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1. 21 CFR Part 11Electronic Records & Electronic Signatures  Svend Martin Fransen
Principal Scientist, 
QS CRS Quality Services
Novo Nordisk A/S 
2. Slide No. 2  •  QS CRS Quality Services / Svend Martin Fransen  •  03.Oct.2002  Contents	 21CFR11 history
The important aspects of 21CFR11
Equivalent requirements in EU legislation
The Novo Nordisk 21 CFR11 compliance project
Examples 
Experiences learned 
3. Slide No. 3  •  QS CRS Quality Services / Svend Martin Fransen  •  03.Oct.2002  Contents	 21CFR11 history
The important aspects of 21CFR11
Equivalent requirements in EU legislation
The Novo Nordisk 21 CFR11 compliance project
Examples 
Experiences learned 
4. Slide No. 4  •  QS CRS Quality Services / Svend Martin Fransen  •  03.Oct.2002  
5. Slide No. 5  •  QS CRS Quality Services / Svend Martin Fransen  •  03.Oct.2002  What is 21CFR11? 21CFR 	= FDA, Code of Federal Regulations
21CFR58	= GLP
21CFR210 	= GMP, Drugs (General)
21CFR211 	= GMP, Drugs (Finished Pharmaceuticals)
21CFR312	= Inv. New drug Application (GCP)
21CFR314 	= FDA Approval of new drug (GCP)
21CFR6xx	= GMP, biologics
21CFR820 	= GMP, Devices
21CFR……	= Food, nutrients and cosmetics
21CFR11 	= Electronic Records; Electronic Signatures 
6. Slide No. 6  •  QS CRS Quality Services / Svend Martin Fransen  •  03.Oct.2002  Historic overview A wish from the Industry (use of ES)
FDA:
Final Draft i 1994
Final Rule 20.March.1997, effective from 20.Aug.1997
4 draft guidelines, ’Glossary of Terms’, ’Validation’, ’Time stamps’ and ’Maintenance of ER’
GAMP Part 11 guide, published Nov. 2001 (part 2)
PDA ”GERM” guide, published Sep. 2002 (part 1)
PDA ”GERM” guide ’Models’, expected 2003 (part 3) 
7. Slide No. 7  •  QS CRS Quality Services / Svend Martin Fransen  •  03.Oct.2002  Contents	 21CFR11 history
The important aspects of 21CFR11
Equivalent requirements in EU legislation
The Novo Nordisk 21 CFR11 compliance project
Examples 
Experiences learned 
8. Slide No. 8  •  QS CRS Quality Services / Svend Martin Fransen  •  03.Oct.2002  21CFR11, Overview Substantive rule from 20 August 1997
Applies to any e-record in any FDA regulated work including legacy systems
Criteria for e-records and e-signatures:
Trustworthy and reliable
E-signatures = hand-written signatures
Minimum requirements / fraud prevention 
9. Slide No. 9  •  QS CRS Quality Services / Svend Martin Fransen  •  03.Oct.2002  
10. Slide No. 10  •  QS CRS Quality Services / Svend Martin Fransen  •  03.Oct.2002  
11. Slide No. 11  •  QS CRS Quality Services / Svend Martin Fransen  •  03.Oct.2002  ORA, Compliance Policy Guide CPG 7153.17 (May 1999) Acknowledging  ‘not all older systems fully compliant by Aug 20, 1997’
‘firms must take steps to achieve full compliance’ 
‘Regulatory actions based on case by case evaluation’
‘FDA auditors should intensify their scrutiny of e-recs’
Calls for firms to
have a ‘reasonable timetable’
‘promptly modify’  any system not in compliance
‘be able to demonstrate progress’
‘have procedural controls in place by now’ 
12. Slide No. 12  •  QS CRS Quality Services / Svend Martin Fransen  •  03.Oct.2002  FDA 21CFR11 inspection questions (source: : 21CFR11 Compliance Report, Vol.2, No. 4). Who is allowed to input data?
