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STF228 : User interoperability criteria

STF228 : User interoperability criteria. P-Y Hébert Afutt User Group Plenary - June 2003. Report framework. Summary of interoperability user requirements Generic recommendations Specific recommendations for interoperability improvement.

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STF228 : User interoperability criteria

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  1. STF228 : User interoperability criteria P-Y HébertAfuttUser Group Plenary - June 2003

  2. Report framework • Summary of interoperability user requirements • Generic recommendations • Specific recommendations for interoperability improvement

  3. Survey of the user requirements on interoperability • Users from Belgium, France, Italy, India, UK, • 19 face to face interviews and 3 email inquiries • Market area • Administration 2 • Bank 2 • Insurance 1 • University 2 • Utility (Railways, Power) 5 • Service provider 3 • Consumer organisation 1 • Telecomm Business User organisation 2 • Telecomm User organisation 2

  4. Report framework • Summary of interoperability user requirements • Generic recommendations

  5. Principles for an interoperable communication environment (1) • Addressing the terminal: Checking network independent terminal addressing • Addressing the user: • Unified Communication Identifier development • Login: Unified login procedure implementation • Authentication harmonization: • a user configurable login and password • other more sophisticated means on the user choice • Directories: Common directory data modelling with appropriate protocol to ease the information exchanges

  6. Principles for an interoperable communication environment (2) • Management: • An effective and unified management of heterogeneous networks • Users' profile management interoperability • Billing management interoperability • Common QoS data modelling • Security: Checking security infrastructures interoperability • Interoperability check: an automated procedure for Interoperability failures identification

  7. Principles for service interoperability • Identification of terminal capabilities suited to access a service • Principles for choosing the terminal suited to access a service • Table 1: Terminal capabilities • Table 2: Minimal terminal capabilities suited to access a service • Definition of a list of services candidate to a committed interoperability(Table 3) • Principles for application interoperability: Agreements on common data modelling

  8. Table 1: Terminal capabilities

  9. Table 2: Minimal terminal capabilities suited to access a service

  10. Report framework • Summary of interoperability user requirements • Generic recommendations • Specific recommendations for interoperability improvement

  11. Terminals • Keyboard layout • Backward interoperability • A single communication handling

  12. Access • VoIP over every network • LAN, GPRS, xDSL Interoperability • Roaming • Interoperability of voice communications over Wi-Fi • Data transmission across fixed/mobile networks • Signalling across fixed/mobile networks

  13. Service • Interoperability of the supplementary services • A SMS/email acknowledgement • Interoperability of prepay services • A standard video format for mobile phones

  14. B2B/B2C • CTI/CRM Interoperability • LAN/WAN/Cellular Interoperability (on Board R-LAN, GPRS and WiFi)

  15. Teleconference • Unique H.323/SIP profile/interpretation • Minimum bandwidth availability

  16. Emergency call location • Emergency call location should be based on terminal location and not on user address

  17. THANKS FOR YOUR ATTENTION Comments are welcomed

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