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Story of

Story of . Tiit Paananen , former GM of Skype Estonia. Challenge. 67ms one way delay in vacuum 102 ms delay in fiber + 45-65 ms delay by global IP backbone + ?? ms delay by local ISP + Jitter, packetloss. C= 299 792 458 m / s. ITU-T G.114 M ax 150ms one way delay. 20.000 km.

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Story of

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  1. Story of

    Tiit Paananen, former GM of Skype Estonia
  2. Challenge 67ms one way delay in vacuum 102 ms delay in fiber + 45-65 msdelay by global IP backbone + ?? ms delay by local ISP + Jitter, packetloss C=299 792 458 m/s ITU-T G.114 Max 150ms one way delay 20.000km
  3. Skype vision The global communications tool that billions of people rely on every day for sharing experiences, from living room to boardroom
  4. 40 360 60+ PERCENTOf the total of all global International PSTN and Skype calling minutes MILLIONUsers at 100 minutes per month MILLIONUsers online at peak times 50 2 PERCENTOf Skype Calls & Video BILLIONMinutes of voice and video in one day
  5. Where is Skype? Stockholm Tallinn & Tartu London Luxemburg Moscow Prague Redmond New York Tokyo Palo Alto Hong Kong Singapore
  6. Millions of users online Tony Bates as CEO TIMELINE MS buys Skype for 8.5B $ Josh Silverman as CEO skype.com registered Silverlake buys Skype 2.75B $ Michael Van Swaaij as CEO Skype prepares for IPO eBay buys Skype for 2.6B $ Mark Gillett as CTO Dan Berg as CTO
  7. Beginnings Most hired through networks Hire attitude, skills can be learned No bullshit mgmt style Work hard play hard Being disruptive unites
  8. Culture and principles We fly so you don’t have to I don’t know if I am good enough to be here We can’t screw this up, we can’t let each other down Fake it until you make it Eat your own dogfood Skype is the best thing that can happen to you professionally
  9. Culture and principles We are working with smartest people We are working in best environment possible Quality is built in You are on the bus or off the bus You might not like how things are but you love Skype
  10. Competition Vonage, WeChat, QQ, Whazzup, Viber, Snapchat, Facebook, Gtalk, Facetime, ooVoo, Jitsi, VoxOx, goober, Ekiga, etc Telecoms on one side and new startups with established internet companies on the other side have kept Skype sharp on its mission
  11. How Skype „works“? Product = one independently releasable delivery unit of software Cross functional product teams with maturity level tracking. Using SCRUM working from the top of backlog ordered by ROI Fast release cycle Quality „built in“ External products Internal products
  12. ? Values Honest Fast Disruptive Make mistakes User centric Fun Every company has values to assist everyone in decision making and making the potential bigger then the sum of parts
  13. Skype cultural elements We are product engineering led We are truly global We solve for a dynamic world (and convert to ideas to users quickly) We put users at the heart of ourdecision making
  14. Back then and now Voice over IP – “High Def” Regular Telephony – “Standard Def”
  15. Back then and now 240p 2005 480p 2007 720p 2010 1080p 2011
  16. Missed opportunities Still one revenue stream Mobile opportunity Social network explosion Developer ecosystem
  17. Main takeaways from Skype story Its can happen everywhere Networks matter Success lies in an ability to work across timezones and cultures Hiring right people is everything Not good enough – I have seen what good looks like We were lucky and its probably will never repeat exactly like this
  18. First Decade of #SkypeMafia
  19. Participating Universities Tartu University (TU) Tallinn University of Technology (TUT)
  20. Master´s: Cyber Security (TUT)english Computer and Systems Engineering (TUT)english Software Engineering (UT)english Computer Science (UT) Bachelor´s: Informatics (TUT); Computer Science (UT)

  21. Thanks

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