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Authorised Support Centre(ASC) of N mart Retails

Authorised Support Centre(ASC) of N mart Retails.

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Authorised Support Centre(ASC) of N mart Retails

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  1. Authorised Support Centre(ASC) of N mart Retails

  2. N mart retails offers ASC in different areas and city with a motive to be in service of its customer and also being resourceful to the holders of such ASC. An agreement will be made between ASC and company. The company have kept very basic requirements for startup of an ASC understanding the consequences of growth of business. Any person can become a holder of ASC by fulfilling the minimum requirements of the N mart retails as prescribed below.

  3. HOW TO BECOME ASC OF N MART Minimum requirements to be fulfilled by ASC holder. • A Office with Minimum space of 300 Sq. Ft. in his city. • 2 computers with internet facility, printers. • Manpower as per requirement • Telephone landline • Basic infrastructure arrangements. • Registers to be maintained.

  4. Process of ASC • Visit of customer to ASC. • Terms & Conditions of Direct Seller agreement to be explained properly. • Registration to N mart. • Selection of premium products from portal of ASC. • Payment will be accepted by credit card, debit card , NEFT & RTGS or E wallet, directly from the customer’s account through payment gateway which is available on the site. • Online purchase order to be created in front of customer and a receipt of order and payment to be handed over to customer. • Scan copy of KYC docs of customers to be emailed. • Records to be maintained in registers of customer list , registration, payment received, delivery of products etc. with customer sign in order to avoid future discrepancies with the company. • Company will deliver the products within 4 week subject to realization of payment in company’s account. • Doorstep delivery will be made by the company free of charge - subject to the condition that products purchased should be of rs.3000/- and more, or else it will be chargeable.

  5. Facilities provided by company • Demo kit of premium products on MRP. • Online portal • Delivery of premium products to the customer.* • Basic training as and when company deems fit. • Customer Care help • 4.5% incentive on MRP of each Products. • TDS will be deducted as applicable .

  6. Special Benefits to Customers • Part purchase of products is allowed – subject to limitation of one month period from the day of first bill of purchase . • Benefit of Doorstep delivery will be availed free of charge only if products purchased is of rs.3000/- and more, or else it will be chargeable.

  7. Documentation- KYC to be collected from customer A permanent Customer of N mart have to submit KYC documents:- • Valid Photo ID Proof • Valid Residence Proof • 2 passport size photographs Note: All documents should be self-attested. After a confirmation from N mart, a customer will be considered as permanent customer or else his subscription is subject to cancellation on non-receipt of documents.

  8. FAQs • 1. If customers/Direct sellers are not having credit card, Debit card, NEFT, RTGS facility then how they complete the billings? • Authorized Support Center(ASC) can deposit the amount in company account the same will be Credited to his E-Wallet, By using E-Wllet Balance ASC can complete the billing. ASC can collect the cash from customers/Direct Sellers of the Invoice Value.

  9. THANK YOU

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