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What is Communication ?

What is Communication ?. https://www.youtube.com/watch?v=D3a3fgUkw6c. What is Important in communication?. https://www.youtube.com/watch?v=ixSUBl1WNxk&index=10&list=RDihKXQbYeV5k. Tr ansmission of a message? T he message itself?. T he mutual exchange of understanding. oriented.

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What is Communication ?

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  1. What is Communication ? https://www.youtube.com/watch?v=D3a3fgUkw6c

  2. What is Important in communication? https://www.youtube.com/watch?v=ixSUBl1WNxk&index=10&list=RDihKXQbYeV5k

  3. Transmission of a message? The message itself?

  4. The mutual exchange of understanding

  5. oriented https://www.youtube.com/watch?v=0YBMfTorE6A

  6. Is business communication different?

  7. The components of communication process • Context • Sender / Encoder   • Message • Medium • Recipient / Decoder • Feedback

  8. Oral Communication • Formal • https://www.youtube.com/watch?v=OFPwDe22CoY • Informal • https://www.youtube.com/watch?v=_aFo_BV-UzI

  9. Written Communication • structure (the way the content is laid out) • style (the way it is written) • content (what you are writing about)

  10. Structure • clear layout • headings stand out  •  logical sequence- introduction, middle & conclusion • clear subject and purpose • content briefly summarized

  11. Style formal or informal "Bad writers, and especially scientific, political, and sociological writers, are nearly always haunted by the notion that Latin or Greek words are grander than Saxon ones, and (use) unnecessary words like expedite, ameliorate, predict, extraneous, deracinated, clandestine, subaqueous." • George Orwell

  12. Style first sentence interesting suitable for the intended audience bulleted lists  short, concrete, familiar words active words wordy phrases to a minimum avoided repetition unnecessary jargon short sentences neat and elegant concise "If in doubt, cut it out!” simple, direct and lucid paragraphs too long blank line between paragraphs

  13. Content Think through in advance Have a clear objective List the essential points • Develop the argumentlogically • Do not allow details to obscure the main issues • Be positive and constructive • Show an interest in the reader • Edit through several revisions • Leave it overnight

  14. Non-Verbal CommunicationRemember, “what we say” is less important than “how we say it”!https://www.youtube.com/watch?v=3YxXsQMAvWg Oculesics Kinesics Paralinguistics Haptics Chronemics Proxemics Physical Appearance

  15. Writing Effective Reports & Proposals Writing Effective Business Reports Writing Effective Business Proposals

  16. Sources: http://managementstudyguide.com/business_communication.htm www.lifehack.org www.kernel.org uk.queryclick.com www.visualthesaurus.com pursuitmag.com

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