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What’s new with OpenScape Office V3?

For those that can see this you will need to dial the number below to hear the presentation Toll: +44-2070980715 Participant Code: 3870129 The audio bridge will open at approx 9:50 am GMT. What’s new with OpenScape Office V3?. Webinar – 15 th April 10am GMT. What will we cover?.

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What’s new with OpenScape Office V3?

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  1. For those that can see this you will need to dial the number below to hear the presentation Toll: +44-2070980715Participant Code: 3870129 The audio bridge will open at approx 9:50 am GMT What’s new with OpenScape Office V3? Webinar – 15th April 10am GMT

  2. What will we cover?

  3. OpenScape Office V3 Andrew Wild

  4. OpenScape Office Simply the Best Serve your customers better OpenScape Office Uniquely simplifies communications through an “All in One” UC Solution for single and multi-site SMBs Make the smart investment in OpenScape Office and: Get more done The most complete all-in-one UC solutionpresence, telephony, mobility, conferencing, IM, voicemail, directory, fax, contact center Easy-to- access & use Intuitive clients, seamlessly integrated in MS Outlook, independent of your current location or device Secure, reliable, easy-to-install & manage supporting single and multi-site installations, as well as virtualized deployments Lower your communication costs! February 2011 Page 4

  5. OpenScape OfficeSolution Overview UC SocialMedia Common OpenScape Office UC solutioncombines Voice Messaging Mobility Contact Center Network Services SIPTrunking SessionControl PresenceFederation WLAN Management Call DataRecording Administration and Licensing Network-wide User Management All-in-one HW/SW UC PlatformOpenScape Office MX Virtualized SW UC Solution OpenScape Office LX UC solution for HiPath 3000 OpenScape Office HX • Supports up to 500 users • SW running on Linux OS & standard server HW: • Virtualization with VMware (vSphere) • Carrier connectivity via broadband (SIP Trunking) • Supporting up to 500 users • Linux OS based - stand. HW: • Virtualization with VMware (vSphere) • Connection to HiPath 3000 • Supports up to 150 users • All-in-one functionality comes pre-installed: • Analog and ISDN Subscribers • Carrier connectivity via broadband, digital/analog lines February 2011 Page 5

  6. OpenScape Office V3What’s new with OpenScape Office MX & LX Pure Software UC - OpenScape Office LX - Supporting 500 users - on standard server The most complete UC Solution forsingle and multi-site SMBs Mobility Mobile UC Client(web-application) OpenScapeOffice V3UC for SMBs Social NetworkingPresence FederationGoogle Chat IntegrationSkype Connect UCC Networkingbetween different sitesand external parties(MX & LX) Virtualization for SMBs OpenScape Office LX virtualization (VMware) February 2011 Page 6

  7. OpenScape Office V3Feature Enhancements Ongoing collaboration with our channel partners is why OpenScape Office V3remains the best SMB UC solution on the market • Expanded myPortal UCclient supporting customization and support click to dial from any application • Presence Federation and Multi User Chat with teams • New Fax Features (Serial Fax, Journals and API) • Expanded Open SIP Architecture – Users and Trunking • New User Profile Templates to speed up installation • Changeable myPortal user settings via WBM • Survivability options with OpenScape Office LX • And even more…. OpenScape Office V3 February 2011 Page 7

  8. OpenScape OfficeSpecial Channel Partner Programs and Support Optimized for Channel Partners Simplified Ordering and Configuration • Pick a deployment model (appliance or standard server) • Chose one base package (one out of three) • Pick additional user licenses to expand Internet andPartner Portal SEBA • Enhanced marketing tools, collateral information, Case Studies and White Papers via www.openscapeoffice.com • Dedicated Partner Portal – providing dedicated marketing resources and further collateral , ordering tools, SW downloads, service support Training • Dedicated Training modules via web for “Sales Consultants and Sales Engineering” as well as “Service Professionals” including specific training classes Opportunity! • Attractive on-boarding programto minimize a partners “time to money” • Demo packages (via Go Forward! Program) • Free90 day Evaluation License for OpenScape Office Contact Center • Free upgrade license from V2 to V3 (for the first 3 month after GA) February 2011 Page 8

