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To:. VEC NPF Change Management. Change Management. Eric Young National Coordinator VEC National Partnership Forum. Objectives of the Seminar. To recognise that change is now constant and ongoing. To understand what effect change has on individuals and how to respond to it.

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  1. To: VEC NPF Change Management

  2. Change Management Eric Young National Coordinator VEC National Partnership Forum

  3. Objectives of the Seminar • To recognise that change is now constant and ongoing. • To understand what effect change has on individuals and how to respond to it. • To consider what strategies should be used in the VEC to help people cope with change and how to manage it effectively • To develop some practical actions to deal with ongoing change

  4. Partnership Core Values Participation Co -Operation Customer Centred Leadership Teamwork Communication

  5. Teamwork Teamwork

  6. Participation & Co Operation Co Operation

  7. Participation & Co Operation Participation

  8. Customer Centred Customer Centred

  9. Leadership Leadership

  10. Communications

  11. The Change Cycle-The emotional response Anger Bargaining Testing Denial Immobilisation Depression

  12. The Change Curve Denial Commitment Resistance Exploration

  13. DENIAL Initial Shock Withdrawal Business as usual Look to past Much activity – little done COMMITMENT Co- Operation Co Ordination Enthusiasm Responsibility taking RESISTANCE Anger Blame Anxiety, Depression Apathy Non commitment EXPLORATION Over preparation Confusion Chaos Energy

  14. DENIAL Initial Shock Withdrawal Business as usual Look to past Much activity – little done ACTIONS Provide information Ensure they know relevant info Tell what to expect and what to do Allow time Discuss issues informally RESISTANCE Anger Blame Anxiety, Depression Apathy Non commitment ACTIONS Listen Acknowledge feelings Show empathy Encourage support Don’t be gung ho COMMITMENT Co- Operation Co Ordination Enthusiasm Responsibility taking ACTIONS Concentrate on priorities Provide training / support Set short term goals Use brainstorming and planning EXPLORATION Over preparation Confusion Chaos Energy ACTIONS Set longer term goals Focus on team building Acknowledge & reward contribution Keep looking forward

  15. How to make change more successful in your VEC • Seven areas of activity that make successful change happen - 'the seven c's of change': • Choosing a team. • Crafting the vision and the path. • Connecting organisation-wide change. • Consulting stakeholders. • Communicating. • Coping with change. • Capturing learning.

  16. The 4 Ps of Change • Passion • People • Planning • Perseverance

  17. The experts speak • ‘Heavier than air machines are impossible’ • Lord Kelvin; President, The Royal Society 1895 • ‘I think there is a world market for about 5 computers’ • Tom Watson; Chairman, IBM 1943’ • ‘There is no reason for any individual to have a computer in their home’ • Ken Olsen; President, Digital Equipment 1977 • ‘No matter what happens, the US Navy is not going to be caught napping’ • Frank Knox; Secretary of the Navy December 1941

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