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Strategic Planning and Process Management… What’s the Connection?

Strategic Planning and Process Management… What’s the Connection?. FTDTA Conference | Friday, July 29, 2011. Objectives. During this session, you will learn about: The must haves of Process Management The must have of Strategic Planning Why they go hand in hand. Let’s take a video break!.

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Strategic Planning and Process Management… What’s the Connection?

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  1. Strategic Planning and Process Management… What’s the Connection? FTDTA Conference | Friday, July 29, 2011

  2. Objectives During this session, you will learn about: • The must haves of Process Management • The must have of Strategic Planning • Why they go hand in hand

  3. Let’s take a video break!

  4. What’s the Connection? Decision-making should always begin with Process Management and end with Strategic Planning!

  5. What does the Sterling Criteria say about Process Management? 6.0 Operations Focus • Design, management, innovation and improvement of work system and work processes • Consideration of key requirements of customers, suppliers and partners • Incorporate cost control, cycle time, productivity • Minimize errors and re-work • Ensure emergency and disaster preparedness • Supply chain management

  6. Process Management Must Haves • Process Management answers the questions: • Where are you now? • Where do you want/need to be? • Tip: Keep it Simple!

  7. Process Management in 8 easy steps!

  8. What is Innovation? Your own breakthrough improvement ideas OR Borrowing good ideas and making them your own!

  9. Explore Options • Benefits • Internal or External?

  10. What does the Sterling Criteria say about Strategic Planning? • A long-term look at the organization to build fact-based plans • Consideration of: • SWOT • Challenges and Advantages • Core Competencies • Stakeholder Requirements • Early indicators of changes in: Economy, Legislation, Technology, Markets, Products or Customers • Creating measurable objectives, targets and action plans • Involving the whole organization in planning • Allocation of resources to accomplish plans • Review of plans

  11. What isn’t Strategic Planning? • A dusty old book of ideas sitting on your shelf • A secret • A list of fun things to do • A waste of time • Something we’ll get around to someday

  12. Strategic Planning Must Haves • Strategic Planning answers the question: • How are you going to get where you want/need to be? • What’s your game plan? • Tip: Keep it Simple!

  13. Strategic Planning in 9 easy steps!

  14. Collect and Analyze Data • Environmental Scan • Legislation • Emerging Issues • Demographics • Economy • Stakeholder Feedback • SWOT Analysis • New Technology • Business Results and Trends

  15. Action Plan Development and Project Management • Statement of need • Alignment to objective • Expected outcomes • Timeline and tasks (who is going to do what?) • Outline and coordinate resources needed (training, technology, budget) • When will it be done?

  16. Communicate plan and review progress • Do people know about our strategic plan? • What is the status of our action plans? • Are they on-target and on-budget? • Do we need to make adjustments? • Is our performance improving?

  17. EVERYONE must participate! • How are employees involved? • Provide input in strategic plan (SWOT, surveys, teams, etc.) • Map processes and monitor performance • Identify improvements needed • Participate on action plan teams • Business reviews

  18. Strategic Plan Outcome

  19. Questions?

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