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Preserving Our Patron’s Privacy: Libraries and the USA Patriot Act

Preserving Our Patron’s Privacy: Libraries and the USA Patriot Act. Maureen Bell Hennepin County Library mbell@hclib.org Enhancing Quality Staff 2003. We’ll Cover…. Resources for HCL staff Planning and preparation Staff training Legal issues Patriot Act in the news.

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Preserving Our Patron’s Privacy: Libraries and the USA Patriot Act

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  1. Preserving Our Patron’s Privacy: Libraries and the USA Patriot Act Maureen Bell Hennepin County Library mbell@hclib.org Enhancing Quality Staff 2003

  2. We’ll Cover…. • Resources for HCL staff • Planning and preparation • Staff training • Legal issues • Patriot Act in the news

  3. Resources for HCL Staff • Internet Survival Kit • Rapid Response Team • Talk Cards • Checklist

  4. Internet Survival Kit • Printed material about Internet access, gathered together in a kit to be kept at each Info Desk • Samples of handouts for the public • Talk cards for 5 most common patron questions • Checklist for responding to Internet incidents

  5. Rapid Response Team • Support for HCL staff on concerns over public access to the Internet: • problem-solving for specific incidents or complaints • interpretation of the HCL Internet Public Use Policy • development of tools to help staff manage this service

  6. Rapid Response Team Examples • Police ask to take a library computer as evidence in criminal investigation • Kids use library computer to order merchandise using stolen credit cards • Teens view “gross” website • Staff apply sanctions for violating policy

  7. Talk Cards • “What Is the Library’s Policy on Access to the Internet? ” • Responding to Complaints... • “Why Doesn’t the Library Use Internet Filters?” • “Isn’t There Some Law That Requires Libraries to Filter Access? ” • “How Can the Library Let Children and Teens Access X-Rated Material? ”

  8. Planning and Preparation The Library Board reviews the policy Hennepin County Library - Board: Internet Public Use Policy • Incorporate policy and legal changes into training materials • Invite a small group of staff to prepare and present training • Rehearse!

  9. Staff Training • For library and security staff • Attendance is strongly encouraged • Library Board members are invited • County officials are invited • County Attorney is there, too • Presented by Rapid Response Team

  10. Staff Training Topics • Internet Public Use Policy and Guidelines • Legal definitions • Enforcing public use guidelines • Resources for HCL staff • Legal Update • Scenarios

  11. Legal Issues: USA Patriot Act • You need to be aware of the law and its provisions • If the FBI comes to your library, contact your supervisor or the person in charge of the library • Contact the library director or his designee • Contact the County Attorney’s Office

  12. Patriot Act in the News • University of Illinois surveys • GSLIS - Research: Library Research Center • American Civil Liberties Union v. Department of Justice • Domestic Security Enhancement Act • Senator Orrin Hatch proposes removing sunset date

  13. Patriot Act in the News • Restore Freedom of Information Act • S. 609 Senator Leahy • Domestic Surveillance Oversight Act • S. 436 Senator Leahy • Freedom to Read Protection Act • H.R. 1157 Rep. Sanders • To check for updates • THOMAS -- U.S. Congress on the Internet

  14. Patriot Act in the News • ACLU reports resolutions in 87 communities from 23 states oppose the Patriot Act • Minneapolis City Council resolution passed April 4 2003 • Patriot Act cited in 2003 Jefferson Muzzle Awards • The Thomas Jefferson Center for the Protection of Free Expression

  15. For more information • Maureen Bell • mbell@hclib.org • 952.847.5979 • Find this presentation on the HCL web site • www.hclib.org/extranet

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