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COMMUNICATION

COMMUNICATION. “Any means by which you share a message”. VERBAL. Definition: Use words to send and receive a message. Examples: write e-mail, term paper, speak, sing, read, text PRACTICE ACTIVITY!. Delivery of Verbal Message.

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COMMUNICATION

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  1. COMMUNICATION “Any means by which you share a message”

  2. VERBAL • Definition: Use words to send and receive a message. • Examples: write e-mail, term paper, speak, sing, read, text • PRACTICE ACTIVITY!

  3. Delivery of Verbal Message 1. Word Emphasis – the word/syllable that is stressed in the sentence/word can change the meaning of the message. Example: FANTASTIC! Oh thanks, you shouldn’t have!

  4. Continued 2. Tone of Voice – shows what you are feeling – should convey the message. Examples: *Cell phone commercials http://www.youtube.com/watch?v=9GQBABkFI34 *It’s not what you said it is how you said it. PROBLEM!: Texting/E-mailing….tell me what you think when you see the following:

  5. Mom texts: “Take the garbage out right now.”

  6. Classmate Texts: “We need to talk.”

  7. Continued 3. Time of Delivery: Make sure the listener is interested and paying attention. Example: Make sure the person is looking at you and is not busy doing something else.

  8. Ways to Improve Verbal Communication 1. Think before you speak – is there better way to say it? Offensive? *Are you sick? You don’t look like you feel so good.” 2. Expressing a positive attitude *FIND THE GOOD 3. Consider the receiver’s needs *Is there a sensitive subject that should not be brought up? *Word choice (boss vs. friend?)

  9. Continued 4. Speak clearly * enunciate, even pace 5. Give and take in a conversation * ask questions 6. Make sure your listener understands you. * look for nodding, feedback 7. Be Specific!

  10. Start a Conversation • ACTION: 2 Volunteers

  11. STARTING A CONVERSATION • What situations will you be where you will have to meet new people? • Hints: • Ask open-ended questions • Respond to what is said with comments or more questions • Look like someone you would enjoy talking to by smiling, being enthusiastic and positive. • Watch self-disclosure

  12. NON-VERBAL Communication • Definition: Uses factors other than words to send messages. • Example: Eye contact, gestures, facial expressions, body movements

  13. 1. APPEARARANCE • People form first impression by the way you look. • Dress for the occasion and to enhance your features. • ACTIVITY: Find an outfit for the following: • Black tie event • Sports game • School • Casual attire • Interview

  14. APPERANCE Continued • Hair should be cut and shaped • Hands should be cleaned and nails trimmed • Posture – square shoulders, lift chin; DON’T SLUMP • Take care of your clothes • http://www.youtube.com/results?search_query=stain+commercial&search_type=&aq=0&oq=stain+com

  15. BODY LANGUAGE • Def: Revealing inner feelings through gestures • What message Am I sending? Drumming fingers Handshake Smiling Turning away Nodding Hands on Hips Pointing Arms Crossed Head on desk Hand holding head ACTIVITY: You try….let’s play charades!

  16. Sit up straight…what message are you sending? • Eye rolling…who rolls their eyes? Message? • Sighing….what message? • Looking at the clock when someone is talking…. • Are you aware of the messages you are sending to your teachers, classmates, etc. right now?

  17. Facial Expressions • Movement of mouth, eyes, nose – sends a message • What message am I conveying? • Eye contact: expose your true feelings; breaking eye contact might signal the end of a conversation

  18. The way you present yourself… • What do the following say about you? • Gossip? • Talking loudly so everyone can hear? • Hitting people? • Crying all of the time? • Drama? • Fighting? • Offensive language?

  19. Hot Topic: Technology • How does advances in technology affect our relationships? Is it positive or negative? • How do websites like MySpace and Facebook affect our relationships with others? • How can we successfully use technology to communicate verbally?

  20. ACTIVITY • Fold a piece of paper in half the “Hot Dog Way.” • On the top of the first column write “Action” and on the top of the second column write “Message.” • Anytime that you understand what is being communicated, write down what was done and what the message was that was sent. I came up with 23 things. See if you can beat me.

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