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Staffing And Outsourcing

2013 Electric T&D Benchmarking. Staffing And Outsourcing. Community Insights Conference August 21-23, 2013 Madison, WI. Agenda. Overview Industry Perspective (SCQA) 2014 Benchmarking Results Functional-specific findings. Overview. Where Are We: 1QC Industry Perspective for Staffing.

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Staffing And Outsourcing

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  1. 2013 Electric T&D Benchmarking Staffing And Outsourcing Community Insights Conference August 21-23, 2013 Madison, WI

  2. Agenda • Overview • Industry Perspective (SCQA) • 2014 Benchmarking Results • Functional-specific findings

  3. Overview

  4. Where Are We: 1QCIndustry Perspective for Staffing

  5. Benchmarking Results

  6. Staffing per 100,000 Customers (Excluding Outsourcing and Third Party Agencies) Transmission & Distribution Distribution Staffing & Outsourcing Pg6, 10 Source: SO15, SO20, SO25, ST5

  7. Staffing per $100,000 Assets Transmission & Distribution Distribution Staffing & Outsourcing Pg 7, 11 Source: SO15, SO20, SP25, DF70, TF65

  8. Staffing: FTE per $100,000 Assets Substations Transmission Staffing & Outsourcing Pg 16, 20 Source: DF70, SO20, TF65, SO25

  9. Wage Rates Wage rates for journey line workers and electricians are comparatively close across companies. Substation Journey Level Electrician ↓ ↑ Transmission Journey Level Line Worker ↑ Distribution Journey Level Line Worker Staffing & Outsourcing Pg 3-5 Source: SO10

  10. Outsourcing: Percentages Outsourcing varies significantly. Vegetation management is the most heavily outsourced activity, followed by field construction. Staffing & Outsourcing Pg14, 18, 22 Source: SO15, SO20, SO25

  11. Outsourcing of Field Work: percentage of companies that outsource some of the work Most utilities outsource at least some vegetation management. Substation breaker and relay maintenance is almost entirely done in-house. Staffing & Outsourcing Pg40, 43, 45 Source:SO150, SO155 SO160

  12. Span of Control: Field Construction & Maintenance FTEs per Managers & Supervisors FTEs per managers and supervisors are similar in distribution and substation workforces. Transmission has smaller spans of control. Substation ↓ ↑ Distribution ↑ Transmission Staffing & Outsourcing Pg 13, 17 ,21 Source: SO15, SO20, SO25

  13. INCREASING/REDUCINGOVERALLSTAFFINGANDWHY Staffing & Outsourcing Pg55 Source: SO195

  14. Thank you for your Input and Participation! Your Presenters Ken Buckstaff Ken.Buckstaff@1QConsulting.com310-922-0783 Tim SzybalskiTim.Szybalski@1QConsulting.com 925-878-5066 Debi McLain CookDebi.McLain@1QConsulting.com760-272-7277 Dave CanonDave.Canon@1QConsulting.com817-980-7909 Dave CarterDavid.Carter@1QConsulting.com414-881-8641 About 1QC First Quartile Consulting is a utility-focused consultancy providing a full range of consulting services including continuous process improvement, change management, benchmarking and more. You can count on a proven process that assesses and optimizes your resources, processes, leadership management and technology to align your business needs with your customer’s needs. Visit us at www.1stquartileconsulting.com | Follow our updates on LinkedIn Corporate Offices California 400 Continental Blvd. Suite 600El Segundo, CA 90245(310) 426-2790 Satellite Offices Maryland 3 Bethesda Metro Center Suite 700Bethesda, MD 20814 New York | Texas | Wyoming | Wisconsin

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