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Charting a course: Understanding change and it's impact

Charting a course: Understanding change and it's impact. ThinkPlace is a strategic design consultancy that specialises in transforming complex systems that deliver public value, to be more efficient and work better for people and society. . Managing the change of ‘who’?. ?.

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Charting a course: Understanding change and it's impact

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  1. Charting a course: Understanding change and it's impact

  2. ThinkPlace is a strategic design consultancy that specialises in transforming complex systems that deliver public value, to be more efficient and work better for people and society.

  3. Managing the change of ‘who’? ?

  4. Understanding people

  5. Joe Sam Indie

  6. Joe NO, AND “I will lose”

  7. Sam YES, BUT “I will wait & see”

  8. Indie YES, AND “I will grow”

  9. A Thriving, Successful Solution • Building from core Values • Honoring traditions • Continuity • Leverage past and present wisdom • People feel honored for their experience • Adapt to changing world • New energy and direction • Creativity • Leverage new wisdom • People feel honored for their creativity Stability Change and • Stagnation • Loss of energy • Missed opportunities • Get left behind • Change agents are denigrated • Lose continuity • Lose core values • Foolish risk • People feel lost • Traditionalists are denigrated Failed Solution Source: Russ Gaskin, Co-Creative

  10. A Thriving, Successful Solution • Adapt to changing world • New energy and direction • Creativity • Leverage new wisdom • People feel honored for their creativity People who love change are also repulsed by the downsides of stability. This is the direction of their energy. Change • Stagnation • Loss of energy • Missed opportunities • Get left behind • Change agents are denigrated Failed Solution Source: Russ Gaskin, Co-Creative

  11. A Thriving, Successful Solution • Building from core Values • Honoring traditions • Continuity • Leverage past and present wisdom • People feel honored for their experience People who love predictability are are also repulsed by the downsides of change. This is the direction of their energy. Stability • Lose continuity • Lose core values • Foolish risk • People feel lost • Traditionalists are denigrated Failed Solution Source: Russ Gaskin, Co-Creative

  12. The change journey

  13. The change journey

  14. The change journey

  15. The change journey

  16. JoeAccidental Campers SamStay at Homers IndieConstant Adventurers NO, AND YES, BUT YES, AND “I will lose” “Wait & See” “I will grow” Value stability Comfortable Energized by change Needs predictability Needs convincing and meaning Needs new challenges Actively resist Seeking inclusion Embrace movement Status quo is heaven Status quo is OK Status quo is boring

  17. People do not resist change – people change all the time. What people resist is having others impose change on them. Margaret Wheatley

  18. Point of View Their realityof“working at the desk” Our ideaof“working at the desk” DerechosReservados, Design Strategy Research de México

  19. Dangerously obvious idea Designwiththepeopleaffectedbythechange

  20. The future is not some place we are going to but one we are creating. The paths to it are not found but made. Humans can work to build a future only if they can first imagine it. One who does not live in the future today will live in the past tomorrow. Peter Ellyard

  21. Change = new perspectives + transformational ideas + flawless execution …….that delivers value (Innovation Leadership summit, Lake Como) Are you designing the change experience?

  22. How are you working with your Joes, Sams and Indies ? Joe Sam Indie

  23. Managing the Change (s) • Impose at your peril • Imagine and co-design a future together • Channel their energies into the change • Communicate the new – with each type in mind • Chart a course through the valley of change • Remember - The paths to it (future) are not found but made.

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