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Attitudes & Job Satisfaction

Attitudes & Job Satisfaction. Foundation of success lies in Attitude Factors determining your Attitude: 3 Es Environment Experience Education. ATTITUDES AND ITS COMPONENTS. What is attitude?.

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Attitudes & Job Satisfaction

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  1. Attitudes & Job Satisfaction Foundation of success lies in Attitude Factors determining your Attitude: 3 Es Environment Experience Education

  2. ATTITUDES AND ITS COMPONENTS

  3. What is attitude? Opinions, feelings etc. Judgments ATTIITUDE Evaluative statements

  4. For example: • I like my job • I choose to avoid him. He is arrogant • Discrimination is wrong. • My work motivates me. • My job is rude.

  5. An attitude is a statement that represents an individual's degree of like or dislike for an item. Attitudes are generally positive or negative views of a person, place, thing, or event

  6. Components of attitudes ATTITUDE Cognitive affective Emotional or feeling

  7. My supervisor gave promotion to my co-worker who deserved it less than me. My supervisor is unfair. COGNITIVE Negative attitude towards supervisor AFFECTIVE I dislike my supervisor BEHAVIORAL I am looking for some other job

  8. Functions • 1) Instrumental • 2)Ego defensive • 3) Value Orientation • 4) Knowledge

  9. Benefits of a Positive Attitude • Benefits for you: Is energizing Makes for a pleasing personality Increase your enjoyment of life inspires others around you Helps you become a contributing member • Benefits for the organization: Increases Productivity Fosters teamwork Solves problems A congenial Atmosphere Better relationships with Reduces Stress Increases Profits

  10. Benefits of a Positive Attitude • Benefits for you: Is energizing Makes for a pleasing personality Increase your enjoyment of life inspires others around you Helps you become a contributing member • Benefits for the organization: Increases Productivity Fosters teamwork Solves problems A congenial Atmosphere Better relationships with Reduces Stress Increases Profits

  11. Does Behavior always Follow from Attitudes? • What are the major Job Attitudes? • Job Satisfaction • Job Involvement • Organizational Commitment • Perceived Organizational Support • Employee Engagement and Job Engagement

  12. Job Satisfaction • Measuring Job Satisfaction • How satisfied are people in their jobs • What causes Job Satisfaction • The impact of Satisfied and Dissatisfied Employees on the workplace • Job Satisfaction and Job Performance • Job Satisfaction and OCB • Job Satisfaction and Customer Satisfaction • Job Satisfaction and Absenteeism • Job Satisfaction and Turnover

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