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eDiscovery and Records Management February 19, 2007

eDiscovery and Records Management February 19, 2007. Historically- Paper was the “Corporate Memory” – a physical entity driven by the need to retain items coupled with the availability of space to store them Insured authenticity (originals) and access.

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eDiscovery and Records Management February 19, 2007

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  1. eDiscovery and Records ManagementFebruary 19, 2007

  2. Historically- Paper was the “Corporate Memory” – a physical entity driven by the need to retain items coupled with the availability of space to store them Insured authenticity (originals) and access. Records Management- Historical Perspective- Paper

  3. Records management is no longer visible. Digital information accounts for greater than 80% of all records. The logical location of these stored electronic records is controlled by computers. And, although, it may appear to be less costly to store digital information, it is important to develop meaningful retention policies. Records Management- Digital Perspective

  4. While 87% of organizations had formal record management programs, over 32% of them were rated as ineffective . (2003 Survey = 85% and 41%) Over 43% of the record management programs did not address electronic records. (2003 Survey= 47%) 43% (vs 46% in 2003) did not have a formal plan for discovery requests for records including litigation hold orders and 53% (vs 65% in 2003) of them that did have litigation hold procedures did not include electronic records. 49%(vs 60%) did not have a formal email retention policy. Impact of Sarbanes-Oxley Act on record management program has increased 56% since 2003. Consider... A 2005 Survey (ARMA AIMM) of 17,000 Businesses, Government agencies, & non-profits and associations presented the following results:

  5. Preservation Compliance with Regulations & Statutes. Mitigate Legal Risk. Reduce Litigation and Discovery Costs. Enhance Knowledge Management and Increase Productivity. Goals of a Sound Records Management Program

  6. Anticipation of a Claim is all that’s required to trigger the duty to preserve potentially relevant evidence. Effective email preservation (or destruction) is difficult. Other issues that must be addressed: Hardware/software changes. Employee turnover. Reminders to organization. Suspension of defragmentation, alteration, wiping etc. Responsive vs. Reactive preservation. Preservation

  7. Sarbanes-Oxley. HIPAA. Gramm-Leach-Bliley The potential implications of Zubulake Compliance and Risk Mitigation

  8. Understand the cost of preservation vs automatic destruction policies. Make sure that you establish methods to reinforce your policies and test their effectiveness. Anticipate litigation. Costs

  9. From a legal perspective maintain your records so they can be updated and be useful for future needs or litigation. Knowledge Management

  10. Has relevant data been properly preserved? What is the time, difficulty, costs to recover and retrieve relevant data? What business disruption will occur? How can relevant data be identified and irrelevant or privileged data be sorted out? How can this data be preserved to be used for potential future requests or other matters? Some of the questions you must answer for your client or company

  11. Ignorance no longer a valid defense. e-Mail retention policies are difficult or impossible to put in place. Sarbanes-Oxley requires compliance, yet is vague in many areas. Cost shifting strategies and burdensome arguments have a very low success rate. Changing Perspectives on Record Management

  12. Proactively prepare for future litigation. Map critical electronic data, systems and backup media. Align Legal, IT and the Business. Disaster recovery strategies must no longer be the only purpose of record retention. Create evidence management/ preservation programs and publish, publish, publish Best Practices

  13. Create the Retention schedule/ guidelines and publish to a employee handbook Create a list of every department and division within the corporation and then within that department each major category of documents Create a complete numbering system; i.e LEG-0110-020; representing the Legal Department, the Litigation division, and expense records For LEG-0110-020 define the details for that record type electronic and paper life…i.e; online for 3 years, after that destroy, any events that could have an impact, etc. Create a records retention manager and hotline for monitoring and answering immediate questions. Example

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