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ENSURING EMERGENCY COMMUNICATIONS WITH KEY STAKEHOLDERS

Louis J. Mitchell CSP, CIH, MPA Director of EH&S University of Colorado Denver. ENSURING EMERGENCY COMMUNICATIONS WITH KEY STAKEHOLDERS. Potential Emergency Notification Scenarios. Severe Weather Power Failure Water Release Hostile Intruder Hazardous Material Release Terrorist Threat

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ENSURING EMERGENCY COMMUNICATIONS WITH KEY STAKEHOLDERS

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  1. Louis J. Mitchell CSP, CIH, MPA Director of EH&S University of Colorado Denver ENSURING EMERGENCY COMMUNICATIONS WITH KEY STAKEHOLDERS

  2. Potential Emergency Notification Scenarios • Severe Weather • Power Failure • Water Release • Hostile Intruder • Hazardous Material Release • Terrorist Threat • Health and Medical Alerts

  3. Headline News • The Virginia Tech Tragedy created intense scrutiny of the educational community’s ability to communicate rapidly and accurately during emergencies. • Key Stakeholder groups want immediate communication.

  4. Challenge # 1 EH&S Departments are often faced with the challenge to find solutions to complex campus issues.

  5. How to identify the right stakeholders and maintain their involvement Challenge # 2

  6. Stakeholder • Someone who gains or loses • $$$$$ • Skill • User • Compliance • External Organization

  7. Modeling Stakeholder Involvement

  8. UCB - Emergency Communications Systems Task Force

  9. UCB - Emergency Communications Systems Task Force • Michele Van Pelt, Asst. to the Vice Chancellor for Admin (Chair) • Deborah Coffin, Executive Director of Housing & Dining Services • Dustin Farivar, UCSU Representative • Bronson Hilliard, Director of Media Relations • Dennis Maloney, Executive Director of Information Tech Services • Louis Mitchell, Director of Environmental Health and Safety • Ronald Ried, Director of Facilities Management Business Services • Joe Roy, Director of Public Safety and Chief of Police • Barbara Todd, Director, Office of the Registrar

  10. Develop recommendations for enhancing campus emergency warning systems. Committee’s Charge

  11. Committees Charge Revision • Develop recommendations for enhancing campus emergency warning systems AND bring on-line an emergency campus-wide text messaging system by the fall term.

  12. Three Part Action Plan • Emergency Communications Systems Task Force • Determine system needs • Evaluate and test current system • Quickly bring on line a SMS campus wide system • Form an additional committee: Emergency Communication Message Task force

  13. Cell Phones Blackberries, PDA, Pagers Personal Computers Digital Signage PA integrated w/Blue Light Building PA Radio, TV, Web A Multi-Faceted Approach

  14. An effective emergency notification system must be: • Robust – address the wide range of potential emergency situations to a diverse audience. • Reliable – failure - is not an option. • Flexible – adaptable to different conditions. • Simple – easy to use and implement. • Sustainable – adaptable to emergency technological advances.

  15. Existing Emergency Communications Systems • Email, radio, television and newspapers • www.Colorado.edu • Portal announcements • Reverse 911 • CU Information Line (2-INFO or 5-INFO) • Civil Defense Sirens w/Public Address • Building and Police PA • Building Fire Alarms • Phone Trees

  16. Systems Documentation and Testing

  17. Final Goal Achieved • With great assistance from IT, CUPD and Purchasing, the committee was able to have a SMS system on line by the first day of classes.

  18. Auraria Campus - Emergency Communications Task Force

  19. Summary • Mass emergency communication on a large campus • How EH&S can identify key stakeholders • Questions??????? Louis J Mitchell louis.mitchell@uchsc.edu

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