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An Invitation

Information Technology Services Priority Planning Exercise And Decision Lens Pilot. P lease R.S.V.P. An Invitation. IT Leadership Council Executive Committee Meeting June 3, 2011 Pam Fuller. For Discussion…. Background and Goals ITS Planning Efforts Decision Lens

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An Invitation

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  1. Information Technology Services Priority Planning Exercise And Decision Lens Pilot Please R.S.V.P. An Invitation IT Leadership Council Executive Committee Meeting June 3, 2011 Pam Fuller

  2. For Discussion… • Background and Goals • ITS Planning Efforts • Decision Lens • Pilot Structure and Time Line • Outcomes

  3. Background and Goals • ITS Services Information Database • ITIL - Technical • Cost of Services - Business • Evolution towards systematic, integrated planning for ITS • Goals • Share the weighted alternatives ranking process beyond ITS • Evaluate the Decision Lens tool

  4. ITS Planning Efforts • Since August 2010 • Bill Olsen, Leadership Strategies, facilitator • Weighted Ranking of Alternatives (Services) Process • Identify purpose of ranking • Identify and clarify the alternatives • Identify criteria (7-12) • Weight criteria (dot voting) • Vote (H,M,L) • Calculate • Evaluate and apply results • Budget Scenario Planning

  5. Decision Lens • Software that supports a “proven process for decision-making” • Replicable and systematic • Allows input from stakeholders (ITLC) • On the fly calculations and adjustments • Meeting facilitation support

  6. A Sample Decision at a Glance Decision Lens

  7. Pilot Structure and Time Line • Participants • ITS Senior Leadership Team • ITLC Executive Committee • Tom Abendroth, HY • Time Line/Commitment • Late August: Initial phone/web meeting • September: Two face 2 face meetings (up to 4 hours each) • October: Individual Voting (asynchronous) and Review Results meeting and Evaluation (4 hours plus survey) • Hershey to participate and run a pilot for their prioritization and IT Governance (“Decision”)

  8. Outcomes • Using "Service Reporting Groups", redefine and weight ITS ranking criteria • Develop a prioritized listing of ITS Service Reporting Groups • Use this prioritized listing to go through a recycling or allocation scenario case study • Possibly contract with Decision Lens for use across IT at Penn State – unlimited decisions

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