  9. OpenScape OfficeSimply the best Unified Communication and Collaboration solutions for SMBs! The most complete All-in-One UC offering for SMBs including Voice, Presence, Conferencing, Messaging, IM, Fax and Contact Center The most flexible and scalable deployment from standalone to multisite, from convergedto full IP, as appliance, on standard server and for virtualized environments The most innovative user experiencefor PC Desktops, MS Outlook, Smartphones/Mobile, Desktop-Phones Channel friendly - The right and perfect choice for Channel Partnersless order positions, Channel License Packages, Try & Buy Evaluation February 2011 Page 9 Page 9

  10. OpenScape Office What the analysts are saying Gartner - SEN’s strong standing • Siemens has a long history of selling voice and advanced communications applications and has an impressive installed base of SMB customers across Europe. • OpenScape Office MX is built as a complete all in one voice and networking offering for small businesses, reducing the need for separate boxes. • Siemens has a strong presence, ample channel partners and delivery capabilities across Western Europe. • The OpenScape Office suite features a rich range of UC applications, including voice, conferencing, voice mail, messaging, mobility, multimedia contact center and presence/IM applications. • SMBs across Western Europe should consider Siemens if they are looking for an all in one, full featured UC solution Rating: Positive Source Gartner Market Scope forUC/SMB in Western Europe February 2011 Page 10

  11. OpenScape OfficeThe All-in-one UC Solution to Your Communications Issues! Integrated Presence Visible Voicemail Fax Mailbox Drag & Drop Conferencing Live Call Recording Call Journal Favorites Directory Access Instant Messaging Call Pop-ups OpenScape Office Mobility One Number Service Personal Notifications Personal Auto-Attendant Click-to-Dial OutlookIntegration Social Media February 2011 Page 11

  12. OpenScape OfficeThe Most Comprehensive UC Solution for SMBs OpenScape OfficeUC Solution OpenScape Office HX* OpenScape Office LX OpenScape Office MX • Server-Based UC solutionfor HiPath 3000 installations • Supporting up to 500 users • All-In-One UC Solution • Supporting up to 150 users • Software UC solution • Supporting up to 500 users New New Expanded Features Expanded Deployment Browser-based UC client for mobile devices IM Presence Federation with external connectivity (XMPP) SIP enhancements, support of SIP phones for OSO application, Video Client, Fax via SIP trunks First Virtualized UC Software Solution for SMBs OpenScape Office LX/HX UC features – network-widefor SMBs with multiple locationsup to 1000 network users New *) to be released with MR Q4/2011 February 2011 Page 12

  13. OpenScape Office V3What’s New – Highlights Details Expansion of Device Features • OpenScape Personal Edition S (Video) • OpenStage 60/80 UC enhancements • Access to Presence Capabilities • Visible Control of Voicemail Extended Serviceability • Centralized User Management in Networks • User Settings changeable with Service/Admin Access • New User Profile Templates to speed up installation • Virtual User Interface for easy error tracking Scalability • OpenScape Office MX to support 150 users • OpenScape Office LX to support 500 users • Support of 1000 users in the network • Virtualization of OSO LX based on VMware vSphere OpenScape Office User Enhancements • Customizable and extended myPortal client (click to dial) • Instant Messaging withMulti User Chat and external connectivity • Enhanced Open SIP Architecture – open up user features • New Fax Features (Serial Fax, Journals and API) Mobility Enhancements • OpenScape Office UC mobility via myPortal while working away from the desk Networking • Voice and UC Networking between MX and LX Systems • Network-wide UC features (Attendant Services, Presence, Messaging and Conferencing) • Voice Networking between HiPath 3000 and OpenScape Office MX and LX systems February 2011 Page 13

  14. OpenScape Office V3 Enhanced set of UC user clients Integrated, UC-Clients for Users myPortal is the OpenScape Office UC client that is available in different variations New • myPortal for Mobileused by mobile workers while not having access to their PC clients New • myPortal for OpenStageused by office workers to quicklychange their presence and listen totheir voicemail Enhanced • myPortal for Desktopused by office workers Enhanced • myPortal for Outlookthe prefect way for office workersusing Microsoft Outlook February 2011 Page 14