Who is allowed to change data?
How can you tell who entered the data?
How do you know which data had been changed?
When do you lock down the data input?
Can you do the following actions? “Show me some data, show me you can see the history of the data, show me you control the data life cycle.”
Is the system validated and are the requirements met?
Can you show me the results of the validation activities?
Does the validation include: “Pass/fail, signature, date/time stamp”; and “objective evidence - screen prints or page printouts with a link to the direction that generated the output.”?
 
13. Slide No. 13  •  QS CRS Quality Services / Svend Martin Fransen  •  03.Oct.2002  Earlham College, Warning Letter In addition to the above listed violations, our Investigator noted that the laboratory is using an electronic record system for processing and storage of data from the atomic absorption and HPLC instruments that is 
not set up to control the security and data integrity in that the system is not password controlled, 
there is no systematic back-up provision, and 
there is no audit trail of the system capabilities. 
The system does not appear to be designed and controlled in compliance with the requirements of 21 CFR, Part 11, Electronic Records.   
14. Slide No. 14  •  QS CRS Quality Services / Svend Martin Fransen  •  03.Oct.2002  Contents	 21CFR11 history
The important aspects of 21CFR11
Equivalent requirements in EU legislation
The Novo Nordisk 21 CFR11 compliance project
Examples 
Experiences learned 
15. Slide No. 15  •  QS CRS Quality Services / Svend Martin Fransen  •  03.Oct.2002  EU Annex 11, Computerised Systems
Personnel
Validation
System
Descriptions and SOP’s
Change control and configuration management
Records; entry, storage, retrieval
Audit trail
Security and Disaster recovery
etc.
 
16. Slide No. 16  •  QS CRS Quality Services / Svend Martin Fransen  •  03.Oct.2002  PIC/S Draft Guidance Good Practices for Computerised Systems in regulated ”GXP” environment
Computer System Life cycle, incl. 
Electronic Records and Signatures 
Security, and
Audit trail
Checklists for Inspection
Links ISO and IEEE standards, 21CFR11, APV guides, PDA Technical Reports together 
17. Slide No. 17  •  QS CRS Quality Services / Svend Martin Fransen  •  03.Oct.2002  Quote from PIC/S Guide 21. ELECTRONIC RECORDS AND ELECTRONIC SIGNATURES
21.1 EC Directive 91/356 sets out the legal requirements for EU GMP. The GMP obligations include a requirement to maintain a system of documentation, (Article 9). The main requirements in Article 9.1 are that documents are clear, legible and up to date, that the system of documentation makes it possible to trace the history of manufacture (and testing) of each batch and that the records are retained for the required time. Article 9.2 envisages that this documentation may be electronic, photographic or in the form of another data processing system, rather than written. The main requirements here being that the regulated user has validated the system by proving that the system is able to store the data for the required time, that the data is made readily available in legible form and that the data is protected against loss or damage. 
18. Slide No. 18  •  QS CRS Quality Services / Svend Martin Fransen  •  03.Oct.2002  Draft Proposal for a  Commission Directive (30.Apr.2002) Amending Commission Directive 91/356/EEC , Laying Down the Principles and Guidelines of Good Manufacturing Practice for Medicinal Products for Human Use
"When electronic, photographic or other data processing systems are used instead of written documents, the manufacturer or importer shall have validated the systems by proving that the data will be appropriately stored during the anticipated period of storage. Data stored by these systems shall be made readily available in legible form and shall be provided on demand to the competent authorities. For an investigational medicinal product when electronic, photographic or other data processing systems are used instead of written documents the manufacturer or importer shall have validated the systems to maintain the data during the required period of storage. Data stored by these systems shall be readily available in legible form and shall be provided on demand to the competent authorities."  
