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MyUB: UB’s Personalized Intranet Portal

MyUB: UB’s Personalized Intranet Portal. Hugh Jarvis (PhD, MLS) Creative Services. What is MyUB?. Proactive, customizable portal to useful & timely online information at UB. This talk…. Overview Behind the Scenes. Overview…. What is MyUB?.

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MyUB: UB’s Personalized Intranet Portal

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  1. MyUB: UB’s Personalized Intranet Portal Hugh Jarvis (PhD, MLS) Creative Services

  2. What is MyUB? Proactive, customizable portal to useful & timely online information at UB.

  3. This talk… • Overview • Behind the Scenes

  4. Overview…

  5. What is MyUB? • Built in-house(Oracle, Cold-Fusion, Perl, XML, RSS) • Integratedwith back-end systems • Team Project w/ many partners & stakeholders • 2,000 resources, 660 “virtual thoughts” +++ • critical announcements • academic tools • links to campus services & resources • news, events, & sports feeds • Time-based & fine-grained delivery

  6. Penetration • Rolled out to students -- Fall ’00/’01 • 93% of undergraduates used MyUB (of 18,000) • 70% of graduate students (of 7,400) • 62% of professional students (of 2,000)

  7. (penetration cont’d) • Rolled out to faculty -- Spring ‘03 • 37% faculty have used MyUB (of 8,700)

  8. (penetration cont’d) • Rolled out to staff -- Summer ‘03 • 56% have used MyUB (of 6,500)

  9. Students Are Using: • Registration / Grades - 31% • UBLearns - 18% • Library resources - 13% • News - 11% • Critical alerts - 9% • Planning - 8% • Computing resources - 5% (Fall ‘03 data)

  10. MyUB Student Survey Results • 89% graded MyUB good to excellent • 37% used everyday (34% a few times a week) • 98% felt contained useful information • 41% easy to find information (54% satisfactory) Spring 2004 user survey (12,000 students)

  11. Closer integration UBLearns WebMail course schedule & registration Single sign-on 24/7 More personalization Library book renewals More customized department content Custom calendar / scheduler More news & events Requests for New Services Spring ’04 user survey (12,000 students, 850 faculty, 700 staff)

  12. Behind the Scenes…

  13. Users Surveys Search Reports Development Portal Content User-Testing Stakeholders User Feedback Link Reports

  14. Guest Access & Project Information: http://www.buffalo.edu/aboutmyub/ Email: UBInfo@buffalo.edu

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