  15. myPortal for Mobile Introduction to OpenScape Office UC Mobility myPortal for Mobile, the browser based solution on your mobile phone • myPortal for Mobile is the OpenScape Office user interface that is now available for mobile employees who use a smartphone with a graphical user interface such as: • iPhone, Blackberry, Nokia, Android and Windows Mobile • Open browser based approach for all other mobile phones - No dedicated applications need to be loaded on the mobile device • Optimal rate utilization – Users can optimize their communication charges by choosing different calling procedures (Callback, GSM or Call through preferred) based on their existing carrier rates February 2011 Page 15

  16. myPortal for OpenStage UC access via OpenStage 60 and 80 myPortal for Openstage - Access to UC key features on your OpenStage device • myPortal for OpenStage is the OpenScape Office XML application for OpenStage 60 and 80 users to provide access to: • Presence • Visual Voicemail • Presence – Users can change their presence right from the OpenStage User interface • Visual Voicemail – Users can visually access and manage their voicemail inbox and listen to the most important messages first… • All Integrated – myPortal for OpenStage can be directly launched from OpenScape Office without further SW needs February 2011 Page 17

  17. OpenScape OfficeUC enabled Devices and Voice Clients OpenStage 15 OpenStage 20 OpenStage 40 OpenStage 60 OpenStage 80 WLAN and IP DECT Mobile UC & FMC Clients Soft Clients February 2011 Page 18

  18. OpenScape OfficeInterfaces & Integration Desktop OSWindows XP Windows Vista Windows 7 (32 & 64 bit) Server OS Linux Support Novell SUSE Linux Enterprise 11 OpenScapeOffice Interfaces& Integration Microsoft Exchange Connectivity Exchange 2003 2007 & 2010 MicrosoftOutlook Integration Outlook 2003 2007 & 2010 (32 bit) Microsoft Office Dial from any application Office 2003 2007 & 2010 CITRIX Support Citrix Presentation Server 4.5, XenApp 5.0 & 6.0 VMware Virtualization VMware Server vSphere MS Terminal Server Windows Server 2003 & 2008 (32 & 64 bit) Browser Support Firefox 3 Internet Explorer 6 & 8 Mobile Browser Support Firefox Internet Explorer Safari Open Interfaces & SDK CSTA, TAPI, LDAP, XMPP Continuous support of the latest releases & versions February 2011 Page 19

  19. OpenScape Office V3 From Standalone to an Extended UC Domain Introducing the Extended UC Domain for SMBs Toan ExtendedUC DomainWorld FromStandaloneVoiceIslands Expanding V3 V2 February 2011 Page 20

  20. OpenScape Office V3 Networking bring us…       OpenScapeOffice V3 Networking • OpenScape Office MX networked with HiPath 3000 V8 • OpenScape Office LX networked with HiPath 3000 V8 • HiPath 3000 V8 gateways in OpenScape Office networks Extended UC Domain experience for all users • Multiple networked OpenScape Office MX • OpenScape Office LX networked with MX gateway • Mixed OpenScape Office MX and LX networks Voice features in the network Deployment details on Extended UC Domain available in separate presentation February 2011 Page 21

  21. OpenScape Office V3 UC Features in the Network OpenScapeOffice V3 Networking Extended UC Domain experience for all users • Voice supported presence management (presence visibility) • Network-wide call status (ringing, on call, active mobile device…) • Call Pick Up via myPortal • Instant Messaging including multi user chats • Drag & Drop Conferencing in the network • myAttendant change presence status for all users in the network • System-wide internal directory and favorites • External directories via LDAP • Integration into MS Exchange calendar and public folders • Voicemail forwarding in the network • XMPP based presence & chat support to external partners February 2011 Page 22

  22. VirtualizationEnabling Always On IT How the market leader VMware explains virtualization for SMBs? “Virtualization is a way to abstract applications and their underlying components away from the hardware supporting them” • Specifically, SMBs are seeing improvements in: • Time spent on routine IT administrative tasks • Backup and data protection • Application availability • Ability to respond to changing business needs • Business continuity preparedness • Company profitability and growth rate Virtualization for Small and Midsize Business …and it is not just for the Fortune 500 anymore! SMBs face many of the same IT challenges as larger enterprises, trying to accommodate increasing demand for new IT capabilities and services. SMBs often place even greater emphasis on cost savings and on protecting business critical systems and data, since shrinking IT staff and budgets… Source: VMware SMB Survey February 2011 Page 23

