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The Road to a Virtualized Desktop

The Road to a Virtualized Desktop. Neal Puff Chief Information Officer Yuma County, AZ http://www.co.yuma.az.us. Yuma County, AZ. Located in extreme South West Arizona Temperatures can reach over 120º F Ranked a US top ten county for digital government for 2006 & 2007 (maybe 2008) ‏

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The Road to a Virtualized Desktop

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  1. The Road to a Virtualized Desktop Neal Puff Chief Information Officer Yuma County, AZ http://www.co.yuma.az.us

  2. Yuma County, AZ • Located in extreme South West Arizona • Temperatures can reach over 120º F • Ranked a US top ten county for digital government for 2006 & 2007 (maybe 2008)‏ • Population approximately 200,000 (approximately 300,000 in winter)‏ • Main industries: Agriculture, military, manufacturing, retirement

  3. My Background • 20+ years in private industry IT – Including disk drive manufacturing, consumer electronics and Arthur Andersen Business Process Outsourcing (BPO)‏ • 3 years in county government as CIO • Operations and network design • CISSP, PMP, etc. (yada, yada, yada)‏ • Lots of stories

  4. Types of Virtualization • Server Virtualization • Desktop Virtualization • Local • Vmware, XEN, etc. • Remote • Server Based Computing (Citrix)‏ • VDI (Vmware)‏ • Blade PCs (sort of)‏ • We will be concentrating on… • Remote Desktop Virtualization

  5. Why Do It? • Extend Client Hardware Life • Improve Security • Decrease Time to Deploy Clients • Improve Remote Access • Improve Business Continuity Capability • Improve E-discovery Capabilities • It's “Green” • Save $$$

  6. Why Not Do It? • Requires Constant Network Connectivity • Increased storage requirements (VDI)‏ • User perception • Generally bad with multimedia • New skills required for PC technicians • “We’re just going back to mainframes.”

  7. Recent Developments From VDI Supplier(s)‏ • Off-line VDI Eliminates need for constant connectivity • Scalable Virtual Image technology reduces storage requirements by up to 90%

  8. Considerations • User Perception • Disk De-duplication – Possibly addressed by Scalable Virtual Image technology • Cost (VDI versus Terminal Server)‏ • Network Performance / Reliability • Off-line VDI changes everything

  9. Yuma County’s Current State • Using VMware Virtual Infrastructure 3.0 for server virtualization – Blade Servers with all virtual images stored on the SAN • VDI pilot program in place • Terminal server in production for a single application

  10. How Did We Get Here? • Terminal Server – Result of a delivery problem with specialized case management software • VDI – Natural outgrowth of successful server virtualization and Linux desktops

  11. What Now? (Current Plans)‏ • Pursue three levels of desktop virtualization 1. No virtualization (CAD and similar)‏ 2. VDI for power virtual desktops 3. Terminal Server or Citrix for base level virtual desktops • Build user acceptance • Evaluate thin clients

  12. Questions? Neal Puff Chief Information Officer Yuma County, AZ neal.puff@co.yuma.az.us

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