Using Internet Explorer with Oracle Financials

1. Using Internet Explorer with Oracle Financials Windows 2000 Windows XP, Service Pack 1

2. Contents • Recommended Versions of Internet Explorer (IE) • Recommended Settings for Internet Explorer (IE) • General Tab—Displaying Reports Using Internet Explorer (IE) • Adobe Browser Options • General Tab—Clearing Cache • General Tab—Setting Tmp Space • Security Tab—Downloading • Security Tab—Active X Control • Security Tab—Additional Settings • Privacy Tab—Settings • Advanced Tab—Set Defaults • Advanced Tab—Security Settings • Pop-up Window Blocker • Tool Bar—Discussion Button • J-initiator Java Applet Error • Problems and Solutions

3. Recommended Versions • Oracle has certified Internet Explorer 6.0 with Oracle Financials for work stations running on Windows XP Professional. • IE 6.0.2800.1106 • IE 6.0.2900.2180 • Select 'About Internet Explorer' from the Help Menu on the IE menu bar to determine the version of IE 6.0 that you have installed on your work station.

4. Recommended Versions The dialog box on the left shows the version of IE 6.0 for XP Pro Service Pack 1 and Windows 2000 and, on the right, the version for XP Pro Service Pack 2.

5. Recommended Settings • Select 'Internet Options' under 'Tools' on the IE menu bar • Check settings under tabs • General • Security • Privacy • Advanced

6. This setting helps to resolve problems with viewing a PDF report through the browser in HUDINI. The Web Browser options should also be enabled in Adobe—Edit > Preferences. The location of these options differs with the version of the Adobe reader that you are using. General—Displaying Reports

7. Adobe 5.0 Browser Options To set browser options for Adobe 5.0 for displaying reports through the browser you need to enable the Web Browser Options in Adobe. Select 'Preferences' under the Edit menu and highlight 'General'. Select 'Options' in the Preferences dialog box and check the options listed under 'Web Browser Options'. To display reports in the browser the option 'Display PDF in Browser' must be checked. Make sure that you have only one version of Adobe Acrobat installed on your desktop. Having more than one version can create problems with viewing reports.

8. Adobe 6.0 Browser Options To set browser options for Adobe 6.0 for displaying reports through the browser you need to enable the Web Browser Options in Adobe. Select 'Preferences' under the Edit menu and highlight 'Internet' in the Preferences dialog box. Check the options listed under 'Web Browser Options'. To display reports in the browser the option 'Display PDF in Browser' must be checked. Make sure that you have only one version of Adobe Acrobat installed on your desktop. Having more than one version can create problems with viewing reports.

9. To set browser options for Adobe 7.0 for displaying reports through the browser you need to enable the Web Browser Options in Adobe. Select 'Preferences' under the Edit menu and highlight 'Internet' under 'Categories' in the Preferences dialog box. Check the options listed under 'Web Browser Options'. To display reports in the browser the option 'Display PDF in Browser' must be checked. Make sure that you have only one version of Adobe Acrobat installed on your desktop. Having more than one version can create problems with viewing reports. Adobe 7.0 Browser Options

10. The Temporary Internet Files folder is the location on your hard drive where Web pages and files are stored as you view them. This speeds up delivery of pages you visit frequently or have already seen. If the folder lacks sufficient space, you are not able to view a report. If you are having difficulty viewing a report, clear the files in this folder by clicking the 'Delete Files…' button in the Temporary Internet Files panel and the 'Clear History' button in the History panel. This is comparable to clearing cache in Netscape. General—Clearing Cache

11. Increasing the space you set for the Temporary Internet Files folder can increase the speed for displaying previously visited pages, but decreases the amount of space available for other files on your computer. You can set the size of this folder to control the amount of space it uses on your hard drive. To increase the space allocated to the folder click the 'Settings…' button and reset the size of the folder by moving the 'Amount of disk space to use' scale to the right. Note that this decreases the amount of space available for other files on your computer. General—Setting Tmp Space