  23. OpenScape OfficeSurvivability options OpenScape Office Survivability – It is your choice High Availability Server HW MX failover - survivability VMware – High availability • Dedicated Standard Industry Server • Redundant power supply • Linux SW based redundant hard disks (RAID) two physical HD’s recommended • ECC RAM to detect and correct RAM errors • OpenScape Office LX to MX failover scenario, when OpenScape Office MX is used as gateway • In case of LX emergency, OS IP devices will automatically re-register via second standby registration setting towards existing MX system • Voice functionality can be used during the emergency mode • OpenScape Office free base package extensions can be used to ensure availability of key people • Monitors and detects virtual machines for “guest OS” failures and automatically starts virtual machines • Detects server failures automatically, using a “heartbeat” on servers • Restarts virtual machines almost instantly without human intervention on a different physical server • In case of fail over LX will restart immediately with existing configuration; no further licenses needed February 2011 Page 25

  24. OpenScape Office V3Serviceability and Manageability Enhancements • Fully integrated software components and client applications • Easy operate and maintain • Web Based Management • Centralized Management of MX and LX in Networks • Intuitive wizards simplify the setup and configuration • New User Profile Templates and defaults to speed up installation • User Settings changeable centrally with Service/Admin Access • Integrated phone deployment software • Remote Access and Update via Internet • Enhanced Trace and proof options • Modularization of backup and debugging files • Virtual User Interface for easy error tracking (Online User) • SSDP ready – Improved remote serviceability from SEN! OpenScapeOffice V3 New New New New February 2011 Page 26

  25. Free training is available from the Training section of the SEBA Portal Siemens APT can provide partners with a broad range of training options Training curriculum paths are available through the APT for Service Technicians, Consultants, and Sales click here To view training offerings at APT and Siemens Certified Training Partners: To view OpenScape Office MX / LX training courses on offer, click here To find an approved training location near you, click here Training February 2011 Page 27

  26. Evaluating OpenScape Office30 Day Activation Period and new Contact Center Evaluation Contact Center Evaluation Get finalLicenses Use upsellopportunities! 30 Days Activation Period Before the end of 30 days, you must activate the software for continued use Let customers try the OpenScape Office Contact Center for 90 days! For 30 days, you have unlimited use of all OpenScape Office MX/ LX features! Give customers a chance to fall in love with all features OpenScape Office provides. • Licensing of OpenScape Office has never been easier! • Reduced number of licenses; less order positions! • Common user licenses for MX and LX • Licenses can be shifted in a customer network February 2011 Page 28

  27. OpenScape Office V3 UC Base Ordering Structure U S E R L I C E N S I N G f o r N E T W I D E u s e Comfort User (for MX & LX) • Voice features • Full UC features • incl. Outlook and Exchange synchronization for Contacts & Calendar B A S E L I C E N S I N G Comfort Plus User (for MX & LX)Comfort User feature set; plus: GMAL 8 x analogue subscriber GMSA 4 x ISDN CO or sub./4 x analogue subscriber GMAA 4 x analogue CO / 4 x analogue subscriber GME 1 x E1 (not for US) GMS 4 x ISDN CO or sub GMT 1x T1 (US only) • Personal Fax box • Drag and Drop Conferencing • FMC mobility incl. myPortal for Mobile H A R D W A R E myPortal Outlook Integration (for MX & LX) Brings myPortal features into a Outlook toolbar; combines with both Comfort- & Comfort Plus user licenses Base License MX 10 Plus incl. 10 x Comfort Plus User for FREE! Base License MX 20 Plus incl. 20 x Comfort Plus User! 10 for FREE! Base License LX 20 Plus incl. 20 x Comfort Plus User! 10 for FREE! OpenScape Office LX Installation CD and Linux OS(Standard server HW required) OpenScape Office MX Base Box Three license choices and you are done! February 2011 Page 29

