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INFORMATION GOVERNANCE AND CONFIDENTIALITY. Information Governance Facilitator. What is Information Governance?. Information Governance (IG) ensures that information (personal or corporate) is dealt with in a legal and ethical manner.
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INFORMATION GOVERNANCE AND CONFIDENTIALITY Information Governance Facilitator
What is Information Governance? • Information Governance (IG) ensures that information (personal or corporate) is dealt with in a legal and ethical manner. • Every member of staff handles information on a day-to-day basis, so you need to make sure you comply with the legislation.
Why is Information Governance Important ? • If you don’t comply with the legislation you will more than likely have committed a criminal offence • You can be held legally responsible.
Personal Information • Is covered by the Data Protection Act • Includes patient and staff information • Paper and computerised records • Penalties for breaching confidentiality
Main Points - Data Protection Personal information should be: • Processed fairly and lawfully • Adequate, relevant & not excessive • Accurate & up-to-date • Not kept longer than is necessary • Kept secure
The Data Protection Act is Not a Barrier to Sharing Information. When can I use and share patient information? • When it is necessary for the provision of a patient’s health care. Other reasons to share or disclose personal information: • When the law requires • To prevent harm to the patient or to others (eg suicide or murder) • In the overriding public interest All other uses and disclosures require consent from the individual
Rights of Individuals • Right to see their records • Right to object to inaccurate entries • Right to request that inaccurate data is corrected • Right to compensation
Corporate Information • Under the FOI Act, anyone can request recorded information held by the PCT • Reports, accounts, policies, correspondence (inc. e-mails) • Requests may be from the Press, Political Parties, Pressure Groups or individuals • 20 working days to produce information if it is not exempt • FOI Publication schemes
Using and Transferring Patient Information • The Caldicott Report reviewed the use and transfer of patient-identifiable information • 6 Caldicott principles • Recommended that every Trust have a Caldicott Guardian
The 6 Caldicott Principles • Justify the purpose(s) for using confidential information • Only use it when absolutely necessary • Use the minimum that is required • Access should be on a strict need-to-know basis • Everyone must understand his or her responsibilities • Understand and comply with the law
Information Security • Physical and access controls • Notes/screens not left on view • Password protection • Transfer of records by post • Telephone enquiries • Fax machines • Overheard conversations
Records Management • Records Management Policy (includes storage, retention, archiving and destruction of records) • Archiving – Make sure you store and archive records correctly (can they be traced if they are needed at some point in the future?)