12. To download files your security level should be set to 'Medium' and Active X controls and plug-ins should be enabled. Highlight the Internet icon on the Security tab and click the 'Custom Level…' button to set the security level and to enable Active X controls. The 'Default Level…' button will open the dialog box depicted below. It displays the current default security level, but does not provide access to the Active X controls. Security—Downloading

13. To download files set your security level to 'Medium' and set Active X controls and plug-ins as depicted above. Security—Active X Controls

14. Security—Additional Settings Check that File and Font download options under the 'Downloads' settings have been enabled as well as the 'Scripting of Java applets' under the 'Scripting' settings. These settings appear in the same dialog box as the Active X Control settings.

15. Privacy—Settings The privacy setting in Internet Explorer manages the handling of "cookies". A cookie is a unique identifier that a site on the Internet provides to the browser and that resides on the desktop. It enables the site that put it there to track a user's actions and the time spent on the site. It can also collect information about the user that can be made available for purposes like marketing. The privacy settings in Internet Explorer range from "Accept All Cookies" to "Block All Cookies". Settings include the following: > Accept All Cookies > Low > Medium > Medium High > High > Block All Cookies Recommended settings for privacy are Medium or Medium High.

16. Advanced—Set Defaults The Advanced tab under Internet Options provides settings for > Accessibility > Browsing > HTTP1.1 > Java (Sun) > Microsoft VM > Multimedia > Printing > Search from the Address bar > Security We recommend that you use the default settings. If you experience problems using Internet Explorer with Oracle Financials, as a first step, restore the default settings. Click the 'Restore Defaults' button on the 'Advanced' tab.

17. Advanced—Security Settings Check that the settings under 'Security' in the 'Advanced' tab match the settings described in the picture to the left. WARNING Enabling the option 'Do not save encrypted pages to disk' will make it impossible for you to download files and PDF reports from the Harvard Data Warehouse. If you experience problems downloading, first make sure that this option is unchecked.

18. Pop-up Window Blocker A pop-up window blocker prevents new windows from opening automatically when you visit a website by intercepting an incoming window and preventing it from being displayed. Such windows often contain advertising and can block your view of the content on the page. However, a pop-up window blocker can also interfere with your ability to perform certain functions in Oracle Financials and Harvard's Financial data warehouse like uploading budgets in the Budget Tool or viewing reports in HUDINI. The picture above shows a pop-up window blocker that comes with the Google toolbar and has been added to the Internet Explorer browser. If it interferes with the performance of Harvard's financial applications, you can disable it temporarily or enable it to by-pass the blocker for particular sites. To allow a pop-up window through on a one-time basis using Google hold down the CTRL key as you click a link to a new page. "White listing" allows you to by-pass the blocker for the sites you specify. You can disable the blocker altogether by clearing the checkbox for the pop-up blocker in the Accessories section of the Toolbar Options window.

19. When the Google pop-up window blocker intercepts an incoming window, the cursor's appearance changes momentarily to this icon and displays the number of pop-up windows blocked since the installation of the toolbar. An introductory dialogue box also displays the first time you use the blocker. It provides information about disabling the blocker or adding the site to a "white list". The blocker uses the white list to turn itself off when you visit sites where you want to view pop-ups like Oracle Financials or HUDINI. Pop-up Window Blocker

20. Pop-up Window Blocker To add HUDINI to the white list click the pop-up blocker button on the tool bar when the gateway page displays. The 'Popups okay' message will appear in the pop-up blocker button. To add Oracle Financials to the white list click the pop-up blocker button on the tool bar when the gateway page displays. The 'Popups okay' message will appear in the pop-up blocker button.

