html5-img
1 / 5

SUMMARY OF ACHIEVEMENTS C alifornia D epartment of Fair E mployment & Housing

SUMMARY OF ACHIEVEMENTS C alifornia D epartment of Fair E mployment & Housing. u ND Phyllis W. Cheng | Director California Department of Fair Employment and Housing www.dfeh.ca.gov. DFEH Innovations and Efficiencies.

colt-logan
Télécharger la présentation

SUMMARY OF ACHIEVEMENTS C alifornia D epartment of Fair E mployment & Housing

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. SUMMARY OF ACHIEVEMENTS California Department of Fair Employment & Housing u ND Phyllis W. Cheng | Director California Department of Fair Employment and Housing www.dfeh.ca.gov

  2. DFEH Innovations and Efficiencies Automation: implemented appointment and Right-to-Sue systems; deployed new cloud-based Case Management System; maintain paperless offices. Intake reform: implemented telephone intake; ceased in-person intake; instituted online complaints. Office consolidations: accomplished 50% overhead reductions. Triage investigations: developed case grading system to triage cases. Target systemic discrimination: re-established Special Investigations Unit. Maximize statutory authority: file Director’s, group/class complaints; achieved historic $6 million class action settlement on family leave. Dispute resolution: developed new Dispute Resolution Division with 82% successful settlement rate. Training: sponsor monthly MCLE/HRCI webinar training, free to governmental agencies, saving State of California $400,000 in training costs to date. Regulatory reform: issued procedural regulations and rescind underground regulations. New partnerships: launched DFEH-UC|CSU|Community College clinical programs; training future civil rights lawyers & investigators; Civil Rights Graduate Fellowship pipeline program. Outreach: conduct in-person, webinars and social media outreach. Contract compliance: revitalized Office of Compliance Programs to ensure FEHA compliance by State contractors. Staff development: prevented layoffs and promoted 50% of entire staff. Savings to State: returned $3.5 million 2008-2012 year-end funds to State Treasury. Governmental reform: assisted the Governor with efficiencies in absorbing rulemaking function of the former Fair Employment & Housing Commission in 2013.

  3. Budget Staffing Complaints Settlements

  4. Efficiencies Achieved by Case Grading, Systemic Investigations and Mediation Innovations

  5. Efficiencies Achieved by Case Grading

More Related