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Five-Day Delivery Transition Management Status

Five-Day Delivery Transition Management Status. Sam Pulcrano Mailers Technical Advisory Committee -- November 18, 2010. FDD Timeline. Pre-PRC. Post-PRC Planning. Pre-Approval Planning. Implementation. Five Day. Deadline to File Interrogatories (8/18). GAO Report (Jan.).

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Five-Day Delivery Transition Management Status

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  1. Five-Day DeliveryTransition Management Status Sam PulcranoMailers Technical Advisory Committee -- November 18, 2010

  2. FDD Timeline Pre-PRC Post-PRC Planning Pre-Approval Planning Implementation Five Day Deadline to File Interrogatories (8/18) GAO Report (Jan.) PRC – Hearings for Cross-Examination of Intervener Witnesses (9/13-9/16) PRC Filing PRC Field Hearings PRC – Filing of USPS Rebuttal Testimony (9/23) PRC – Hearings for Cross-Examination of USPS Rebuttal Testimony (10/4) Interrogatories Program Mgmt & PRC/GAO Response PRC – Initial Briefs Due (10/15) / Final Briefs Due (10/21) Implementation Plans PRC – Advisory Opinion Communication/Ad Plans Area-Level Planning Area Guidebook Complete Response to GAO (11/8) Operations Capacity Modeling IT Systems R1 (18 Work Streams) R1 Complete IT Systems R2 (4 Work Streams) R2 Complete IT Planning IT Systems R3 (1 Work Stream) R3 Complete IT Systems R4 (4 Work Streams) R4 Complete IT Systems R5 (4 Work Streams) R5 Complete Manual/HB Updates Draft Updates Due to LR Five Day Launch TBD LR Review LR Review Complete Other Tasks Corp. Pub. Edits Updates Finalized • Complement adjustments • Route adjustments FDD Service Calculator Calculator Complete Ready to Launch Congressional Approval (TBD) Formal Union notifications 30/60 days prior Implementation & Launch ~six months • Customer communications • IT live testing • Equipment modifications & possible redeployment • Employee communications & training • Updates to sales collateral FDD validation Current Date Line

  3. Implementation Planning Timeline Gap Assessment and Re-baselining Consolidation Finalization Resolve issues, fill remaining gaps, and obtain sign-off for final plan Review existing plans and identify gaps Integrate the plans together FDD TMO Kick Off (complete 8/10) Checkpoint #1 Checkpoint #2 Mid-Point Review (Bolger 9/16) Implementation Plan Ready for Submission to GAO & Sr. Mgmt 10/15/2010 Final Implementation Plan Review Session 10/21/2010 Submission to GAO 11/8/2010 • INPUTS: • Existing FDD workgroup materials • Global Postal Industry Operating Model • INPUTS: • Draft gap assessment • Re-baselined implementation plans for each workstream • Baseline USPS processes by workstream • INPUTS: • Draft Integrated Implementation Plan • Integrated USPS Operating Model / Impact Assessment • KEY ACTIVITIES: • Initial support sessions / checkpoints with implementation plan owners • Validate Operating Model with plan owners • KEY ACTIVITIES: • Continue support sessions / checkpoints with implementation plan owners • Facilitate compilation of individual workstream plans to consolidated FDD implementation plan • KEY ACTIVITIES: • Finalize compilation of workstream plans to consolidated FDD implementation plan • Final VP sign-off of Integrated Implementation Plan • OUTPUTS: • Draft gap assessment • Re-baselined implementation plans for each workstream • Baseline USPS processes with impacts by workstream • OUTPUTS: • Draft Integrated Implementation Plan for submission to Senior Management • Comprehensive implementation plans with for each workstream • Draft Integrated USPS Operating Model / Impact Assessment • OUTPUTS: • Final Integrated Implementation Plan for submission to GAO • Final USPS Operating Model / Impact Assessment

