RED FLAGS to look for while hiring Customer Service Executives:

Aug 08, 2023

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Around 72% of consumers see having to explain their problem to multiple people as u2018poor customer service.u2019 Happy customer can be a boon for any business. To ensure that your customers are happy, building a competent Customer Service Team is necessary. Our Customer Service Assessments test the critical parameters of behavioural attributes such as empathy, emotional control & conscientiousness along with fluency, pronunciation, grammar, and tonality that are generally overlooked in most assessments. Reach out to us at www.pmapstest.com

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RED FLAGS to look for while hiring Customer Service Executives:

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RED FLAGS to look for while hiring Customer Service Executives:
Lack of EMPATHY and CONSCIENTIOUSNESS
Lack of EMOTIONAL CONTROL
RUDE or Disinterested tone
MISPRONUNCIATION of words aaks ladij Excape que-pun
GRAMMATICAL errors I like very much to help you Hi can you talk me soon Their is no thing I can't help you with
Limited VOCABULARY Amm, Ok, Pls Wait..
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