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Richard Wakelen Head of Street Works Traffic Management Act A Utility View South West HAUC January 2008

Richard Wakelen Head of Street Works Traffic Management Act A Utility View South West HAUC January 2008. EDF Energy Overview. Part of EDF Group EDF Energy: Employs 13,000 people Sells energy to 5.4 million customers Distributes to 7.7 million connected customers

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Richard Wakelen Head of Street Works Traffic Management Act A Utility View South West HAUC January 2008

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  1. Richard Wakelen Head of Street Works Traffic Management Act A Utility View South West HAUC January 2008

  2. EDF Energy Overview • Part of EDF Group • EDF Energy: • Employs 13,000 people • Sells energy to 5.4 million customers • Distributes to 7.7 million connected customers • 28% of UK population • Underground network is 117,000km • Carry out 100,000 excavations per year

  3. Scottish& Southern ScottishPower Northern Ireland Electricity UnitedUtilities CE Electric UK ScottishPower CentralNetworks EDF Energy Scottish& Southern WesternPowerDistribution Consolidation since privatisation in 1990. The 14 UK companies reduced to 7 organisations (+ N.I.) EDF Energy comprises London, Eastern and South Eastern

  4. NJUG Vision for Street Works • Safety is the number one priority • Damage to underground assets is avoided • Utilities work together and in partnership with local authorities to minimise disruption • Utilities deliver consistent high quality • Utilities maximise the use of sustainable methods and materials • Street works in the UK are regarded as world class

  5. EDF Energy Networks Street Works Vision Destination Zero - Changing the World of Street Works • Zero lost time incidents • Zero high risk defects • Zero overruns • Zero notice errors • Zero excavated material to landfill EDF Energy Networks Local Authorities Contractors

  6. EDF Energy Networks Street Works Vision Destination Zero - Changing the World of Street Works • Key enablers and areas of focus, to achieve Destination Zero: • Address the skills gap • The right standards • The right training and accreditation process • Simplicity instead of complexity • Focus on performance and not money • Relationships between EDF Energy, authorities and our contractors • Innovative new ways of thinking, behaving and working

  7. We live in interesting times! • Political: Traffic and Congestion • Environment: Climate change and carbon footprint • Social: Population • Technological: IT revolution • Economic: Investment in utility and highway networks • Legal: Impact of the TMA

  8. We all Serve the Same Customers? We Need World Class Public Services We Need a World Class Utility Infrastructure

  9. Where are we? • New Roads and Street Works Act 1991 • A success? • Embraced by all parties? • World class co-operation between parties? • World class works in the highway? • Are we stuck in the 1990’s? • Traffic Management Act 2004 - Massive opportunity

  10. What is the answer? We need to improve communication, co-operation and co-ordination of works. Partnering approaches can help make this happen.

  11. What is Partnering? • Nothing new • People co-operating and working together • Common goals, commitment, leadership and trust • Performance and delivering benefits to all parties • Synergy • Covenant or contract • Common sense

  12. Why Partnering? “If you always do what you’ve always done, you always get what you’ve always got”. We need to change!

  13. Why Partnering? Partnering is one way to build trust, improve co-operation, embrace change and deliver world class performance for the benefit of customers.

  14. Example of Good Practice

  15. East Sussex County Council and EDF Energy

  16. First Workshop Delegates from:

  17. Process To satisfy our customers, in which internal business processes must we excel? People To achieve and maintain a competitive position, how must the organisation learn and improve? Performance The Vision & Strategy The Vision & Strategy Financial To satisfy our shareholders, what financial objectives must we accomplish? Customer To achieve our financial goals, what customer needs must we satisfy?

  18. Communication

  19. Example of Scorecard KPI

  20. Partnership with Hertfordshire County Council

  21. Is this ‘Partnering Concept’ different? • Not really • Signed agreement provides commitment • Balanced set of performance measures • Developing trust is a key area • Reasonable ‘test’ • Delivering both Network Management Duties • Focus on performance, not money • Desire to find a different way

  22. The question everyone is asking Do East Sussex County Council and Hertfordshire County Council treat EDF Energy Networks any different to any other utility?

  23. Thank you richard.wakelen@edfenergy.com

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