  4. FDD Implementation Plan Owners & Reviewers

  5. Work Groups for Implementation Planning • Delivery 1 • Work Group Lead: Van Rouse • City Delivery • Rural Delivery • HCR and Contract Delivery • Communications 4 • Work Group Lead: Gerry McKiernan • Communications • Mailing & Shipping Services 5 • Work Group Leads: Bob Michelson & Terry Knupp • Advertising • Consumers & Small Business Management • Customer Account Management • Retail Equipment • Retail Partners • Express & Priority Mail 2 • Post Office Operations 2 • Work Group Lead: Annette Raney • Post Office Operations • Network Operations 3a/3b • Work Group Lead: Ed Lichorat • Mail Processing Operations • Transportation • BMEU & DMU Operations (incl. FAST) • Maintenance & Engineering • Global Business • Service Performance Measurement • Facilities 1 • Human Resources / Labor Relations 6 • Work Group Leads: Mangala Gandhi & Alan Moore • People Movement • Training • Manuals • IT and Finance Systems 7 • Work Group Lead: Mike Goldman • IT • Finance ¹Facilities has no FDD Impacts / No Implementation Plan ²Express & Priority Mail tasks will be distributed into other Operations plans / no separate Implementation Plan New Workstream

  6. Manual and Handbook Updates Summary

  7. FDD IT Status Delivery and Retail Sales and Marketing Network Operations Finance Customer Relations Shipping and Mailing Human Resources User Applications & Reports Engineering 1 RRSS 1 PTS Mail and Image Reporting System Rural Route Evaluation System Hold Mail Carrier Pickup CSCM WebFarm SPS 2 RRSS 1 PPR Redelivery SDC EDW Rural Timekeeping RTACS Web End of Run AVUS 2 PTS Rate Calculators Legend & Notes Requirements In Progress SASP, FAST, PostalOne!, PTS Phase 2 eFLASH DOIS MTEL Build in Progress Carrier Pickup, RRSS (Phase 2), PPR (Phase 1 Fix) 2 PPR CSDRS Payroll Accruals Variance CAT in Progress DOIS, DDM *FAST CPC-EOR Release in Progress APC, CARS, POS Mail History Tracking System CPMS *SASP Implementation Complete SDC, PTS (Phase 1), CSCM, MTEL, WebEOR, MIRS, CSDRS, CPC-EOR, RRSS (Phase 1), CPMS, Rate Calculators, Hold Mail, Redelivery, AVUS, IRT DDM *PostalOne! Future PPR (Phase 2) IRT Inform Customer 90 Days Prior to Delivery WebFarm, Variance, Mail History Tracking System, EDW POS Work On Hold Until Congressional Approval Rural Route Evaluation System, Rural Timekeeping RTACS, eFlash, Payroll Accruals, CARS Engineering SPS – Sort Program Generation APC 1 PTS, PPR, RRSS Phase 1 Implementations 2 PTS, PPR, RRSS Phase 2 Implementations * Implementation Date 6/19/2011

  8. FDD Area-Level Planning Core Team

  9. FDD Area-Level Planning Schedule Kickoff Impact Analysis Integration Finalization Kickoff Meeting 11/9 Area MOS Meeting 11/30-12/1 Transition Checkpoint (Analysis to Integration) Area-Level Guidebook Briefing Date TBD Transition Checkpoint (Integration to Finalization) • KEY ACTIVITIES: • Identify Area-level FDD-impacted functions and processes (HQ Core Team) • Create outline and key topics by section for Guidebook (HQ Core Team) –for MOS Meeting 11/30 - 12/1 • Complete impact assessment of HQ Implementation Plan using products and services catalog • If any – Identify additional detail related to functional workstreams, products / services, or IT systems to enhance HQ Implementation Plan Distribute draft Guidebook for Area Input Week of 1/31 Final Area-Level Guidebook Briefing Date TBD • KEY ACTIVITIES: • Create draft content and checklists for Guidebook (HQ Core Team) • Integrate Areas’ draft content and checklists for Guidebook (HQ Core Team with Southwest & Pacific Area representatives) • If any – Apply additional detail related to functional workstreams, products / services, or IT systems to enhance HQ Implementation Plan • KEY ACTIVITIES: • Distribute draft Guidebook to all Areas for input and integrate feedback received –weeks of 1/31 - 2/15 • Finalize updated HQ Implementation Plan – week of 2/15 • OUTPUTS: • Inventory of FDD-impacted functions and processes at the Area level • Outline of Area FDD Implementation Guidebook, including sections/chapters and key topics (for MOS Meeting 11/30 - 12/1) • Updated HQ implementation plan (ongoing) • OUTPUT: • Draft Area FDD Implementation Guidebook developed with HQ Core team and representatives from SW & PA Areas • Updated HQ implementation plan (ongoing) • OUTPUTS: • Final Area FDD Implementation Guidebook • Final Updated HQ Implementation Plan

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