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Perspectives on ICT human resources

Perspectives on ICT human resources. Dr. Katherine Getao School of Computing and Informatics University of Nairobi Kgetao@ics.uonbi.ac.ke KIF National ICT Convention 23-25 March, 2004. Maintaining Perspective.

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Perspectives on ICT human resources

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  1. Perspectives on ICT human resources Dr. Katherine Getao School of Computing and Informatics University of Nairobi Kgetao@ics.uonbi.ac.ke KIF National ICT Convention 23-25 March, 2004.

  2. Maintaining Perspective "The basic purpose of development is to enlarge people's choices. In principle, these choices can be infinite and can change over time. People often value achievements that do not show up at all, or not immediately, in income or growth figures: greater access to knowledge, better nutrition and health services, more secure livelihoods, security against crime and physical violence, satisfying leisure hours, political and cultural freedoms and sense of participation in community activities. The objective of development is to create an enabling environment for people to enjoy long, healthy and creative lives.“Mahbub ul Haq http://hdr.undp.org/hd/default.cfm

  3. Structure of Presentation • An ICT capacity framework • ICT human resource capacity • Linking capacity development to ICT strategy • HR capacity building benefits • HR strategic choices • Conclusion

  4. 1.1 ICT capacity framework • Operational ICT: data entry, access, formatting & presentation. Personal application, moderate impact. • Tactical ICT: sectoral, aggregated / processed data; group application, high impact • Strategic ICT: Addresses strategic issue, multi-sectoral, community application, very high impact

  5. 1.2 ICT capacity framework

  6. STRATEGIC LEVEL PRODUCTION LEVEL APPLICATION LEVEL LITERACY LEVEL WELFARE LEVEL 2.1 ICT human resource capacity

  7. 2.2 ICT human resource capacity • Welfare level: food, shelter, language, 3R skills; • Literacy level: Basic ICT skills; • Application level: ICT for work performance; • Productivity level: make ICT systems, products services; • Strategic level: interpret, direct, manage ICT.

  8. ICT Strategy develop ICT human resource strategy inform 3.1 Strategy links

  9. 3.2 Meditations on strategy links • We need the human capacity to make the ICT strategy: Groups? External assistance? Strategic capacity building? • The ICT strategy should drive our human resource capacity objectives. • Will improved human capacity lead to improved ICT strategy?

  10. ICT as a sector ICT as an enabler Export market Domestic market Global positioning Development goals C.I. language, exposure, skills… C.I. skills, entrepreneurs… C.I.language, culture, skills… C.I.change management, skills… C.S. export & recapture labour C.S. cheap software, publications C.S. international education, in-source C.S. restructure & retrain… 3.3 Capacity issues  strategies

  11. 4. Benefits of HR capacity building • Enlarge people’s choices • Create jobs: education; business process outsourcing; sales & marketing, media, ICT goods & services… • Utilize expensive ICT resources fully • Create wealth / reduce poverty • Contribute to global development…

  12. Why? GOALS What? LEVELS / CURRICULA When? ACTION PLANS Which? STRATEGY CHOICES Who? TEACHERS / LEARNERS / GROUPS Where? TIME / LOCATIONS How? INFRASTRUCTURE / RESOURCES 5.1 Strategy choices

  13. 5.2 Strategy reminders • Capture and harness existing resources (what if 99% of Kenyans were 3R illiterate?) • Capacity is in artifacts (books, websites, products) as well as people  content development, pricing • Teachers / Mentors / Masters / Content developers are a priority

  14. The beginning… Thank you!

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