Dr. Carol Tenopir

1. Dr. Carol Tenopir Chancellor's Professor at the School of Information Sciences at the University of Tennessee, Knoxville Director of Research for the College of Communication and Information Director of the Center for Information and Communication Studies.

2. Biography • Subject areas encompass the information industry, information access and retrieval, online reference services, indexing and abstracting, electronic journals, and scholarly communication. • Ph.D., Graduate School of Library and Information Science, University of Illinois at Urbana-Champaign, 1984 • MLS, Library Science, California State University, 1976 • Bachelor of Arts, English and History, Whittier College, 1974 • Over 25 Honors and Awards; most recently the Distinguished Alumnus Award by the University of Illinois Graduate School of Library and Information Science Alumni Association in 2010. She also received the 2004 International Information Industry Lifetime Achievement Award • Featured as one of the top 100 authors in Information Science in 1998 by the Journal of the American Society for Information Science.

3. Biography, continued • Authored five books, including, “Communication Patterns of Engineers” with Donald W. King, which won the 2005 Best Publication Award, (IEEE/Wiley InterScience, 2004), American Society for Engineering Education, Engineering Libraries Division. • Written over 200 journal articles. • Authored the column “Online Databases” for Library Journal for 28 years. • National and International Speaker • For additional details including recognition and appointments please visit: http://scholar.cci.utk.edu/carol-tenopir/biocv

4. Dr. Tenopir’s writing and research center around 6 themes • Understanding users to better understand their current interaction with information as a means to predict future interaction. • Understanding the ways experienced and novice users interact with information in a technological context. • Delivering various means through which to access information and interact with librarians. • Realizing the growing expectations of users. • Understanding the role of the librarians in developing and sustaining access to information. • Increasing the ease and accuracy of information retrieval.

5. Understanding Users • Tenopir-King study • begun in 1977, measured reading and authorship of over 16,000 participants over a broad span of time • Findings • Increased number of readings, but decreased time spent reading. • Personal subscriptions down, increased e-journal use from libraries and online sources. • E-journals are the preferred method of information retrieval, if they save time, are well-known, and easily accessible. • Most readings are still printed onto paper for final reading.

6. User Behavior • Differences in Users’ search behaviors attributable to user type (i.e.: Younger users use the web more than older users). • Empowering libraries to create an environment in which effective research is facilitated and encouraged.

7. Changing Role of the Librarian • Increasingly serves as a teacher • Assisting novice users • Providing training of resources • Evaluates new electronic resources • Understanding the needs and use patterns of users • Analyzing content of electronic resources by understanding electronic publishing trends • But… Also remains a mediator • Providing guidance and assistance to those unfamiliar with navigating bibliographic resources

8. Keeping Up with Expectations • User expectations continue to grow • Response to familiar interfaces and service of web • Expectations • Free access to information • Search features • Spell Check • Search boxes • Current information

9. Library in a Technological World • Library must embrace technological trends • Collections • Personnel • Infrastructure • Library should play a role in shaping information environment • Actively embrace technologies that users use • Provide guidance on good usage of all information resources • Library purchased • Outside of library domain

10. Special Guest: Dr. Carol Tenopir Can you elaborate on the direction you foresee these increasing technologies moving the library and the role that the next generation of librarians will play in this newly emerging environment?

11. For further reading… • Tenopir, Carol. “Building Bridges to Information Products and Services.” Information Services & Use 26, no. 3 (July 2006), 213-221. Academic Search Premier, EBSCOhost (accessed September 9, 2011) • ———“Electronic Publishing: Research Issues for Academic Librarians and Users.” Library Trends 51, no. 4 (Spring 2003), 621-632. MasterFILE Premier,EBSCOhost (accessed September 9, 2011). • ——— “Keeping up with Expectations.” Library Journal 131, no. 16 (October 1, 2006). Academic Search Premier, EBSCOhost (accessed September 9, 2011) • Tenopir, Carol, et al. “Electronic Journals and Changes in Scholarly Article Seeking and Reading Patterns.” Aslib Proceedings 61, no.1 (February 2009): 5-32. Academic Search Premier, EBSCOhost (accessed September 9, 2011). • Tenopir, Carol and Washington, DC Council on Library and Information Resources. “Use and Users of Electronic Library Resources: An Overview and Analysis of Recent Research Studies.” Council on Library and Information Resources (August 1, 2003): Eric, EBSCOhost (accessed September 9, 2011).