Webinar Deck - Leveraging Reporting-as-a-Service to Improve Agility and Reduce Unit Cost

1. Leveraging Reporting-As-A- Service to Improve Agility and Reduce Unit Cost Speakers: Srikanth Bhaskar, BI Consultant Ranjit Shankar, Client Solutions Manager Leveraging 20+ years of expertise in global software services

2. Housekeeping Rules ■ Type your question into the question panel of Goto webinar ■ Questions will be answered at the end of the webinar ■ Audience will be kept on mute during the webinar ■ Webinar recording and deck will be shared after the webinar © Nous Infosystems Pvt. Ltd. – Confidential

3. Agenda Reporting Challenges Reporting Factory Benefits & Functioning Reporting Factory Setup Process, Governance, KPIs Nous’ BI Factory Accelerator Q & A © Nous Infosystems Pvt. Ltd. – Confidential

4. Reporting Challenges Large Development cycles and refactoring capabilities Lack of standardized and up to date Documentation Different Processes across different Business Units Lack of Knowledge Repository for Reusable Components Audit capability for code development Multiple Tools and licenses making it expensive Inability to scale quickly © Nous Infosystems Pvt. Ltd. – Confidential

5. What is Reporting-as-a-Service? “Reporting-as-a-Service (RaaS) is an insight driven approach that helps organizations to make quick decisions through effective information management.” © Nous Infosystems Pvt. Ltd. – Confidential

6. Benefits of Reporting Factory Standardized Development Framework Build a Repeatable Process Build / Maintain Reusable Components Specialized and Highly Motivated Teams Agile and Cost Effective Build Knowledgebase © Nous Infosystems Pvt. Ltd. – Confidential

7. Benefits Contd. Process Specialized Teams Reusable Repository Reduce Costs Reduce Cycle Times Improve Quality through Reusability Well Documented & Audit-able Scalable adding Assemblies Faster Go-to Market Advantage © Nous Infosystems Pvt. Ltd. – Confidential

8. Reporting Factory Functioning Business Submit a Request for a Report Prioritized & Approved Design Assembly Development Assembly Validation Assembly Reporting Factory © Nous Infosystems Pvt. Ltd. – Confidential

9. Factory Setup / Communication Onshore Release Management Team Business Analyst Factory Director Business Users Offshore Factory Analyst Design Lead Development Lead Validation Lead Communication Path Legend © Nous Infosystems Pvt. Ltd. – Confidential

10. Development Methodology - Scrumban A r c h i v e d BI Development Scrumban Board New Requests Functional Specification Technical Specification User Acceptance Testing Release Management & Deployment Completed Requests Development QA Testing Start Vertical Swim Lanes – Teams • Each Vertical swim lane can be a specialized Sprint Goal team running in parallel Horizontal Swim lanes – Status In Warranty Queue • Track Request status and cycle times Done Criteria (Checklist) In Progress • To move from between swim lanes vertically End Completed Next Cycle Archived © Nous Infosystems Pvt. Ltd. – Confidential

11. Delivery Process A r c h i v e d Lifecycle of a request New Requests Functional Specification Technical Specification User Acceptance Testing Release Management & Deployment Completed Requests Development QA Testing Start Sprint Backlog Request Technical Spec Prioritized for Sprint Report Development Prioritized for Sprint Report UAT Testing Prioritized for Sprint Report FRS Prioritized for Sprint Report Testing Prioritized for Sprint Report Release added to the Queue Business User Identify a New Report / enhancement Report Implemented and in Warranty Development / Unit Testing / Performance Testing In Warranty Functional Testing, Scalability Testing User Prepare Technical Specification Prioritized Prepare Draft FRS with Business needs Prepare the FRS detail Acceptance testing by Users No No No No No Presented in Change Approval Board In Progress Review / Signoff Review / Signoff Review / Signoff Review / Signoff Review / Signoff Queue Yes Yes Yes Yes Yes Development signed off and waiting for Testing Prioritization Technical Spec signed off and waiting for Development Prioritization Detailed Estimate Testing signed off and waiting for User Acceptance Prioritization UAT Testing signed off and waiting for Release Prioritization FRS signed off and waiting for Technical Spec Prioritization Approved by CAB And ready for release End Data Model Report File Completed Next Cycle Archived High Level Design Backlog Change Record Impl Run Book Functional Spec Test Planning Low Level Design Unit Test Cases QA Test Cases User test cases Draft FRS © Nous Infosystems Pvt. Ltd. – Confidential

12. Governance Management & Operations Committee Steering Committee Executive Committee Frequency • Monthly • Factory Manager, Factory Director •Implementing strategic plan •Review Performance •Review demand •Escalation Management • Quarterly • Executives, Factory Director •Factory vision •Strategic Direction plan •Budgeting •Weekly / Fortnightly •Project Lead, Factory Manager •Day to day tracking •Measuring and monitoring SLA’s and KPI’s •Issue Management •Requirement Prioritization •Capacity Planning •Release and change Management •Escalation Management Participants Agenda © Nous Infosystems Pvt. Ltd. – Confidential

13. KPIs to measure Productivity / Improvement Measure, Baseline, Set Target Identify Bottlenecks Plan Implement Improvements Measure Periodically Set KPIs Improvements KPI Dashboard Lead Time (Beginning to End) Functional Specs Cycle Time Technical Specs Cycle Time Development Cycle Time Validation Cycle Time Escape Defects to UAT Escape Defects to Production Effort Deviation from Estimation KPI Baseline Target Red / Amber / Green Red / Amber / Green Red / Amber / Green Red / Amber / Green Red / Amber / Green Red / Amber / Green Red / Amber / Green Red / Amber / Green Status Review Period Monthly Monthly Monthly Monthly Monthly Monthly Monthly Monthly Quality / Technical Debt Schedule / Velocity Effort © Nous Infosystems Pvt. Ltd. – Confidential

14. Nous’ BI Factory Accelerator Experienced Team Process Accelerator Templates Accelerator  Specialist Delivery / Project Management  Standardized Process Framework  Standardized Template Library  Setup Factory Model at multiple clients  Proven and Scalable  Also supports Agile and Lean  Specialist Business Analysts  Setup Factory Model in multiple domains  Specialist Developers and Testers  SAP BO, Qlikview, Tableau, etc... © Nous Infosystems Pvt. Ltd. – Confidential

15. RAAS Case Study ■ Large Bank in the US had typical Reporting setup issues Business Units Specific Teams Disparate Tools & Processes Large Bank in the US Inconsistent Delivery Quality Inconsistent Delivery timelines ■ Assessed the “current state”, proposed and implemented the “future state” Setting up a Standardized & Repeatable Process Identifying & Tracking Reusable components Scalable Assembly Lines Standardized Tool 40% 30% 30% Quality Schedule Cost © Nous Infosystems Pvt. Ltd. – Confidential

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19. Q & A

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