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Enhancing webSCORE

Enhancing webSCORE. Bipartisan Election Advisory Commission August 19, 2019 Tiffany Parker, Clerk and Recorder, La Plata County Dwight Shellman, County Support Manager, Secretary of State. The Objective. Section 9 of HB 19-1278 added new subsection (6) to section 1-2-301, C.R.S.

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Enhancing webSCORE

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  1. Enhancing webSCORE Bipartisan Election Advisory Commission August 19, 2019 Tiffany Parker, Clerk and Recorder, La Plata County Dwight Shellman, County Support Manager, Secretary of State

  2. The Objective • Section 9 of HB 19-1278 added new subsection (6) to section 1-2-301, C.R.S. • Requires CDOS, by July 1, 2021 & in consultation with County Clerk and Recorders, to further develop the statewide voter registration system to minimize wait times at polling locations • Specifically, SCORE must be developed to: • Streamline the voter check-in process; and • Provide a simple and intuitive user interface for election judges at voter service and polling centers (VSPCs)

  3. The Technology • Colorado’s statewide voter registration system - SCORE • Citrix-based application first launched in 2008 • Developed for use by experienced county clerks and election staff • HB 1303 enacted in 2013 • Fundamentally changed Colorado’s election model • Required counties to operate VSPCs where citizen election judges must provide full range of registration & voting services to eligible individuals • New election model required easier, more intuitive user interface for voter registration

  4. The Technology (continued) • webSCORE • Colorado’s functional equivalent of an ePollbook • Web application rather than Citrix-based • Developed by CDOS in close consultation with county election officials • Intended for use by citizen election judges rather than election staff • Much more intuitive user interface • Performs many required back-end functions “behind the scenes” • Exchanges data real-time with classic SCORE

  5. The Forum • SCORE User Panel (SUP) • Forum for SCORE county users to request, review, comment & agree on SCORE development requirements & priorities • Moderated by Josh Johnson, SCORE Product Owner for the Elections Division • Members are seasoned SCORE users from 20 counties of all sizes and types: Adams, Arapahoe, Archuleta, Boulder, Broomfield, Chaffee, Cheyenne, Delta, Denver, Douglas, El Paso, Garfield, Jefferson, La Plata, Larimer, Morgan, Otero, Pitkin, Weld and Yuma

  6. The Work • May-June Mini Conferences • Conducted multiple sessions with different SUP members to quickly solicit views on implementing statewide mail ballots in accordance with HB 1278 • All SUP members with an opinion on the issue agreed statewide ballots should be implement via business processes outside of SCORE • June 25, 2019 Kick-off Meeting: Reviewed with full SUP membership: • SUP’s purpose • SCORE development & legislative priorities • Statewide mail ballot implementation consensus • Brainstormed some concepts for voter self check-in stations

  7. The Work (continued) • July 23rd & August 6th Meetings: Solicited, detailed and reviewed counties’ desired webSCORE enhancements to eliminate current “pain points” • Increase the efficiency of entering residence addresses into voter records • Change the order & layout of fields in registration screen to more closely follow layout of VR form • Change screen layout to allow easier access to common ballot issuance buttons • Change the HAVV check resolution screen to reduce election judge confusion • Ideas for changing OLVR’s “Mail My Ballot To” dialogue to reduce voter confusion

  8. The Future • SUP will continue meeting to review and agree on development requirements for the identified webSCORE enhancements • All enhancements will be completed by statutory deadline of 7/1/2021 • May be able to complete some of the desired enhancements before 2020 Presidential Election • Will work with SUP to agree on development priorities in order to achieve “biggest bang for the buck” in time for 2020 Presidential Election to the extent possible • Questions?

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