Performance and Security of Internet Applications

1. Performance and Security of Internet Applications John Buten Manager, Enterprise Industries jbuten@akamai.com

2. Leader in powering rich media, dynamic transactions and enterprise applications online Proven to speed dynamic Web sites and applications by up to 500% $860MM in Revenue 2009 NASDAQ: AKAM 3,100+ Customers 1,400+ Employees Who is Akamai? POWERING A BETTER INTERNET

3. Evolution of Health Information Internet Fax Post EDI

4. Imperatives of Health 2.0 • Performance Matters • Size Matters • Security Matters • Location Matters POWERING A BETTER INTERNET

5. 8 Seconds 4 Seconds 0 2 4 6 10 8 Response Time (seconds) 1. Performance Matters Over 50% of consumers expect pages to load in 2 seconds or less Consumer Expectation for Page Load 1999 2006 Source: Jupiter Research Source: Forrester Research 2009 2 Seconds North American consumers POWERING A BETTER INTERNET

6. 1. Performance Matters Sites are getting heavier and slower, not lighter and faster 20 2.4 seconds/100KB 18 16 14 12 10 Page Response Time (Seconds) 8 6 4 2 0 50 100 150 200 250 0 300 Page Weight (KB) Source: Akamai - global average page response of POWERING A BETTER INTERNET

7. 2. Size Matters Web sites are critical point of communication in moment of truth

8. 2. Size Matters Web sites are critical point of communication in moment of truth POWERING A BETTER INTERNET

9. 3. Security Matters Healthcare and Pharmaceutical lead other industries with a poor 50% SocialNetworking HighTech FinancialServices Insurance Retail Pharma Telecomm Health Source: White Hat Security, 2009

10. 3. Security Matters Data theft is real as are the consequences • 130 million accounts compromised • $100 million in fines to card issuers • 200-500,000 records compromised • Forced to notify members • 29,000 employee records compromised • 15,000 patient records compromised • $200,000 in fines

11. 4. Location Matters Healthcare and Pharmaceutical lead other industries with a poor 50% POWERING A BETTER INTERNET

12. 4. Location Matters Clinical research is a global endeavor Asia 4% +93% D Europe 18% +25% D North America 76% +6% D Countries with Rave Sites Medidata Offices Outsourced Locations Data Center South America 1% +165% D R&D Spend Analysis (PhRMA Members, 07) % of Worldwide Total R&D Spend % Change in Spend 06-07 POWERING A BETTER INTERNET

13. Akamai’s Vantage Point The world’s largest on-demand, distributed computing platform delivers all forms of Web content and applications for over 2,800 customers and 25,000 domains The Akamai EdgePlatform: 60,000+ Servers 3,000+ Locations 750+ Cities 70 Countries 1,000+Networks • Resulting in traffic of: • 500 billion hits / day • 8+ million hits per second • 100+ million streams / day • 1,000,000+ concurrent streams • 800+ Gbps

14. Making the Internet Reliable Akamai’s Edge Platform and optimization technologies make the Internet a reliable and high-performance place to do business Application Origin End User Route Optimization Protocol Optimization Application Optimization

15. Akamai enables richer Web experiences 20 2.4 seconds/100KB 18 16 14 12 10 Page Response Time (Seconds) Without Akamai 8 With Akamai 6 4 0.7 seconds/100KB 2 0 50 100 150 200 250 0 300 Page Weight (KB)

16. Akamai Flattens the Globe Online Transaction Speed (seconds) POWERING A BETTER INTERNET

17. Akamai Inherent SecurityProtecting Applications in the Cloud • Akamai’s 60,000+ servers act as a distributed firewall • Resources for outclassing any DDOS or DNS attack • Lock down your application to unknown traffic

18. Questions / Réponses John Buten Manager, Enterprise Industries jbuten@akamai.com