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A Bowl of communication soup to nuts

Explore the diverse world of correspondence between taxpayers and revenue agencies, covering letters, social media, phone chats, emails, online portals, faxes, and even radio/TV feedback. Discover what happens to all this information and gain insights into strategic, targeted, fun, engaging, and proactive approaches adopted by revenue agencies.

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A Bowl of communication soup to nuts

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Presentation Transcript

  1. A Bowl of communication soup to nuts An Inside Look at Correspondence between Taxpayers and Revenue Agencies in a Digital Era, and What Happens to All that Information

  2. Letter Correspondence Social Media Phone Chat Print E-mail Online Portals Fax Radio / TV

  3. Feedback.dor.in.gov

  4. Strategic • Targeted • Fun / Engaging • Proactive

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