1 / 12

UQ Exchange Central Mail - Status Update Nov 2006

UQ Exchange Central Mail - Status Update Nov 2006. UQ Exchange. Jan Trethewey ITS Project Office UQ Exchange Migrations Co-ordinator for OU’s Ext: 51787 Mob: 0401 715107 J.trethewey@its.uq.edu.au. Agenda. Introduction Status Update Nov 2006 The Migration Process

Roberta
Télécharger la présentation

UQ Exchange Central Mail - Status Update Nov 2006

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. UQ Exchange Central Mail -Status Update Nov 2006

  2. UQ Exchange • Jan Trethewey • ITS Project Office • UQ Exchange Migrations Co-ordinator for OU’s • Ext: 51787 • Mob: 0401 715107 • J.trethewey@its.uq.edu.au

  3. Agenda • Introduction • Status Update Nov 2006 • The Migration Process • Planned Enhancements for 2007 • Question Time

  4. Introduction • UQ Exchange is an advanced enterprise email system with the aim of improving communication and collaboration between staff and colleagues. Some of it’s features include: • OU level addresses or UQ addresses are available e.g. joebloggs@uq.edu.au or joebloggs@physics.uq.edu.au • Mail filtering • Virus scanning • Out of Office messages • Exchange Calendar • Resource Accounts eg room bookings

  5. Introduction • Secure access to mail (SSL) via RPC over Http and VPN • UQ directory access (Active Directory) • Local user administration for OU's • A larger free quota (500MB) than IMS • Global Address List ; Public Folders • Normal mail delivery; Mail delivery to lists; Mail delivery to programs • A choice of supported email clients, including Outlook XP & 2003 for Windows, Entourage for Mac, Evolution for Unix • Web access via Outlook Web Access (OWA) • Smartphone ‘direct push’ technology • CommVault Backup & Restore integration ie restore at the message level.

  6. Status Update Nov 2006 • Currently, 2800+ staff mailboxes and nearly 500 resource mailboxes have been migrated. • Current capacity is an extra 3000 mailboxes, available now • Some OU’s are in the queue already for some of this space • New disk ordered in December will add another 2000 mailbox capacity. • Capacity for all UQ staff later in 2007 as we add more disk.

  7. Status Update • Faculties of BACS, Health Sci, NRAVS and Arts, have committed to the full migration of staff. • SBS & BEL have started to migrate more schools. • Central Admin, Library, Ipswich, and other smaller OU’s such as the Printery have migrated. • Excellent feedback from OU’s and staff in terms of performance and features.

  8. UQ Exchange Links • Info for ITLO’s: http://www.its.uq.edu.au/?page=42019 • UQ Exchange Handbook: http://www.its.uq.edu.au/helpdesk/guides/email/staff/uqexchhandbook/ • UQ Exchange Delegated Admin Guide: https://ms.its.uq.edu.au/exchangeadmin/documentation/UQ_Delegated_Admins/Exchange_2003-Delegated_Administrators_Guide.pdf

  9. The Migration Process • The basic steps are: • Initial meeting to discuss the process • Pre-migration preparation done by OU IT (exception for OU Exchange server) • Send Jan e-mail with list of usernames. • Jan schedules usernames in the migration calendar and sends invitations for confirmation. • ITS MS staff change the mail service at least 3 hours ahead of the migration. • In consultation with the OU IT, ITS MS staff run the migration script at the scheduled time. • Users can’t access mail during migration. • OU IT is advised that scripts have run successfully • OU IT configures the user’s client to connect to the Exchange server

  10. Admin Access Local administrator access steps: • Fax form to ITS. • Admin PC is allowed through firewall. • Short admin training course. • Local IT admins user mailboxes, public folders, resource accounts and mailing lists.

  11. 2007 Enhancements • Use of CommVault Backup & Restore • Upgrade to Exchange 2007 • Addition of voice and fax integration • Implementation of HSM • Addition of MS Forefront on Exchange smtp gateways to complement Symantec on the mailstores.

  12. Common Questions • How does the quota work? 480mb warning message; 500mb can’t send; 550mb can’t send/receive • How to get more quota? Apply on Staff Internet Access form • Block of space for an OU? Not available, too difficult to administer; quota is on per user basis

More Related