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CHAPTER 2

CHAPTER 2. KNOWLEDGE. WHAT IS DATA?. WHAT IS INFORMATION?. WHAT IS KNOWLEDGE?. DATA, INFORMATION AND KNOWLEDGE. DATA,INFORMATION AND KNOWLEDGE : EXAMPLE. PERSPECTIVES ON KNOWLEDGE. SUBJECTIVE VIEW OF KNOWLEDGE. OBJECTIVE VIEW OF KNOWLEDGE. TYPES OF KNOWLEDGE.

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CHAPTER 2

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  1. CHAPTER 2 KNOWLEDGE

  2. WHAT IS DATA?

  3. WHAT IS INFORMATION?

  4. WHAT IS KNOWLEDGE?

  5. DATA, INFORMATION AND KNOWLEDGE

  6. DATA,INFORMATION AND KNOWLEDGE : EXAMPLE

  7. PERSPECTIVES ON KNOWLEDGE

  8. SUBJECTIVE VIEW OF KNOWLEDGE

  9. OBJECTIVE VIEW OF KNOWLEDGE

  10. TYPES OF KNOWLEDGE • PROCEDURAL AND DECLARATIVE KNOWLEDGE

  11. TYPES OF KNOWLEDGE • TACIT AND EXPLICIT KNOWLEDGE

  12. COMPARING TACIT AND EXPLICIT KNOWLEDGE

  13. TYPES OF KNOWLEDGE • GENERAL AND SPECIFIC KNOWLEDGE

  14. TYPES OF KNOWLEDGE • TECHNICALLY AND CONTEXTUALLY SPECIFIC KNOWLEDGE

  15. KNOWLEDGE AND EXPERTISE

  16. TYPES OF EXPERTISE

  17. RESERVOIRS OF KNOWLEDGE

  18. INTELLECTUAL CAPITAL • Intellectual capital is knowledge that can be exploited for some money-making or other useful purpose. • Three types of intellectual capital : • Human capital : knowledge, skill and capabilities possessed by individual employees • Organizational capital : the institutionalized knowledge and codified experience residing in databases, manuals, culture, systems, structures, and processes. • Social capital : the knowledge embedded in the relationships and interactions among individuals.

  19. QUESTIONS • How do the terms data and knowledge differ? Describe each term with the help of a similar example, elucidating the difference between the two. • Does a player in a card game use tacit or explicit knowledge? Why? Define and explain the difference between the two. • What is expertise? Distinguish among the three types of expertise.

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