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Privacy-enhancing Technologies and Identity Management

Privacy-enhancing Technologies and Identity Management. Brenda Watkins Director Policy and Business Strategies Information Technology Services Branch. Outline.

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Privacy-enhancing Technologies and Identity Management

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  1. Privacy-enhancing Technologies and Identity Management Brenda Watkins Director Policy and Business Strategies Information Technology Services Branch

  2. Outline How the federal government developed and implemented a common, privacy-friendly authentication system for secure access to Government On-line (GOL) services

  3. Government On-line Transactions: Canadians’ Concerns and Expectations • Surveys consistently revealed Canadians’ concerns that their Government On-line transactions could potentially allow their private information to become public or end up in the wrong hands • Expect the government to be more diligent than the private sector or banks in protecting the privacy and security of their information

  4. GOL Authentication Services • Ensure that on-line participants are who they claim to be • Maintain data integrity and confidentiality of personal information • Provide evidence for non-repudiation • Permit differing levels of authentication for different service offerings • Provide secure electronic signatures

  5. GOL Authentication Strategy • To implement a common PKI authentication service for Canadians to conduct business with governmentthat would: • be more user-friendly and manageable • support a range of functional and security needs • be extensible, scalable and interoperable • offer simple, efficient registration process • be both economic and strategic • Prerequisites: • on-line credentials must be secure and “portable” • browser is the client’s preferred on-line tool • privacy principles must be rigorously observed • Phased roll-out

  6. Privacy by Design • GOL transactions are governed by the same privacy protections as paper-based transactions: • Federal law (Privacy Act) • Federal policies and guidelines (Privacy & Data Protection) • Developed Privacy Impact Assessment Policy to ensure that privacy is built into all federal on-line services • GOL Authentication Services served as a successful pathfinder project demonstrating PIA is an essential architectural tool when initiated early and updated as required • 4 iterative PIAs undertaken prior to initial launch to progressively assess conceptual models, build requirements and design throughout development • National focus testing of user experience

  7. PKI – Privacy-Enhancing, But … • Binds identity to a digital certificate (distinguished names) • Potential to reveal information about user from use of certificate (inference) • Question of collection and sharing of information between government services • registration, directory

  8. epass –An Elegant (and Revolutionary) Solution • Access to GOL services is via “epass” – a secure electronic credential • Differs from traditional PKI implementations: • epass certificate is anonymous – it is not bound to the identity of an individual or entity • the only identifying data in an epass is a randomly generated, unique number (MBUN – Meaningless But Unique Number) • Impossible to deduce anything about the epass holder • Developed in strict adherence with privacy laws and policies

  9. How epass Enhances Privacy • Registration process • User creates unique user ID and password • Encryption and signing keys are generated and stored in double-encrypted profile accessible only to the user • The user identifies recovery questions and answers during registration process • epass is issued • NO identifying information is contained in the epass – only the MBUN

  10. How epass Enhances Privacy … 2 • The program is responsible for authenticating the epass holder’s identity • The authentication process is as rigorous as nature of the transaction dictates • Once the program is satisfied as to the identity of the epass holder, the epass MBUN is mapped to the program information

  11. epass-enabled GOL Services • CRA Address Change On-line • HRSD/SDC Record of Employment • CRTC filings (applications) • Health Canada’s electronic regulatory system for pesticide applications One-quarter million epasses issued!

  12. Coming Soon • Atlantic Canada Opportunities Agency • Passport Office • PWGSC - My Services • Veterans Affairs medical records system • CRA expanding use of “MyAccount”

  13. GOLD MEDALS TO ROE AND SECURE CHANNEL Recognition • For the fourth year in a row, Accenture has ranked Canada #1 in e-government maturity – specifically mentioning epass as a contributing factor • Four GTEC gold medals since 1999 – two this year: • Record of Employment • Secure Channel Project 2003: for epass 1999: for first implementation of a national government PKI policy • Federal Privacy Commissioner acknowledgement: “…the creative approach they have taken in addressing many of the privacy risks associated with more conventional on-line client authentication models.”

  14. REGISTRATION DEMONSTRATION

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