages EWS Workshop – Vienna, 23.10.2008

  18. CAP and TSO adopted by Italian Fire Brigades – http://www.react-ist.net The Italian Ministry of the Interior has issued a formal decree concerning the sharing of data between the fire department and other emergency organisations, such as the ambulance service. The decree – published in the government’s Official Journal of 3 July – defines the communication protocols for exchanging data and information between emergency service command and control rooms. This is the first time in Italy that an emergency organisation will open its databases to other similar organisations, providing they adopt the communication protocol which has been defined and developed within the REACT project. EWS Workshop – Vienna, 23.10.2008

  19. C&C2 Treviso Fire C&C1 Venezia Fire – http://www.react-ist.net What Italian FB made to have REACT working CAP adapter CAP parser Adapted So115 SO115 EWS Workshop – Vienna, 23.10.2008

  20. C&C3 Venezia Ambulance C&C2 Treviso Fire C&C1 Venezia Fire – http://www.react-ist.net What Italian FB got having REACT working Beta80 SO115 SO115 EWS Workshop – Vienna, 23.10.2008

  21. – http://www.react-ist.net Thank you very much for your time J. Pfliegl HiTec Marketing Vienna - Austria jp@hitec.at www.react-ist.net We look forward to cooperate for the benefit of safer citizens in a safer Europe EWS Workshop – Vienna, 23.10.2008

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