19. Slide No. 19  •  QS CRS Quality Services / Svend Martin Fransen  •  03.Oct.2002  Contents	 21CFR11 history
The important aspects of 21CFR11
Equivalent requirements in EU legislation
The Novo Nordisk 21 CFR11 compliance project
Examples 
Experiences learned 
20. Slide No. 20  •  QS CRS Quality Services / Svend Martin Fransen  •  03.Oct.2002  21CFR11 Compliance Project Purpose
Assist the units/system owners to prioritise the activities necessary to get in compliance over a limited period of time. 
Scope
All Computer Systems within Novo Nordisk that
generate electronic records covered by regulatory requirements from FDA,
including the systems that utilise Electronic Signatures 
21. Slide No. 21  •  QS CRS Quality Services / Svend Martin Fransen  •  03.Oct.2002  Overview of the 21CFR11 compliance project 
22. Slide No. 22  •  QS CRS Quality Services / Svend Martin Fransen  •  03.Oct.2002  
23. Slide No. 23  •  QS CRS Quality Services / Svend Martin Fransen  •  03.Oct.2002  Guidance database -web-enabled 
24. Slide No. 24  •  QS CRS Quality Services / Svend Martin Fransen  •  03.Oct.2002  Identify and register systems (overview)
Prioritise systems 
Evaluate ”high-risk” systems 
Evaluate ”medium- and low-risk” systems 
Evaluate corrections/solutions
Prepare implementation plan
”Quick fixes”
”Full compliance, technical and procedural
Implement solutions 
25. Slide No. 25  •  QS CRS Quality Services / Svend Martin Fransen  •  03.Oct.2002  Prioritisation of systems  
26. Slide No. 26  •  QS CRS Quality Services / Svend Martin Fransen  •  03.Oct.2002  Gradual achievement of compliance 
27. Slide No. 27  •  QS CRS Quality Services / Svend Martin Fransen  •  03.Oct.2002  Deliverables from common workgroups Evaluation of the system (gap-analysis) for technical issues
Evaluation of possible solutions
Recommendations and other input from supplier(s)
Recommended solutions, including
Draft or example of procedures
Description of technical solution
Estimated costs
Suggested implementation plan 
28. Slide No. 28  •  QS CRS Quality Services / Svend Martin Fransen  •  03.Oct.2002  Progress Follow Up 
29. Slide No. 29  •  QS CRS Quality Services / Svend Martin Fransen  •  03.Oct.2002  
30. Slide No. 30  •  QS CRS Quality Services / Svend Martin Fransen  •  03.Oct.2002  Contents	 21CFR11 history
The important aspects of 21CFR11
Equivalent requirements in EU legislation
The Novo Nordisk 21 CFR11 compliance project
Examples 
Experiences learned 
31. Slide No. 31  •  QS CRS Quality Services / Svend Martin Fransen  •  03.Oct.2002  
32. Slide No. 32  •  QS CRS Quality Services / Svend Martin Fransen  •  03.Oct.2002  Example for remediation 
33. Slide No. 33  •  QS CRS Quality Services / Svend Martin Fransen  •  03.Oct.2002  Contents	 21CFR11 history
The important aspects of 21CFR11
Equivalent requirements in EU legislation
The Novo Nordisk 21 CFR11 compliance project
Examples 
Experiences learned 
34. Slide No. 34  •  QS CRS Quality Services / Svend Martin Fransen  •  03.Oct.2002  Conclusions Management commitment pivotal 
Expensive and complex 
Requires highly skilled project management
Risk-based prioritisation 
FDA enforcement becomes tougher
and EU is on it’s way (DRAFT PIC/S Guidance)
Just do it..! 
35. Slide No. 35  •  QS CRS Quality Services / Svend Martin Fransen  •  03.Oct.2002  Problem areas Lack of knowledge in the organisation on
Computer Validation
21 CFR Part 11
Maintenance of computer systems
Purchase of non-compliant systems are ongoing
”Part 11 compliant systems” do not exist
Administrative controls (= Company policies)
Procedural controls (= Company SOP’s)
Technical controls (= Supplier SW controls)