  28. OpenScape Office V3 UC Advanced Ordering Structure – additional options S P E C I A L R E S E L L E R O F F E R I N G S F U N C T I O N A L L I C E N S E S U P G R A D E L I C E N S E S C O N T A C T C E N T E R L I C E N S E S myPortal Outlook Integration Bundle 100 Licenses can be split and used in different installations Comfort Plus User Bundle 100 Licenses can be split and used in different installations Comfort User Bundle 100 Licenses can be split and used in different installations myAttendantincluding 1 Comfort User License CSTA Application Interface New Upgrade Comfort to Comfort Plus User Upgrade to OpenScape Office V3 MXfrom OpenScape Office MX V2 myReports (for MX & LX) Contact Center E-Mail (for MX & LX) myAgent (for MX & LX) Including 1 Comfort User License Contact Center Fax (for MX & LX) New Contact Center Base License (for MX & LX) Including 4 Contact Center Agent-; 4 Comfort User - & 1 CSTA Application Interface License New February 2011 Page 30 Page 30

  29. OpenScape Office V3 Partner BenefitsFinding and Closing Opportunities Just Got Easier Go Forward! SEN has put everything in place to ensure that we can succeed together! • More options lessorder positions • Further simplified and harmonized Licensing structure • 90 days try & buy package • Demo packages (Go Forward! Demo Program) • Enhanced marketing tools help generate leads & make selling OpenScape Office just easier than ever!www.openscapeoffice.com • A broad portfolio of sales and service training • Comprehensive Go Forward! partner program and dedicated partner portal SEBA • Exceptional vendor pre-sales and service support OpenScape Office V3 February 2011 Page 32

  30. Training on OSO V3 • Sales and PreSales training • Will be available on the APT web site. • https://globalti.enterprise.siemens.com • Technical Training 3 day delta – Beeston UK. • 1 place available on the 23-25th May 2011 • Several places available on the 12th – 14th July

  31. Ordering OSO V3 • New price book available from Westcon. (V2.1) • Includes new V3 codes from Siemens. • 3 main part codes • However all licence keys have new part codes for V3 introduction.

  32. Pre Staging OSO LX Servers • Westcon pre staging facility. • Let us remove the pain from time spent on site: • Supply the HP Server • Pre loaded with necessary LX software. • Add licence keys to the server as well if required. • New part codes to be added to price book once available.

  33. Thank you from Siemens & Westcon

  34. Backup

  35. myPortal for Mobile Increase productivity – on your web-enabled mobile phones PresenceSelect one of 9 presence status indicators e.g. meeting, break, holiday, and CallMe Directory AccessAllows users to access their personal contacts, Internal, External and System directories. All contacts in one place FavoritesEasily have access to your most important contacts and see their presence status Voicemail Management Users can access their voicemail, play messages on their mobile an use additional control functions (playback, skip and delete voice messages) DialingManual Dialing Allows users to establish outgoing callsRedial for comfortably dialing a number again JournalAllows users to display their call history. Easily track which your contacts with whom you need to get in touch SettingsCustomize settings for dial mode (call back, GSM and call through), language, display and search settings February 2011 Page 38

  36. myPortal for Mobile Feature Details OpenScapeOffice V3 myPortal for Mobile my Portal for Mobile(access via web) • Variable user interface (display resolution and touchpad function) • Multi-language support (All supported OpenScape Office languages) • Live Presence Status (change of presence and display of status) • Favorites – One touch access to most frequent contacts • One Number Service • Connection Control for your office extension • Incoming calls (using normal smartphone functions) • Outgoing Calls • Manual dialing • Redial function • Optimal rate utilization (changeable by user) • Callback procedure (mobile to be called by system) • Call-through procedure (mobile calls system) • Phone books/contacts • Internal phone book with presence status • Personal contacts • System phone book • Voicemail query and control February 2011 Page 39

  37. OpenScape Office V3 Networks Enabling Dialing Plan Conditions IP PSTN: +49 40 667 1000Unique internal number 21000 PSTN: +49 89 722 1000 Unique internal number 11000 MXHamburg PSTN PSTN PSTN: +49 30 887 1000 Unique internal number 31000 MXMunich PSTN MXBerlin OpenScape Office application needs a unique identification for each user. *** No changes are needed if a unique numbering plan is already in use! *** Realization in OpenScape Office MX / LX networks • All networked users are listed in the internal directory  easy dialing via myPortal • Full qualified numbers dialing will be supported MX / LX networks • Existing external DID Number can stay as they are • Internal numbers can have up to 16 digits • Internal number can include node number in order to make the dialing plan unique February 2011 Page 40