21. Tool Bar—Discussion Button Office Server Extensions (OSE) in Microsoft Office enables users who are working collaboratively to store documents and to discuss their content through the Web Discussion feature of OSE. It requires a web server for storing the documents to be specified during installation of OSE. The Discussion button on the toolbar in Internet Explorer allows users to add comments about the documents. The web servers for Oracle Financials do not provide this functionality and should not be specified as the web server for Discussions. You will not be able to use applications like AWS2 if this feature is enabled when logging in.

22. J-initiator Java Applet Error Although Oracle allows more than one version of the J-initiator to be installed on a desktop, the application can display a Java Applet error message (FRM-92100) when it finds a large number of versions stored there. If you receive this error message in applications where the J-initiator is required, de-install all J-initiator versions and re-install the latest version required for the application. A copy of the latest version is available on the applications page of the vpf-web site.

23. Problems & Solutions First steps towards a solution Restore default settings. In IE, navigate Tools > Internet Options > Advanced and click the 'Restore Defaults' button. Clear cache. In IE, navigate Tools > Internet Options and click the 'Delete Files…'button in the Temporary Internet files panel. Next, in the same dialog box, click the 'Clear History' button in the History panel. Check privacy setting. In IE, navigate Tools > Internet Options > Privacy and set privacy to "Medium" or to "Medium High". Check Adobe Acrobat installation. Make sure that only one version of Adobe Acrobat has been installed on the desktop. The currently recommended version is Adobe 7.0. Uninstall additional versions if found. Check J-initiator installation. If using HUDINI, make sure that the current version of the J-initiator has been installed. The version is 1.1.8.19. It can be found on the Applications page of the vpf-web site. 'File does not begin with %PDF' In IE, navigate Tools > Internet Options > Settings > Temporary Internet Files and click 'Settings' button. Enable the 'Automatically' radio button under 'Check for newer versions of stored pages. In Adobe Acrobat, navigate Edit > Preferences > Options. Enable all Web Browser Options. The 'Display PDF in Browser' option must be enabled. 'Internet Explorer cannot download PUB@finprod from apollo6.harvard.edu' In IE, navigate Tools > Internet Options > Advanced and scroll down to 'Security' settings. Uncheck 'Do not save encrypted files to disk'.

24. More Problems & Solutions 'Internet Explorer cannot download PUB@hdwprod from apollo7.harvard.edu' In IE, navigate Tools > Internet Options > Advanced and scroll down to 'Security' settings. Uncheck 'Do not save encrypted files to disk'. 'Your current security settings prohibit running Active X controls on this page' In IE, navigate Tools > Internet Options > Security and click the 'Custom Level' button. Reset custom settings to 'Medium' and click the 'Reset' button. Also, make sure that 'ActiveX controls and plugins' in the settings options have been enabled and that 'Scripting of Java applets' in the 'Scripting' options has been enabled. If message appears when trying to enter HUDINI, check that the J-initiator has been installed. Report returns 'no data found' and displays an empty IE browser window Using the F5 function key to refresh the screen may enable the report to display. Blank screen Clear cache or increase size of the Temporary Internet files Folder. Unable to download a report or file Make sure that ActiveX controls and plugins have been enabled and make sure that the 'Do not save encrypted files to disk' option under 'Security' on the Advanced tab is unchecked.

25. More Problems & Solutions A hand symbol replaces the cursor and the window does not open Check to see if the Google toolbar has been installed in Internet Explorer. If the Pop-Up Window Blocker has been activated, add the site to the "white list" by clicking the pop-up window blocker button on the Google toolbar. FRM 92100 error dialog box displays on screen De-install all versions of the J-initiator stored on the desktop and re-install the latest version. A copy of the J-initiator currently required is available on the applications page of the vpf-web site. Your session is no longer valid Check to see if your privacy setting has been set to "High" or to "Block All Cookies". Recommended settings are "Medium" or "Medium High". Forbidden You don't have permission to access/html/on this server Check to see if the Discussion button on the IE toolbar has been enabled and "Subscribe…" is highlighted on the discussion bar at the bottom of the screen with an error message identifying the subscription server. Disable the Discussion button to turn off the feature.