Everything You Need to Know About a PBX Phone System

1. Everything You Need to Know About a PBX Phone System The main responsibility of a PBX phone system is to distribute traffic - incoming and outgoing calls, provide applications accessibility such as messaging, and reporting. It also gives your business access to useful features like call transfer, auto attendant, call scheduling, and more. With the advancements in technology, PBX systems have also evolved. These days, most PBX phone systems are either virtual or hosted, meaning

2. that such systems are centralized and therefore, have minimal or no hardware requirements. The two primary reasons why businesses rely on PBX phone systems for communication in Buffalo, NY are that:  A PBX phone system allows the employees of an organization to transfer calls internally, setup an auto attendant, or direct calls to the correct extension using a dial-by-name directory.  It supports unlimited concurrent phone calls. Traditional PBX phone systems rely on a physical PBX hardware server which can be costly. An IP PBX phone system is relatively easier to set up and uses IP signalling. The most popular PBX phone system technology today is a hosted PBX. All features like call routing, transfers, auto attendants, and voice mail can be managed from an internet browser or a smartphone, and that eliminates the need for a physical hardware box. Much like the premise IP PBX, a hosted PBX phone system also allows you to make calls even when you are on the go. Hosted VoIP PBX is the most affordable option for small businesses in Buffalo, NY.

3. Though PBX systems were initially bulky and expensive, they have emerged to become popular among small businesses now that they are more affordable. Comtel is among the most popular providers of business phone systems in Buffalo, NY and is known for their experience of working with all sorts of industries, including manufacturing, healthcare, automotive dealerships, financial services and many more. Comtel takes its job of furnishing all sorts of businesses with cloud VoIP in Buffalo, NY region very seriously. They have been in the field of business phone solutions for decades and have a huge clientele across the globe. They not only help you with the installation of these phone systems but provide maintenance and troubleshooting as well. You can learn more about Comtel by visiting their website www.comtel.us. You can also call them at (716) 874- 5500 or simply drop an email at sales@comtel.us