  38. OpenScape Office V3 Networking – Design Principles PSTN PSTN IP IP • LX PSTN access is the key indicator • Scenario is supported in networks(more than one LX in a network) • Part of the basic V3 training • MX or H3K can be used as a gateway MX MX LX LX MX orH3K PSTN • LX PSTN access is the key indicator • Only one LX in multi gateway mode is supported in a network • Part of the V3 networking training • MX can be used as a gateway OpenScape Office LX networking differentiates between single and multiple gateways Single Gateway Single Gateway All PSTN calls will be routed via one gateway! Multi Gateway Multi Gateway PSTN call will be routed via multiple MX gateway! February 2011 Page 41

  39. OpenScape Office V3 Partner BenefitsFinding and Closing Opportunities Just Got Easier Go Forward! SEN has put everything in place to ensure that we can succeed together! • More options lessorder positions • Further simplified and harmonized Licensing structure • 90 days try & buy package • Demo packages (Go Forward! Demo Program) • Enhanced marketing tools help generate leads & make selling OpenScape Office just easier than ever!www.openscapeoffice.com • A broad portfolio of sales and service training • Comprehensive Go Forward! partner program and dedicated partner portal SEBA • Exceptional vendor pre-sales and service support OpenScape Office V3 February 2011 Page 42

  40. OpenScape Office NetworkingUse Case – Campus PSTN IP OpenScape OfficeCampus Scenario Solution • OpenScape Office in each office / building • Interconnected via Ethernet LAN, sharing one access to PSTN (digital or SIP Trunk) • myPortal clients (Desktop, Outlook, Mobile, OpenStage) • myAttendant (Receptionist) • OpenStage Phones / OpenScape Personal Edition • Integrated Mobile Phones for UC Mobility Features / Capabilities MX MX • Integrated Presence and Chat • Drag & Drop Conferencing • Single company-wide directory • Central Attendant Service • Central Visible Voicemail LX Campus • Examples of a Campus deployment include: • Small Startup Company with two offices in a business park • Small college campus or school • Existing medical clinic that is expanding the practice and needs another building Benefits • Always know the availability of your team members • Ease of use with UC client integration on preferred device • Stay within reach of your colleagues independent of device • Reduced costs with central or automated Attendant service February 2011 Page 43

  41. OpenScape Office NetworkingUse Case – Regional / National ITSP/Internet PSTN PSTN OpenScape OfficeRegional/National Scenario Solution • OpenScape Office in each location (city, region) • Interconnected via ITSP or Internet, using multiple access to PSTN (digital or SIP Trunk) • myPortal clients (Desktop, Outlook, Mobile, OpenStage) • myAttendant (Receptionist) / myAgent (Contact Center) • OpenStage Phones / OpenScape Personal Edition • Integrated Mobile Phones for UC Mobility +49 30 … +49 89 … MX MX Berlin Munich Features / Capabilities • Integrated Presence and Chat • Drag & Drop Conferencing • Single company-wide directory • Central Attendant Service • Integrated Contact Center LX Regional/National Hamburg • Examples of a Regional/National deployment include: • Travel Agency with offices in different cities across local country / region • Car dealer who is expanding his business with a new branch in the same city • Truck company who opens up a new branch in a different city Benefits • Always know the availability of your team members • Ease of use with UC client integration on preferred device • Reduced travel costs by using integrated conferencing • Stay within reach of your colleagues independent of device February 2011 Page 44

  42. OpenScape Office NetworkingUse Case – International OpenScape OfficeInternational Scenario Solution • OpenScape Office in each country / office / building • Internet access (UC interworking via XMPP service) • Voice Connection via public network • (Optional:SIP-Q networking) • myPortal clients (Desktop, Outlook, Mobile, OpenStage) • myAttendant (Receptionist) • OpenStage Phones / OpenScape Personal Edition MX MX San Francisco Hong-Kong Features / Capabilities • Integrated Presence • Instant Messaging • Favorites Lists with Presence Visibilty • Drag & Drop Conferencing • (Optional: SIP-Q Networking enabling extended featureset) LX International Cape Town • Examples of a International deployment include: • A global acting Service company who has different Partners around the world who provide the local on-site services • A sports factory in USA with an outsourced manufactory in Asia • Holding with different companies around the globe Benefits • See the availability of your most important contacts • Quick answers from business partners using Chat • Easy to use Drag&Drop Conferencing with global partners, reducing setup times and costs February 2011 Page 45

