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Chapter 11: Project Risk Management

Chapter 11: Project Risk Management. Information Technology Project Management, Seventh Edition. Note: See the text itself for full citations. Learning Objectives. Information Technology Project Management, Seventh Edition. <number>. Learning Objectives (cont’d).

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Chapter 11: Project Risk Management

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  1. Chapter 11:Project Risk Management Information Technology Project Management, Seventh Edition Note: See the text itself for full citations.

  2. Learning Objectives Information Technology Project Management, Seventh Edition <number>

  3. Learning Objectives (cont’d) Information Technology Project Management, Seventh Edition <number>

  4. The Importance of Project Risk Management Information Technology Project Management, Seventh Edition <number>

  5. Research Shows Need to Improve Project Risk Management Information Technology Project Management, Seventh Edition <number>

  6. Table 11-1. Project Management Maturity by Industry Group and Knowledge Area* KEY: 1 = LOWEST MATURITY RATING 5 = HIGHEST MATURITY RATING *Ibbs, C. William and Young Hoon Kwak. “Assessing Project Management Maturity,” Project Management Journal (March 2000). Information Technology Project Management, Seventh Edition <number>

  7. Figure 11-1. Benefits from Software Risk Management Practices* *Source: Kulik and Weber, KLCI Research Group Information Technology Project Management, Seventh Edition <number>

  8. Global Issues Information Technology Project Management, Seventh Edition <number>

  9. Negative Risk Information Technology Project Management, Seventh Edition <number>

  10. Risk Can Be Positive Information Technology Project Management, Seventh Edition <number>

  11. Best Practice Information Technology Project Management, Seventh Edition <number>

  12. Risk Utility Information Technology Project Management, Seventh Edition <number>

  13. Figure 11-2. Risk Utility Function and Risk Preference Information Technology Project Management, Seventh Edition <number>

  14. Project Risk Management Processes Information Technology Project Management, Seventh Edition <number>

  15. Project Risk Management Processes (cont’d) Information Technology Project Management, Seventh Edition <number>

  16. Figure 11-3. Project Risk Management Summary Information Technology Project Management, Seventh Edition <number>

  17. Planning Risk Management Information Technology Project Management, Seventh Edition <number>

  18. Table 11-2. Topics Addressed in a Risk Management Plan Information Technology Project Management, Seventh Edition <number>

  19. Contingency and Fallback Plans, Contingency Reserves Information Technology Project Management, Seventh Edition <number>

  20. Common Sources of Risk in Information Technology Projects Information Technology Project Management, Seventh Edition <number>

  21. Table 11-3. IT Success Potential Scoring Sheet Information Technology Project Management, Seventh Edition <number>

  22. Broad Categories of Risk Information Technology Project Management, Seventh Edition <number>

  23. What Went Wrong? Information Technology Project Management, Seventh Edition <number>

  24. Risk Breakdown Structure Information Technology Project Management, Seventh Edition <number>

  25. Figure 11-4. Sample Risk Breakdown Structure <number> Information Technology Project Management, Seventh Edition

  26. Table 11-4. Potential Negative Risk Conditions Associated With Each Knowledge Area Information Technology Project Management, Seventh Edition <number>

  27. Identifying Risks Information Technology Project Management, Seventh Edition <number>

  28. Brainstorming Information Technology Project Management, Seventh Edition <number>

  29. Delphi Technique Information Technology Project Management, Seventh Edition <number>

  30. Interviewing Information Technology Project Management, Seventh Edition <number>

  31. SWOT Analysis Information Technology Project Management, Seventh Edition <number>

  32. Risk Register Information Technology Project Management, Seventh Edition <number>

  33. Risk Register Contents Information Technology Project Management, Seventh Edition <number>

  34. Risk Register Contents (cont’d) Information Technology Project Management, Seventh Edition <number>

  35. Table 11-5. Sample Risk Register • No.: R44 • Rank: 1 • Risk: New customer • Description: We have never done a project for this organization before and don’t know too much about them. One of our company’s strengths is building good customer relationships, which often leads to further projects with that customer. We might have trouble working with this customer because they are new to us. • Category: People risk • Etc. <number> Information Technology Project Management, Seventh Edition

  36. Performing Qualitative Risk Analysis Information Technology Project Management, Seventh Edition <number>

  37. Probability/Impact Matrix Information Technology Project Management, Seventh Edition <number>

  38. Figure 11-5. Sample Probability/Impact Matrix Information Technology Project Management, Seventh Edition <number>

  39. Figure 11-6. Chart Showing High-, Medium-, and Low-Risk Technologies Information Technology Project Management, Seventh Edition <number>

  40. Top Ten Risk Item Tracking Information Technology Project Management, Seventh Edition <number>

  41. Table 11-6. Example of Top Ten Risk Item Tracking Information Technology Project Management, Seventh Edition <number>

  42. Watch List Information Technology Project Management, Seventh Edition <number>

  43. Media Snapshot Information Technology Project Management, Seventh Edition <number>

  44. Performing Quantitative Risk Analysis Information Technology Project Management, Seventh Edition <number>

  45. Decision Trees and Expected Monetary Value (EMV) Information Technology Project Management, Seventh Edition <number>

  46. Figure 11-7. Expected Monetary Value (EMV) Example Information Technology Project Management, Seventh Edition <number>

  47. Simulation Information Technology Project Management, Seventh Edition <number>

  48. Steps of a Monte Carlo Analysis Assess the range for the variables being considered Determine the probability distribution of each variable For each variable, select a random value based on the probability distribution Run a deterministic analysis or one pass through the model Repeat steps 3 and 4 many times to obtain the probability distribution of the model’s results Information Technology Project Management, Seventh Edition <number>

  49. Figure 11-8. Sample Monte Carlo Simulation Results for Project Schedule Information Technology Project Management, Seventh Edition <number>

  50. What Went Right? Information Technology Project Management, Seventh Edition <number>

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