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Business Administration & Management

Business Administration & Management. Mr. Bernstein The Controlling Function, pp 365-373 May 15, 2014. Business Administration & Management Mr. Bernstein. Steps to Controlling Performance Establish standards or benchmarks Measure and compare performance to standards

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Business Administration & Management

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  1. Business Administration & Management Mr. Bernstein The Controlling Function, pp 365-373 May 15, 2014

  2. Business Administration & ManagementMr. Bernstein Steps to Controlling Performance Establish standards or benchmarks Measure and compare performance to standards Take action when performance falls short

  3. Business Administration & ManagementMr. Bernstein Types of Standards or Benchmarks Quality Quantity Time Cost

  4. Business Administration & ManagementMr. Bernstein “If you want results, measure. …If you want better results, report the measurements”.

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