  43. OpenScape Office NetworkingUse Case – HiPath 3000 as a Gateway PSTN IP OpenScape OfficeHiPath 3000 as a Gateway Solution • OpenScape Office and HiPath 3000 in the office / building • Interconnected via Ethernet LAN to HiPath 3000 V8 (Single Gateway with access to PSTN) • For OpenScape Office MX/LX Users: • myPortal clients (Desktop, Outlook, Mobile, OpenStage) • myAttendant (Receptionist) • OpenStage Phones / OpenScape Personal Edition • Integrated Mobile Phones for UC Mobility LX Features / Capabilities HiPath 3000 V8 • Full featured SIP-Q Voice Networking between OpenScape Office MX/LX and HiPath 3000 V8 • Extended carrier-access via HiPath 3000 PSTN moduls • Full featured UC for OpenScape Office MX/LX users HiPath 3000 as a Gateway • Examples of a H3k V8 Voice Networking deployment include: • A transport company with a big demand of existing analog devices and faxes • A factory where parts of the IT Infrastructure are VoIP-ready • A company using their existing HiPath 3000 V8 as a single gateway and expand /modify their business Benefits • Save HW costs and protect investment by using existing HiPath 3000 as a single gateway for carrier access • Re-use existing analog devices and faxes with HiPath 3000 V8 February 2011 Page 46

  44. OpenScape Office NetworkingUse Case – Move HiPath 3000 into UC Domain IP device IP device IP device IP device H3K V8 TDM device TDM device OpenScape OfficeMove HiPath 3000 into UC Domain Solution • OpenScape Office and HiPath 3000 in the office / building • Interconnected via Ethernet LAN to HiPath 3000 V8 (with access to PSTN ) • For OpenScape Office MX/LX Users: • myPortal clients (Desktop, Outlook, Mobile, OpenStage) • myAttendant (Receptionist) • OpenStage Phones / OpenScape Personal Edition • Integrated Mobile Phones for UC Mobility Open UC Domain MX/LX Features / Capabilities • Full featured SIP-Q Voice Networking between OpenScape Office MX/LX and HiPath 3000 V8 • Extended carrier-access via HiPath 3000 PSTN moduls • Full featured UC for OpenScape Office MX/LX users Move HiPath 3000 into UC Domain • Examples of HiPath 3000 migration into a UC Domain deployment include: • A transport company who wants to expand their business with more employees and infrastructure • A company who is moving partially in a new building • A company using their existing HiPath 3000 V8 as a gateway and expand /modify their business Benefits • Save HW costs and protect investment by using existing HiPath 3000 as a gateway for carrier access • Reduce infrastructure costs by using one network for voice and data February 2011 Page 47

  45. OpenScape Office NetworkingUse Case – Social Media Integration (with XMPP*) ITSP/ Internet OpenScape OfficeSocial Media Integration Solution • OpenScape Office in each office (Company) • Internet access (UC interworking via XMPP service) • Voice Connection via public network • Client (Contractor, Free-Lancer, partner) • Internet Access with IM Service provider (XMPP cap.) • Voice Connection via public network • myPortal clients (Desktop, Outlook) • myAttendant (Receptionist) • myAgent (Contact Center Agent) MX LX Features / Capabilities • Integrated Presence • Instant Messaging • Drag & Drop Conferencing Social Media Integration • Examples of a Public XMPP deployment include: • A telecommunication company with contractors they just work for a limited time on a project • A consulting office who works together with several free-lancers • A service company with different offices with MX/LX and outsourced service partners for the delivery Benefits • Always know the availability of your team members, contractors, Free-Lancer and Partners • Quick answers from business partners using Chat • Easy to use Drag&Drop Conferencing with global partners * XMPP: Extensible Messaging and Presence Protocol February 2011 Page 48

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