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SmallWorld

Sean Ren Thani Suchoknand Jim George Dj Ahn Linda Le. SmallWorld. Usability Study. Product & Experiment Overview Method Demo of Tasks Study Results Additional Design Recommendations Summary. Experiment. SmallWorld. Location-based social software: a new paradigm

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SmallWorld

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  1. Sean Ren Thani Suchoknand Jim George DjAhn Linda Le SmallWorld

  2. Usability Study • Product & Experiment Overview • Method • Demo of • Tasks • Study Results • Additional Design Recommendations • Summary

  3. Experiment

  4. SmallWorld • Location-based social software: a new paradigm • Presents unique design challenges How do users think about their: • Friends • Location • Mobile Device • Privacy ! • A usability study as a means of discovery

  5. Method

  6. Method • 7 users • 16 – 27 years old • 3 Female • Varied backgrounds • 3 tasks • Scripted to standardize experience

  7. Method • 1:1 • More participants • Natural environment • Follow-up dialogs • Great data!

  8. Tasks

  9. Tasks • 3 tasks • Escalating difficulty • Non-leading words *demo*

  10. Task 1 Find the nearest friend and call them to see if they can have lunch with you. (easy)

  11. Task 1 Results Not too serious Simple fixes 1/7 “Too small to click!” “What does this dot mean? Is it me?” 2/7

  12. Task 2 Organize your co-workers into a separate category. (medium)

  13. Task 2 Results “Where do I add friends to this group?” 3/7 7/7 “Too many clicks add lots of friends.”

  14. Task 3 Make yourself visible only to your classmates while you are on campus and not your party friends. (hard)

  15. Task 3 Results We wanted people to go here! ? 6/7 “Where do you do that??”

  16. Task 3 Results “The plus button isn’t obvious” 3/7 “Too awkward to resize” 3/7 4/7 “What does a Group Zone do, anyway”

  17. Design Recommendations

  18. Add Redundant Controls

  19. Design Recommendations • Hiding from all friends (invisibility mode) • Temporarily hiding from groups • New concepts: • “granularity of visibility” • Other privacy features • ?? • More testing!

  20. Summary • What is SmallWorld? • Usability study • New design challenges • User feedback • Minute  restructuring

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