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Volunteer Development Project

www.redcross.org.nz. Volunteer Development Project. Our Mission To improve the lives of vulnerable people by mobilising the power humanity and enhancing community resilience. www.redcross.org.nz. www.redcross.org.nz. Our Strategic Outlook.

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Volunteer Development Project

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  1. www.redcross.org.nz Volunteer Development Project

  2. Our Mission To improve the lives of vulnerable people by mobilising the power humanity and enhancing community resilience www.redcross.org.nz

  3. www.redcross.org.nz Our Strategic Outlook • Develop best practise approach in the management and development of volunteers by; • Building a strong infrastructure • Positioning ourselves for the future • Understand our attraction factor (aged, youth, ethic groups) • Connection to Heads, Heart, Hands (engagement) • Fulfil our needs and the needs of our volunteers

  4. www.redcross.org.nz What we know – external market Volunteering is changing • Trends • Demographics are changing – Aging population; ethnic population growth; Life expectancy improving • Tough market/competition – 93,000 charities in NZ • Volunteer expectations – specific, focused activities within a set timeframe

  5. Prepared to embrace change Move outside comfort zone Volunteering outside the square www.redcross.org.nz

  6. Our current situation - internal www.redcross.org.nz Various information; different techniques/styles of attracting, motivating and retaining our volunteers Each region/area has developed their own tools A mixed approach to collecting data – names, skills, volunteering interests Many contact points - depends on the type of volunteering Information on volunteers is not shared, reporting difficult Different level of NZRC competent in managing volunteers Status barriers – staff vs volunteers and staff vs staff (mgmt of volunteers)

  7. www.redcross.org.nz Volunteer Development needs to be run as a professional business, with sound management disciplines

  8. www.redcross.org.nz Vision A temping agency with skilled Relationship Managers who: • Work with their clients in partnership • Provides training and support • Recognises and acknowledges their efforts • Keeps their client information up to date • Regularly interact/communicate – giving and receiving feedback • Always looks for the next opportunity for their client

  9. Provide Best Practise tools, templates, guidelines and resources to recruit, train and retain volunteers www.redcross.org.nz

  10. www.redcross.org.nz Our Focus – Plan • Take stock of what we already have • Research and learn from others within the volunteer sector • Establish a project advisory group • Identify our market attraction factor • Leverage our market attraction factor • Understand the types of volunteers we need • Identify resources and requirements • Build awareness of what we do and what we can offer • Broaden our catchment of skilled volunteers through targeted engagement • Utilise technology – become web-enabled

  11. www.redcross.org.nz Build a centralised database, regular reporting Develop a “volunteer” brand Development tools, templates and resources for volunteers and managers

  12. www.redcross.org.nz Board and staff committed and engaged A top priority – now and in the future

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