1 / 18

The Importance of Information Systems Management

The Importance of Information Systems Management. Chapter 1 Hubert Setzler. Themes of the Book. Globalization E-enablement Knowledge Sharing and Knowledge Managment. Introduction. The Organizational Environment External Business Environment Internal Organizational Environment

anisa
Télécharger la présentation

The Importance of Information Systems Management

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. The Importance of Information Systems Management Chapter 1 Hubert Setzler

  2. Themes of the Book • Globalization • E-enablement • Knowledge Sharing and Knowledge Managment

  3. Introduction • The Organizational Environment • External Business Environment • Internal Organizational Environment • Goals of the New Work Environment • The Technology Environment • Hardware Trends • Software Trends • Data Trends • Communication Trends

  4. Introduction cont. • The Mission of Information Systems • A Simple Model • A Better Model • The Technologies • The Users • Systems Development and Delivery • IS Management

  5. What this is all about! Technology is configured into systems that help manage information to improve organizational performance

  6. Some History • Information Technology: • Initially used to perform existing information work more quickly and efficiently • Then used to manage work better • Onto the 3rd stage • Work • Business Practices • Changing Industries • Involve in the Global Economy

  7. External Business Environment • Internet Economy • Global Marketplace • Business Ecosystems • Decapitalization • Faster Business Cycles • Accountability and Transparency • Societal Risks of IT

  8. Internal Organizational Environment • Supply-Push to Demand-Pull • Self Service • Real-Time Working • Team-Based Working • Anytime, Anyplace Information Work • Outsourcing and Strategic Alliances • Demise of Hierarchy

  9. Goals of the New Work Environment • Leverage Knowledge Globally • Organize for Complexity • Work Electronically • Handle Continuous and Discontinuous Change

  10. The Technology Environment • Hardware Trends • Software Trends • Data Trends • Communications Trends

  11. The Mission of Information Systems • Early days: “paperwork factories” to pay employees, bill customers, ship products etc. • Objectives of information systems defined by productivity measures • Later = MIS era: produced reports for “management by exception” for all levels of management • Today = Improve the performance of people in organizations through the use of information technology

  12. Better Model • A set of technologies that represent the IT infrastructure installed and managed by the IS department • A set of users who need to use IT to improve their job performance • A delivery mechanism for developing , delivering and installing applications • Executive leadership to manage the entire process of applying the technology to achieve organizational objectives and goals

  13. Technologies • Growth in capacity + reduction in cost & size • Merging of previously separate technologies of computers, telephones/telecom/cable TV, office equipment and consumer electronics • Ability to store and handle multiple forms of data

  14. Users

  15. System Development and Delivery • Systems development and delivery bridge the gap between technology and users • Systems for procedure-based (clerical) activities differ from systems for knowledge based information work (managerial) • Systems are built based on technology resources. Three main categories (essential technologies): • Hardware and software • Telecommunications • Information resources • Management of these is called infrastructure management

  16. IS Management • Must work with all the other CXOs • IT has become too important to be left to one individual

More Related