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Handout 8: Organisation functions

PowerPoint presentation. Handout 8: Organisation functions. Understand employer organisations. Organisation structures. The departments, or functions, in an organisation depend on the type of business. The following are general functions found in many organisations: HR/personnel

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Handout 8: Organisation functions

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  1. PowerPoint presentation Handout 8: Organisation functions Understand employer organisations

  2. Organisation structures The departments, or functions, in an organisation depend on the type of business. The following are general functions found in many organisations: • HR/personnel • sales/marketing • administration • finance/accounts • engineering/production.

  3. Sales/marketing roles • research • advertising • promoting products • customer service • telesales – promoting/advising by phone • customer records • export sales/overseas • sales reps • website advertising.

  4. HR/personnel roles • recruitment/job interviews • training • mentoring • appraisals/progress review/object • sickness record and annual leave entitlement • working hours/contract/review of probationary period • disciplinaries • health and safety • negotiating • welfare.

  5. Finance/accounts roles • payroll • paying invoices • banking • petty cash • company accounts (profit and loss) • budgets • buying (depending on organisation).

  6. Administration roles • filing • mail • secretarial support • reception • receiving enquiries • answering phones • data input.

  7. Engineering/production roles • production line • quality control – trial, product testing • packaging • transport – logistics – driving route/shipping/deliveries • storage – stock control • sesigners – production design and development.

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