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Interviewing scientists for their library and information needs Jeffery Loo JLLoo@lbl

Interviewing scientists for their library and information needs Jeffery Loo JLLoo@lbl.gov April 2010. Survey goals. 1 Identify best practices for information activities Learn and then promote Assess gap between perceived and actual. 2 Identify information resources and services needed.

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Interviewing scientists for their library and information needs Jeffery Loo JLLoo@lbl

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  1. Interviewing scientists for their library and information needs Jeffery Loo JLLoo@lbl.gov April 2010

  2. Survey goals 1 Identify best practices for information activities Learn and then promote Assess gap between perceived and actual 2 Identify information resources and services needed results will help determine priorities for planning

  3. What is the survey’s approach? interviews – open ended conversations

  4. Advantages of interviews open-ended questions cast a wide net rich responses two birds with one stone understand needs and explain library services understand context and natural setting

  5. How do the interviews work? snowball sampling begin with LLC members  their contacts  their contacts 6 degrees of separation  interview a diverse group email participants to arrange meeting interviews are anonymous

  6. fundamental research objectives

  7. associated information activities

  8. supportive information services, resources, tools

  9. Q: Best practices? • checkmark those activities that they … • find easy to accomplish • feel works well • feel confident about • why? • what advice for fellow researchers?

  10. Q: What needs improvement? circle items that are unnecessarily complicated why? what would be helpful?

  11. conclude the survey requests for resources and services? questions?

  12. How will the results be used? We could acquire ideas and suggestions : promotion and marketing of existing resources potential acquisition of new resources potential services development instructional opportunities library planning

  13. We need your help improvements to survey? suggestions for participant recruitment?

  14. Haiku summary Good service meets your needs, experiences – let’s interview, then plan.

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